Strata Reviews 

1.674
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Barry did an excellent job fixing my cupboard door. He was friendly, polite and professional throughout. He also kindly fixed my front door, which I really appreciated, as I had only thought it w... Toon meer

Beoordeeld met 1 van de 5 sterren

No help at all with a drainage issue on a new build that had concrete inside the pipe work from the initial build. The LABC warranty and Strata complaints both refused to help with costs of the rem... Toon meer

Beoordeeld met 5 van de 5 sterren

Had an appointment with Jeff 25th September at 11:30am due to a bit of an issue with work getting done to the house, but Jeff has come in on the ball and thoroughly looked round the house, double and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the start we were blown away buy the helpfulness of Kathryn Read at Sublime . She went above and beyond at each step , we had full confidence in this wonderful lady . Honest and open it was an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huizenbouwer
  2. ook in
  3. Aannemersbedrijf
  4. Woningbouwproject

Geschreven door het bedrijf

Here at Strata, we build design lead homes within the Yorkshire and Midlands area. We are passionate about design and detail but, above all, we care greatly about every single home that we build. Our pioneering spirit is founded upon years of experience and a genuine motivation to do the right thing. We believe in the art of the possible; producing quality homes that are beautifully designed, sustainable and affordable, is completely integral to our journey.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(1.674)

155 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Maintenance Visit

Jeff was incredibly friendly and respectful in my home. He checked everything and fixed what he could efficiently and completely. He gave me recommendations for shrinking issues and explained why they were happening.
My overall experience with Strata has been completely stress free.
Thank you Jeff

6 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Creaky Stairs

Mally and Adam came to sort my creaky stairs and they did a brilliant job. It’s like walking on clouds now! Mally also adjusted my front door which was sticking which he didn’t need to do so went out of his way.

29 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jeff - Amazing Service!!

Jeff came out to us this morning, and what an amazing service we got! Not only did he sort what he came out for he also noticed a few other snags and got them sorted there and then for us, honestly an amazing service and such a friendly guy! Thank you again to you Jeff, you were brilliant!🥰

25 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you to Jeff!!

Jeff was absolutely fantastic. He was kind, polite and efficient. Most importantly I cannot fault his work - brilliant.

21 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mally and Ryan attended our property to…

Mally and Ryan attended our property to do some repairs and they were great! Both were very knowledgeable and knew exactly what work was required which they carried out with a great level of professionalism. I just want to say a big thank you to them both.

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Strata are the biggest cowboys I know

Strata are the biggest cowboys I know. Been in the house three years and still Strata are arguing the toss over snagging items.

21 juli 2025
Review zonder uitnodiging
Logo Strata

Antwoord van Strata

Thank you for taking the time to leave your review. We're sorry to hear that you're still experiencing unresolved snagging issues after three years. That’s certainly not the experience we aim to provide.

We understand that you're unhappy with our approach to resolving some of the concerns within your home. As you've chosen to escalate this through our formal complaints process, we’re currently awaiting the full details so we can carry out a thorough review and provide you with a full and final response.

We appreciate your patience and remain committed to resolving this matter as swiftly and fairly as possible.

Beoordeeld met 1 van de 5 sterren

I have been to many other builders but…

I have been to many other builders but my experience at strata was exhausting, from the customer experience manager to the financial advisor practically making life difficult. We were not duly informed about deadlines until we made a reservation. Everything surround the deal was centered around strata without any considerations for the customer. My wife was practically mentally exhausted and I had to request for a refund of my deposit even though we wanted the house. We didn’t feel supported and encouraged to get our house with strata - they were just issuing deadlines in a very hostile way without empathy.

20 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Second review for Strata

Second review for Strata - we’ve now been in our lovely home on the Cherish site for three months and the level of service has been amazing. The service team are always prompt in responding and get works booked in straight away - thank you to Karla and Kristie who are always on hand to help.

Another big thank you to Jeff who has been out again today - he goes above and beyond every time he comes out - he’s really friendly and does a great job, his attention to detail is second to none and he’s lovely with my 3 year old who always wants a nosey at what work he’s doing!

We are really happy in our home and recommend Strata to anyone thinking of buying a new build.

21 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Anthem - Beverley - Jen

Was interested in a property but due to circumstances at the time I was unable to follow through with it. However, Jen at Anthem in Beverley managed to help me save it until I was ready. Thanks to Jen I've managed to follow through with the process for the house and couldn't be happier!! With me being a first time buyer I thought this process would've been a lot more difficult, but she was extremely helpful and always provided updates to me whenever possible. I simply wouldn't of been able to get through this without her.

19 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jen in Beverley - excellent

Jen in the Beverley office was extremely friendly and professional and gave me all the information I required. I was able to view the property I was interested in and the whole experience went well. Thank you for all your help Jen and the follow up calls too. Much appreciated

29 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Moses &Olabisi Akojenu

We could not believe our eyes when we receive the keys to our home. Thanks to Bethany Harris who made this journey seamless, she supported and encouraged us throughout the journey even after she was transferred.
Thanks to strata for making our dream a
reality. (The Dream Hull)

27 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great engineer Barry

Barry continues to get through my snagging list always with a jolly smile, so experienced and helpful and always goes out of his way to help, thanks as always Barry!

8 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Betty was amazing

Betty was amazing, her service was very pleasant and friendly. She made us feel very welcome and comfortable. We have recommended the desire site to a lot of people

6 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Betty was so helpful.

We already have a Strata property in Wakefield and recently went to view a house on the Desire site in Leeds. The houses do look to have improved from the one we bought 6 years ago. The viewings were made really impressive by Bethany (Betty) who took time to show us round several properties all of different styles. She was really knowledgeable, not pushy and a pleasure to meet. I would recommend contacting Betty should you be looking to purchase a Strata property in the area.

4 juli 2025
Review zonder uitnodiging

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