Great service, help and advice from my initial phone call to enquire about buying beer through to the ordering process and then the collection, where again we had superb help and advice from one o... Toon meer
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Lees wat reviewers zeggen
Had a failed delivery from DHL despite 2 people and a dog being in all day ….. However I can’t fault Stroud Brewery, I got in touch with them, someone responded the same day and rearranged our delive... Toon meer
Great atmosphere and brilliant bands and djs on Saturday afternoon/evening of Malty Story festival. Would have liked more food choices for the festival as everyday menu is fab and there were only limi... Toon meer
Had a pint of Budding while on holiday at The Old George Inn South Cerney. Liked the beer so much that I went home and ordered a 12 can mixed selection from the website. Easy ordering process with fas... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Stroud Brewery established in 2006, initially the brewery was a passion project for our founder Greg Pilley; an adventurer, environmentalist and beer lover. His purpose was simply to make great tasting beers for the local community whilst being the change he wanted to see in the business world. Today Stroud Brewery is a thriving enterprise and our tap room has become one of Stroud’s cherished local landmarks. We make great tasting, ethical and organic beer and we create welcoming, fun social spaces.
Contactgegevens
Stroud Brewery, Kingfisher Business Park, London Rd, Thrupp, GL5 2BY, Stroud, Verenigd Koninkrijk
- 01453 887122
- beer@stroudbrewery.co.uk
- stroudbrewery.co.uk
4,7
Uitstekend
268 reviews
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Antwoord van stroudbrewery.co.uk
Hi Deborah, thanks for taking the time to leave a review - we really appreciate it. Hope the vouchers are well enjoyed - see you soon!
I Won a case of beer in the christmas…
I Won a case of beer in the christmas competition,
Leo contacted me yesterday to say he would be sending my prize, it arrived at 8.50 TODAY. What a excellent delivery service, it all looks very well presented and my husband cannot wait to sample these delights.
18 januari 2023
Review zonder uitnodiging
Antwoord van stroudbrewery.co.uk
Hi Julie, very well done for winning the comp! We're glad the beers arrived quickly and hope they are enjoyed. Hope to see you again soon!
RIVER COTTAGE BEER GIFT BOX
Loved all three flavours of the RIVER COTTAGE BEER GIFT BOX!
17 januari 2023
Antwoord van stroudbrewery.co.uk
Hi Sam, thanks for leaving a review. So glad you love the beers!! Come back for more whenever!
Antwoord van stroudbrewery.co.uk
Thanks for leaving a review John. We hope you enjoy the beers!
Vouchers
From the ordering of the vouchers I received daily emails on shipment transit and delivery. I was told 2-5 days and it was delivered in 2 days. Impressive!
The only thing I would say is maybe have vouchers for more than 5 ( I know the 10 were sold out). But maybe offer 20 … just a thought. My sister and I ordered 12 each.
I was at the brewery in April when I was visiting from Canada. Had an excellent meal and drinks!!!
My brother is excited to use all the vouchers!
1 januari 2023
Antwoord van stroudbrewery.co.uk
Hi Maria, thanks for taking the time to leave a review - we really appreciate your feedback. We're so glad to hear you enjoyed your visit to our brewery. Hope to see you soon!
Too early to review the actual product
Firstly we purchased these beers for the New Year as we’re out of the Country. In ordering and delivery the service was excellent. Obviously can’t review properly until later.
17 december 2022
Antwoord van stroudbrewery.co.uk
Hi Carol, thanks for leaving us a review! I'm glad you were satisfied with our service. Enjoy the beers. Many thanks
As usual my order was taken and…
As usual my order was taken and processed promptly. Having never had any issue with the Brewery I see no reason to change or quibble. Super work from the team, great vibe. Happy drinking and a Merry Christmas to you all
10 december 2022
Antwoord van stroudbrewery.co.uk
Hi Jay, thanks for taking the time to leave us a review. We hope you enjoy the beers! Many thanks
Next day delivery as standard
Next day delivery as standard - brilliant.
Minor issue with one order but customer service was second to none, replacement was sent immediately following my phone call to discuss.
I would highly recommend this company and will definitely be reordering from them.
FANTASTIC!!
