Structurlly Reviews 71

wrong hat sent, can't even get an order number or talk to them!!

I only gave them a 2 because they did respond to my inquiry in a timely manner. Do not order from this supplier. They sent the wrong shirt and the one they did send had a typo. They only wanted to refund me 3.00 and made no offer to send the correct shirt. I finally got 7.00 out of them and will be donating the shirt they sent to goodwill. Very disappointing experience.

These clowns are scammers. I ordered 4 shirts and was charged for 5. When I realized it was an offshore company I tried to cancel but they refused since i was leaving in 10 days but they refused. I received fake tracking from Ireland and China. It is now a month an allegedly the order is in Topeka Kansas while I am in California. I contested charge on Amex and at first they said I needed to deal with PayPal. PayPal said it wasn't their issue. Amex did charge back so I am not losing money but this company has gone silent. AVOID!!!!!!

I ordered a cap in early April. I started getting tracking emails up until it left customs in the US. Then, it never changed.

I contacted Structurally, who told me customs were slow, tariffs. I replied that it was in the US and they sent a different tracking number, showing it in Chicago (ORD).

By late May, I was pressing them on location when I got a notice that it was delivered to a "lock box" in a neighboring town.

Their response was yet another tracking number, which was invalid. Do, they told me to inquire at my local post office, which isn't even where it was delivered.

I replied that this isn't going to work. Their reply was that they were trying to find it. The next morning their email went back to telling me to visit the post office.

I've requested a refund through PayPal. Haven't heard back yet.

They over charged me. Then they claim the shirts were delievered when they were not. The post office has no record of the tracking number. It was also suspicious that the orginal tracking information was saying it was shipping from France, but it is really from China.

I ordered a t-shirt and received a confirmation email for the total USD $29.14, which I had charged to my bank's Visa card. The charge showed up online immediately as a PayPal charge of $36.43, $7.29 more than the receipt. This company is in Hong Kong. SCAMMERS! I called my bank and was told I had to deal with PayPal, who then filed a fraudulent charge case, but I was told it would take up to ten days to complete.

I bought a polo and they charged $9.27 SALES TAX on a $27 item. That's over 35%! And you can't contact them because their "support" link doesn't work. Total overseas scam company.

I just placed an order for $57.25 but they charged me $71.56 PayPal international charge from a company Flyubwideuh Co Ltd . Incredibly such a unprofessional company. How are they still in business?

Product, a t-shirt was never received, and they did bill my credit card for $7.46 more than the invoice they provided. They sent emails from a "delivery" site stating the product was delivered, it was not. When I contacted the company they continually gave me different order numbers and delivery companies, and made it my responsibility to deal with their client delivery company.

I SHOULD have read reviews before buying anything. I ordered 3 shirts. I used PayPal and the transaction posted $14 higher than I agreed to pay. I immediately said I wanted to CANCEL and they refunded the excess $. It took a month for delivery from somewhere overseas. The shirts are made from VERY thin material, one is a white v-neck and the stitching on the front of the "V" is BLACK THREAD in two random places which shows prominently through the fabric and is obviously a flaw. When I complained they offered me a refund of $7 bucks and said
"the items dispatched to you align with your original order" as if I'd specifically asked for mis-matched threading! I responded saying I wanted a new shirt sewn correctly. The next response offered me a refund of $10 "so that I could keep the existing products". Like I'd really try to return them overseas? What a joke. Beware!!!

If I could give a zero, I would. This company is a SCAM! Don't fall for their pretty meta ads like I did. They will take your money and never send any merchandise then blame it on tariffs.

Order never delivered, supposedly went to an address in totally different state. Support email address useless. Refused to admit the error or refund money. Reported to Consumer Financial Protection Bureau.

Independent Locksmiths are very reliable.
Great customer service at a very reasonable price

Read everyone else's experience and take heed. This is a total scam - I ordered a baseball cap on 4/11 and was charged $5.23 OVER what the invoice showed. I complained and they deducted the overcharge. But then got notices my order was in transit - but that it got 'held up' in customs in SPAIN. I asked for an ETA and then got a DIFFERENT tracking # from a different shipper that said my order was coming from CHINA!! I contacted my credit card company and they deleted the charge. Needless to say, never received any merch.

I was concerned when I did not receive an immediate emailed receipt for my order. A week later, I received an email supposedly from PayPal with an invoice, which included a 30% sales tax upcharge, despite the fact is no sales tax is charged for clothing items shipped to Pennsylvania. When I called the "PayPal" customer service number, it connected me to Sparkle Lifestyle & Medispa--so, obviously a bogus, spoofed number.

BEWARE! I ordered a shirt yesterday. Immediately after checkout, I got the first email saying thank you for purchasing with PayPal. I didn't use PayPal and the amount was over $38. I then received the second email, now from Structurlly, saying thank you for your order. That invoice total was $30. and change. I immediately called my credit card company. The PayPal charge was already pending! SCAM!!

The t-shirts they advertise show a phrase spelled correctly; however, the products they sent are all censored with a star replacing one of the letters. That is NOT what I ordered, and I don't appreciate the bait and switch.

Would give ZERO STARS if I could. I ordered a shirt and got charged. I even saw preliminary tracking. Now they say the order does not exist, my order number isn’t real, sent me ANOTHER email with a completely different order number and that the items are still in my cart, trying to get me to pay again. Am disputing the charges.

Did not realize this was shipping from outside the USA. Had I known, I wouldn't have ordered, especially with the US government imposing dumb tariffs. Ordered 2 weeks ago and item is currently in customs in Italy. Sigh

DO NOT ORDER FROM THIS SCAM COMPANY. I PAID $60 FOR TWO T-SHIRTS. IT TOOK ALMOST A MONTH TO BE DELIVERED AS PACKAGE WAS "DELAYED" IN SHIPPING FROM GOD KNOWS WHERE. THE SHIRTS WERE HORRIBLE QUALITY, NOT COTTON AND THE SIZING WAS WRONG. WAY TOO SMALL. COMPANY HAS DONE NOTHING TO RECTIFY THIS ISSUE. THEY OFFERED A $3, $7 AND $11 COMPENSATION. I EMAIL THEM EVERYDAY TO WHICH THEY RESPOND BY BOT TO TRY HARDER. I'LL NEVER RECEIVE MY MONEY BUT I WILL BLAST THIS SCAM COMPANY ON EVERY SITE AVAILABLE.