Street Rent a Car Reviews 44

One point is too much. The booking was cancelled four days before our arrival in Iceland after it had been okay for more than 7 months. No car available? What? Completely unacceptable. Please be very careful who you do business with. There are many better alternatives at Kevlavik.

VERY VERY VERY BAD , THEY DIDN'T SENT ANY CONFIRMATION ABOUT CANSELLING CAR FROM AIRPORT, AT THE CONCLUSION WE ARE STABDING IN REKJAVIK AIRPORT WITHOUT CAR FOR 3 HOURS , THEY DIDN'T SENT A REAL CANSELLING! SAYING THAT THEY ARE NOT BROKERS, BUT THEY ARE . Also, ich würde mich beim mein Rechtsanwalt melden über diese Situation.

Very bad experience!!
We frequently rent cars and this is the first time we've encountered such problems. This agency is not recommended!

Firstly, we paid an extra €25/day for insurance even though we had already paid for insurance when we booked.

Upon returning the vehicle, we were shocked to discover that driving on certain roads in the country was prohibited. This information was never clearly explained to us when we picked up the vehicle. We drove on these roads in good faith, without imagining we were breaking any specific rules.
In Albania, all the roads are in poor condition, even the main roads (enormous potholes). All tourists who come to Albania visit Lake Bovilla, as it's a must-see. Once you start driving there, there are no signs indicating that the road is in bad condition, and it becomes impossible to turn back.

We later learned that the vehicle was equipped with a GPS, which was clearly used to track our movements, resulting in an additional charge of €300 because we had used this particular road. This was actually the first thing the rental agent told us—it seems to be the standard response for everyone returning a car to this agency! While this clause is indeed in the contract, it is printed in very small type and without any clear explanation or explicit warning.

I find this practice deeply misleading and tantamount to a form of commercial fraud: such important information, entailing such high costs, should be clearly brought to the client's attention before departure, and not hidden in the fine print of a contract.
That’s why it’s a very bad experience!

Wszystko przebiegło pomyślnie i sprawnie.

Keine Ahnung ob es Street car über Aurum Car oder Aurum Car über Street car war. Ich habe am Flughafen im Punta Arenas ein defektes Fahrzeug mit hängender Schürze bekommen. Auf Reklamation wurde nicht eingegangen. Angeblich gäbe es auch kein anders Auto. Also nur dieses oder gar keines. Reklamation wurde ignoriert, Rückerstattung abgelehnt. Ich habe die Klasse VW Virtus gebucht und habe einen i10 Grnade bekommen. Angeblich kein downgrade. Na dann... Würde da jedenfalls nicht mehr buchen.

Very good service. Nice cars. Easy Communication. Very reasonable prices.

Finger weg!
In Neapel war Street Rent a Car nicht unter dem Namen zu finden und die angegeben Telefonnummer war nicht angeschaltet.
Nach mehr als 2 Stunden Verzögerung hatten wir dan ein Auto aber zum fünffachen Preis weil die vorhandenen Kreditkarten nicht akzeptiert wurden.

I will try to describe our experience as clearly as possible, although the dissatisfaction is still with us even 3 days after.

I made the reservation over a month in advance, and I clearly remember selecting a pick-up time at 22:00 and return at 13:00 after two weeks. I had to make the reservation twice because the first payment failed. During the first booking, I remember adding a baby seat, and I don’t understand why it was not included in the second reservation, especially since the price was the same.

I also believe the pick-up time in my reservation was changed automatically because I entered my arrival time as 22:00. However, shortly before arrival I was informed that my reservation showed a pick-up time at 11:00, and I was charged an additional 40 euros for late pick-up.

We were traveling with our very active 3-year-old son, arriving late at night after a long flight. No one was waiting for us at the airport as expected, and after calling, we saw the representative arriving with a larger car, which at first seemed like an upgrade, but the back red light was broken. We had to drive to the rental office to change the car, which caused more delay and stress.

At the office, we were informed that we could not use our card unless we purchased their insurance for about 250 euros, even though we already had travel insurance that included car rental coverage. On top of this, we were charged additional fees: 50 euros for an extra driver, 60 euros for a baby seat, 40 euros for late pick-up, and 100 euros cash deposit! And I already paid for reservations over 150euros!

The replacement car we finally received also had issues — the front wipers were damaged and scratched the windshield when used. Although we were told not to worry, this made us feel uncomfortable and stressed throughout the rental period.

Overall, the process was stressful, confusing, and much more expensive than expected. Because of this experience, we will not use Discovery Cars again and will avoid renting from Street Rent a Car in the future.

Alquile un auto en Ezeiza y todo perfecto! El servicio impecable
Lo recomiendo !

Terrible, they do not pay their vendors

No one showed up at the Airport to take us to the car lot. Called many times. No Answer. There were two other family's there and all three of us were stranded with NO rental.

DO NOT USE THIS COMPANY

Excelente experiencia. El servicio se destaca por la atención al detalle y el profesionalismo en cada etapa del proceso. El vehículo estaba impecable, tanto en el exterior como en el interior, y se nota el cuidado con el que trabajan.
Valoro mucho la puntualidad y la buena atención al cliente, inspirando confianza.
Sin duda, volveria a alquilar en street!

Fue uno de los alquileres más amenos que tuve en años. Reservamos un auto para nuestras vacaciones en familia en bariloche. Nos dieron una Chevrolet Tracker casi nueva. Fue un placer todo el proceso desde la salida del aeropuerto hasta la devolución del auto.

Excelente todo! La super recomiendo..desde la atención hasta el vehículo. Volveré a alquilar sin duda cuando vuelva!!! Graciasss

Excelente atención. Pude encontrar lo q buscaba y la relación precio-calidad es muy buena. Super recomendable

Todo muy practico y facil, sin dudas volveré a alquilar con ellos nuevamente

I booked a car for the Mendoza airport in Argentina for the 26th of December of 2025. Upon arrival, I found out that they don't have an office in the airport. Second, it was impossible to reach client service, the phone number provided is not working. In summary, a complete scam. I ended up having to book with Avis / Budget at a much larger cost than expected. My recommendation is not using this company.

La experiencia fue muy buena. El vehículo estaba impecable, con pocos km, y el personal muy atento. Todo el proceso fue ágil y sencillo. Me hicieron sentir seguro durante toda la gestión.

Excellent service thanks to Laura at St John Airport!

The experience was flawless. Laura assisted me in a very friendly and professional manner. The car was spotless and the pickup was on time.