27 november 2022
Antwoord van stroudbrewery.co.uk
Hi Kay, thanks for leaving us a review. So glad we were able to rectify the issue for you! Many thanks
An ideal gift
This arrived quickly and was well packaged. I can't comment personally on the flavour but dad says it's great. He was delighted with it - so a very good present and something a bit different.
5 december 2022
Antwoord van stroudbrewery.co.uk
Hi Joe, thanks for leaving us a review - we really appreciate it. Glad your Dad was happy with the beers. Many thanks
Good selection of beers and fast delivery
My order is for a Christmas present for my brother, it was nice to find some different beer for him to try. He’s badly disabled and trying different ales is one of his pleasures in life.
My order arrived super quick, thank you 😊
2 december 2022
Antwoord van stroudbrewery.co.uk
Hi Susannah, thanks for taking the time to leave us a review! So glad that your brother was happy with the beers. See you soon, many thanks
Yummy beer
Yummy beers but pretty expensive especially as you have to pay p&p. Purchased for my son who drinks 3X in the local pub when he visits.
5 december 2022
Antwoord van stroudbrewery.co.uk
Thanks for leaving us a review - we really appreciate it. Thanks
Antwoord van stroudbrewery.co.uk
Hi Robert, thanks for leaving us a review! We hope to see you again soon!
Nice gift - review sizing for apparel
Lovely gift. Quick shipping. Shirt size smaller than expected. Please add sizing specifications online as shirt unfortunately too small
18 november 2022
Antwoord van stroudbrewery.co.uk
Hi Jenny, thanks for leaving us a review. Sorry the t-shirt came up too small. Please get in touch with us if you'd like to arrange a return for another size - beer@stroudbrewery.co.uk
DELIVERY ADDRESS PROBLEM
I used the chat line to find beers that I could ship to my son in Cambridge. The service was very prompt and helpful. I ordered two cases on line but at the checkout I found that I couldn't use a delivery address that was different from my billing address. I went back to the chat line and was told the delivery address could be altered manually the following morning. This happened but I received no confirmation so I couldn't be sure that the order was progressing correctly. DHL made the delivery on Monday 14th November which was later than expected when I made the order on 9/11/2022.
9 november 2022
Antwoord van stroudbrewery.co.uk
Hi Dave, thanks for taking the time to leave us a review. I'm sorry that you had some slight issues changing the delivery and billing address. But we were glad that we could rectify the issue for you and change this manually. We did update you on the morning after you placed the order, but maybe the message was not received. We're also sorry that our courier delivered this a few days after it was expected - this very rarely happens!
I'm hope your son enjoyed the beers and we hope to see you again soon. Once again, we really appreciate your feedback as this helps us grow as a small independent brewery.
Great service
Great service. The website was easy to follow, ordering was simple and my gift arrived a few days later.
4 november 2022
Antwoord van stroudbrewery.co.uk
Hi there, thanks for leaving us a review - we really appreciate it! We hope to see you again soon and we hope the gift was well enjoyed!
Many thanks, Stroud Brewery
Excellent customer service
Really helpful when I purchased some gift vouchers as a present. The team kindly went out of their way to send these on a next day delivery. 1st class customer service. Thank you to Leo.
4 november 2022
Antwoord van stroudbrewery.co.uk
Hello, thanks for leaving us a review - we were very glad to help you out and get the gifts to you in time and on a short notice. We hope to see you again soon. Many thanks
Antwoord van stroudbrewery.co.uk
Hi Anne, thanks for leaving us a review - it's really appreciated. We'll hope to see you soon
Fantastic OPA gluten free beer.
21 oktober 2022
Antwoord van stroudbrewery.co.uk
Hi Stewart, thanks for leaving us a review. We're glad you love the OPA. It's great that it is now gluten free. See you again soon!
Great beer and service
Well presented website, great product and clear and prompt communications. All round top service and really tasty beer!
7 oktober 2022
Antwoord van stroudbrewery.co.uk
Hi Neil, thanks for leaving us a review - it is really appreciated! We hope to see you again soon
Excellent service
Excellent service, quick and efficient on collection from the tap room. Beers are 👌
29 september 2022
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