Great service, help and advice from my initial phone call to enquire about buying beer through to the ordering process and then the collection, where again we had superb help and advice from one o... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Had a failed delivery from DHL despite 2 people and a dog being in all day ….. However I can’t fault Stroud Brewery, I got in touch with them, someone responded the same day and rearranged our delive... Toon meer
Great atmosphere and brilliant bands and djs on Saturday afternoon/evening of Malty Story festival. Would have liked more food choices for the festival as everyday menu is fab and there were only limi... Toon meer
Had a pint of Budding while on holiday at The Old George Inn South Cerney. Liked the beer so much that I went home and ordered a 12 can mixed selection from the website. Easy ordering process with fas... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Stroud Brewery established in 2006, initially the brewery was a passion project for our founder Greg Pilley; an adventurer, environmentalist and beer lover. His purpose was simply to make great tasting beers for the local community whilst being the change he wanted to see in the business world. Today Stroud Brewery is a thriving enterprise and our tap room has become one of Stroud’s cherished local landmarks. We make great tasting, ethical and organic beer and we create welcoming, fun social spaces.
Contactgegevens
Stroud Brewery, Kingfisher Business Park, London Rd, Thrupp, GL5 2BY, Stroud, Verenigd Koninkrijk
- 01453 887122
- beer@stroudbrewery.co.uk
- stroudbrewery.co.uk
4,7
Uitstekend
268 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love the nettle beer
Love the nettle beer! Fast shipping, great packaging , easy to order. Will Buy again. Boyfriend is very happy with his gift.
15 april 2023
Antwoord van stroudbrewery.co.uk
Hello, Thanks for taking the time to leave us a review, glad to hear you love Stinger! Many Thanks - Stroud Brewery
system needs a look
system needs a look - I had ordered for pickup from the brewery - had an email saying order out for delivery - then another apologising - then one saying the order was ready for collection. Went in to collect and they had no record of the order - I showed the note that it was ready and they - after 15 minute delay and a request for me to sign paperwork before they would give it to me - gave me the order.
7 april 2023
Antwoord van stroudbrewery.co.uk
Hello David, Thank you for bringing this to our attention, we are now aware of this issue, and have put measures in place to stop this happening again. Sorry that you had to wait for 15 minutes and for any confusion that may have been caused. I hope you managed to enjoy your beer in the end. Many Thanks, - Stroud Brewery
Happy customer
Easy to order online, good communication, order ready to collect on-time, excellent service and product.
29 maart 2023
Antwoord van stroudbrewery.co.uk
Hello there, Thanks for taking the time to leave us a review, glad to hear you love our beers. Many Thanks - Stroud Brewery
Antwoord van stroudbrewery.co.uk
Hello Phil, Thanks for taking the time to leave us a review. I'm glad to hear you're enjoying our beer. Many Thanks - Stroud Brewery
I have a subscription for the IPA
I have a subscription for the IPA. It is a beautiful, well balanced organic beer. Great delivery service. And a B Corp. What more can I say!
22 maart 2023
Antwoord van stroudbrewery.co.uk
Great News Jeff, I'm glad to hear you love our IPA, thank you for being a subscriber! Cheers - Stroud Brewery
You were fine but the delivery not so…
You were fine but the delivery not so good. Got an email just after 9.00 am telling me it would come between 13.07 and 14.07. But I had already left to walk the fells. When I got home it was on the doorstep but the delivery email said it was in the porch which I do not have. The photo was a view up the street with no sign of my dwelling. Fortunately it was not raining!
21 maart 2023
Antwoord van stroudbrewery.co.uk
Hello Malcom, I'm sorry to hear that your delivery experience was so poor. As we use a third party delivery company we have very little control on how they make deliveries. I will share your experience with our DHL contact. I hope you got to enjoy your beer in the end. - Stroud Brewery
Antwoord van stroudbrewery.co.uk
Hello Adam, Thanks for the lovely review, glad you enjoy our organic beer, Many Thanks, Stroud Brewery
great bear and communication via chat…
great beer and communication via chat feature on website.
