Registered and set up a new account online ready for a transfer of funds. Online set up was simple and efficient. Email query responded to well within the 24 hours advertised. A telephone call was an... Toon meer
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Lees wat reviewers zeggen
So far so good . Opening the 1 year fixed account was easy . The online "signing the account application form" was a bit unusual . First time in 24 years of online banking have I done that and n... Toon meer
Bedrijf heeft geantwoord
Unlike other companies that emphasises you will get a response to your questions etc. - Stream Bank respond within 24 hrs. Verbally, your Customer services speak with a clear English voice - which... Toon meer
Bedrijf heeft geantwoord
Could have made opening the account totally idiot proof by pointing out that you have a proper bank account with them - unlike an account held with a B/Soc when transferring the opening funds. But fri... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
StreamBank is a new specialist Bank, founded to serve specialist property and savings customers with the best financial solutions, through the combination of experience, judgement and desire to find a solution.
Contactgegevens
Capital Tower, 23rd Floor, Greyfriars Road, CF10 3AG , Cardiff, Verenigd Koninkrijk
- 02039626511
- savings@streambank.co.uk
- streambank.co.uk
4,6
Uitstekend
148 reviews
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Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I saved a considerable amount from my…
I saved a considerable amount from my pension and locked it away for twelve months. This time went quickly and I made £800 in interest, so thank you.
18 december 2024
Antwoord van StreamBank
We're glad to hear you had a good experience with us and hope you will consider saving with us again.
Antwoord van StreamBank
We're glad to hear you've received good customer service from our team. We strive to be helpful and responsive.
Cu dobânda mai mare e și mai bine.
19 december 2024
Antwoord van StreamBank
We're glad you had a positive experience with us. We aim to make things easy and straight forward for our customers.
Streambank are worth a look
Second year now with Streambank and would recommend on the basis of my experience thus far. No slick App like other financial institutions, but good communication and competitive rates.
9 februari 2025
Antwoord van StreamBank
Thank you for the incredible feedback. We're glad to have you as a customer. We like to keep things simple and straight forward to meet your needs.
Great Service
Excellent service and very competitive interest rate paying monthly to external account.
11 januari 2025
Antwoord van StreamBank
Thank you for the great review. We try to be competitive and meet the needs of customers like yourself.
Always very helpful nothing is to much…
Always very helpful nothing is to much trouble, phone always answered and had excellent rate last year but obviously bit lower this year but still good, highly recommend 😁
3 januari 2025
Antwoord van StreamBank
Thank you for your review. We are happy to hear that you found our customer service team helpful. Thanks for saving with StreamBank
Antwoord van StreamBank
Great to hear, thanks for saving with StreamBank
Bond purchase
Very easy company to deal with.
Good online account and helpful with telephone enquiries.
5 februari 2025
Antwoord van StreamBank
Thanks for saving with StreamBank
Very good to deal with
Very good to deal with. Answer phone promptly. Conservative rates .
5 februari 2025
Antwoord van StreamBank
Thanks for your review, We are incredibly happy that you found our customer service team good to deal with
Very good was notified well in advance…
Very good was notified well in advance of the procedure to end of the timeframe and starting of another term
1 januari 2025
Antwoord van StreamBank
Thank you for your review. I'm pleased to read you found the process easy to deal with.
Very clear instruction and easy to…
Very clear instruction and easy to navigate online Streambank.
Very pleased with their service.
29 januari 2025
Antwoord van StreamBank
Thank you for your review. We are happy to hear you could navigate the process easily. Thanks for saving with StreamBank
Being able to speak to a human being
Being able to speak to a human being. Excellent customer service.
1 oktober 2024
Antwoord van StreamBank
Thank you for your review. We are incredibly happy that you found our customer service team helpful. Thanks for saving with StreamBank
Antwoord van StreamBank
Thanks for saving with StreamBank
Having to go through Google to sign in
24 januari 2025
Antwoord van StreamBank
Thanks for the review, sorry to hear you had a problem signing in. Please feel free to contact our customer service team who will walk you through the process of accessing the site directly.
Found it Straightforward to set up
Found it Straightforward to set up, and easy to transfer funds into my new Streambank account. Competitive interest rates. Interest paid monthly and always on time.
24 januari 2025
Antwoord van StreamBank
Thank you for your review. We are incredibly happy that you found our service good and our interest rate competitive. Thanks for saving with StreamBank
Always helpful and polite when giving…
Always helpful and polite when giving advice and answering queries.
24 januari 2025
Antwoord van StreamBank
Thank you for your review. We are happy to hear that you found our customer service team helpful. Thanks for saving with StreamBank
Antwoord van StreamBank
Thanks for saving with StreamBank
Helpful Customer Service
Our 1 year fixed term saver has just matured. When we opened it a year ago, we needed to phone customer services a few times for help. Always spoke to Rhys who was really helpful, and talked us through the process. When our term was due to mature the process was really easy and we was notified in plenty of time to choose which option we wanted. We will be checking their rates and services in the future.
3 januari 2025
Review zonder uitnodiging
Antwoord van StreamBank
Thank you for your review. We are incredibly happy that you found our customer service team helpful. Thanks for saving with StreamBank
waited 2 days
waited 2 days , no return , rubbish bank to work with
27 november 2024
Review zonder uitnodiging
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