21 maart 2023
Antwoord van stroudbrewery.co.uk
Hello Joe, Thank you for your review, glad you're enjoying the beer. Many Thanks, -Stroud Brewery.
Antwoord van stroudbrewery.co.uk
Hello Philip, Thanks for taking the time to leave us a review, always great to hear, hope you are enjoying the beer! Many Thanks - Stroud Brewery
Efficient service and great products.
10 maart 2023
Antwoord van stroudbrewery.co.uk
Hello Fiona, Thank you for your lovely review, always great to hear. Hope to see you soon. Many thanks - Stroud Brewery
Met up with friends for lunch
Met up with friends for lunch, ordered the What’s Greg having.This was the avocado ,sour dough toast and tomato salsa I also ordered the bacon .Bacon was good toast was cold avocado was unripe and tasteless. Tomato salsa was just tomatoes cut in half. Not impressed it was boring and not worth the money .I did tell the staff who didn’t seem to care so won’t be going back
15 maart 2023
Review zonder uitnodiging
Antwoord van stroudbrewery.co.uk
Hello Pipa, Hope you are well, I'm very sorry to hear that you had such a bad experience, which we would be interested in speaking to you about. If you could email our bar manager, Ben: benhudson@stroudbrewery.co.uk He'll get back to you as soon as he can. (He's Currently on leave until next week). - Stroud Brewery.
Quality quality quality
10 maart 2023
Antwoord van stroudbrewery.co.uk
Hello Ben, Thanks for the lovely review, Hope to see you soon! 🍻 -Stroud Brewery
Lil LOL is a great tasting lager and…
Lil LOL is a great tasting lager and the fact that it was a waste warrior item makes it for me a great buy…thank you stroud brewery
14 maart 2023
Antwoord van stroudbrewery.co.uk
Hey Andy, Thanks for your lovely review, and helping us to reduce waste. Glad to hear your enjoying Lil'Lol, Many Thanks -Stroud Brewery
Lovely beers and quick to arrive
Lovely beers and quick to arrive. Excellent quick customer service too
22 februari 2023
Antwoord van stroudbrewery.co.uk
Thanks for the lovely review Tony, glad you're enjoying the beers. Many Thanks!
Top quality service
Hopefully I’ll get a freebie due this review…….top drawer service, no complaints at all
27 februari 2023
Antwoord van stroudbrewery.co.uk
Hello David, Thanks for the lovely review, hope to see you soon.
Stroud brewery is amazing
The website is really easy to use. We love visiting stroud brewery as the atmosphere is amazing.
13 februari 2023
Antwoord van stroudbrewery.co.uk
Hi Paula, thanks for taking the time to leave us a review. Glad you found our website easy to use. Hope to see you soon - Stroud Brewery
Antwoord van stroudbrewery.co.uk
Hi Dan, thanks for leaving a review. So glad you've enjoyed the beers. Hope to see you back for more soon! - Stroud Brewery
Antwoord van stroudbrewery.co.uk
Thanks for leaving us a review - we really appreciate it! Hope to see you back for more soon. - Stroud Brewery
Easy to order and collect 20ltr OPA…
Easy to order and collect 20ltr OPA bin. Tasted good too!
3 februari 2023
Antwoord van stroudbrewery.co.uk
Hi Steve, so glad you enjoyed the beer! Hope to see you back for more soon! Many thanks
Great beer and a fantastic price
Great beer and a fantastic price. It’s a shame your currier left my beer on my doorstep for 6 hours.
28 januari 2023
Antwoord van stroudbrewery.co.uk
Hi Darren, thanks for leaving a review. Glad you enjoyed the beers. But we're so sorry to hear about your experience with our courier. We hope to see you back for more soon!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.