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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautiful in every way. Style, feel and functionality are all top class. Couldn’t be happier. Will be purchasing more. On another note, when using the QR code on the product card, it only took m... Toon meer

Beoordeeld met 5 van de 5 sterren

I have tried every keep cup on the market and Sttoke is the only one I’ve come across that works. My coffee stays warm for hours! It doesn’t go lukewarm and maintains the correct temperature.... Toon meer

Beoordeeld met 5 van de 5 sterren

This cup is exceptional quality. Very thoughtfully designed. It feels lovely to drink from, cleans well and I can enjoy coffee or matcha without the taste being compromised from either. Worth the... Toon meer

Beoordeeld met 5 van de 5 sterren

There's always very little hassle when getting a Sttoke cup - i should know because i now have 12 of them! The company makes great cups and are very receptive to customer feedback influencing the... Toon meer

Bedrijfsgegevens

  1. Winkel in modeaccessoires

Geschreven door het bedrijf

World's First Shatterproof Reusable Cup


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(2.386)

215 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amazing coffee cups that taste different

Amazing coffee cups that taste different from regular cups. Interesting colours and the slings are very cool. I have them in a variety of colours if you get a chance, but the updated 2.0 coffee lid as the original one sometimes leaves milk on your nose as you’re drinking. Careful to hand wash and don’t ding them, because over atime they eventually do show wear and tear. A cool Melbourne creation I recommend.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I bought wrong lid though…

I bought my first Sttoke in 2022 and I love it but,I didn’t really like the lid because it should be leak proof but it leaked and not smooth to drink with that lid,so I usually use that without lid…but I’ve decided to order my second Sttoke and bought another lid for my first one though…it wasn’t fit my first one….so sad but that’s my mistake.
But I do hope you to show which lid for which commuter a bit more clearly as some people might think to order lid for older one when they order new commuter.
I haven’t use my new one yet though,I’m sure I love it too and new leak proof lid.
To be honest I’m still thinking how should I use that unfitted lid…haha.

But some of my friends bought their Sttoke because I told them how wonderful your products are!

Thank you.
Hope more people have their own Sttoke and enjoy coffee everyday!

28 november 2025
Review zonder uitnodiging
Logo STTOKE INC.

Antwoord van STTOKE INC.

Hi Cay, Thank you so much for sharing this with us and for being with us since 2022. It truly means a lot to hear how much you have enjoyed your STTOKE over the years, and we are so grateful that you have even recommended us to your friends. Thank you for that support 🫶🏼 I am Paul from the product team.

I am really sorry to hear about your experience with the earlier lid leaking and not feeling smooth to drink from. That isn’t the experience we want for you, and we appreciate you letting us know.

Regarding the lid compatibility thank you for bringing it up. We do have a guide on the website to help customers choose the correct lid, but we understand how it can still be missed, especially when ordering quickly or if you are excited to get a new cup. Your feedback is very helpful, and we will look into ways to make that guide even clearer and more noticeable so it’s easier for everyone.

I’m so happy to hear you have received your new Sttoke and the new leak-proof lid. I really hope it brings you a much better experience, and if anything at all doesn’t feel right, please reach out anytime.

Thank you again for your trust, your recommendations, and your heart for the brand. We truly appreciate you, and we hope you enjoy many more coffee moments with Sttoke☕💛

Beoordeeld met 5 van de 5 sterren

MOOMIN + STOKE COLLABORATION SET

I purchased the MoominX STOKE Collaboration set during the Black Friday promotion and was delighted to receive the set along with a few freebies.

The quality of the tumbler was excellent and i love how the leather carrying strap goes so well with the light grey tumbler.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

We already had a Flow Series cup and since it met our expectations we decided to get some backup’s

We already had a Flow Series cup and as it proved to be superior in finish and keeping water cool and was nice to hold compared to a few other brands we have.
So we decided to get some backups.

3 december 2025
Review zonder uitnodiging
Logo STTOKE INC.

Antwoord van STTOKE INC.

Hi Ronald. Thank you so much for the love, it means a lot to hear that your Flow Series cup has become the favourite among the other brands you have tried! I am Paul from the product team.

Just one tiny question, we’re curious, where did our missing ⭐ go? 👀 We would love to know what we can do to earn that full 5-star spot from you next time.

Thanks again for choosing us (and for getting backups!). We are always here for you.

Beoordeeld met 3 van de 5 sterren

Cups are of good quality and they look…

Cups are of good quality and they look great for the office. They are also easy to clean, stains come off easily. However there seemed to be a defect with the Kerrie strap (the stitching on one side does not go to the edge of the holder) and emails with photos to the company has gone unanswered.

2 december 2025
Review zonder uitnodiging
Logo STTOKE INC.

Antwoord van STTOKE INC.

Hi SS. Thank you so much for your kind words, we are really glad to hear the cups are serving you well at the office and that they’re easy to clean. I am Paul from the product team.

I am sorry to hear about the issue with your Kerrie sttrap and that your earlier emails went unanswered. That’s definitely not the experience we want you to have. If you could kindly share your email address, I will make sure this is taken care of promptly for you.

Thank you for your patience, and we will get this sorted for you right away.

Beoordeeld met 1 van de 5 sterren

Plastic lid's cap edge easily broken.

The outer tip edge of the cap of the leakproof 2.0 plastic lid had cracked and broken off after an accidental drop of the my new Ocean Glow - Turtle 12oz Sttoke cup from my bag, making it unable to be capped tightly anymore. My sister who had the Ocean Glow 16oz Sttoke cup with the same type of lid (2.0), and my father who had an older Sttoke cup with the leakproof 1.0 plastic lid, both also experienced the same issue with the same site broken off when their Sttoke cups accidentally dropped in the past, making the lids unusable and leaking.

I feel that there is a design flaw, if the same issue has occurred three times on separate occasions from different Sttoke cups by different users. The Sttoke cup is advertised as shatterproof, but obviously the lid is not. I think when the cup fell down, the cap of the lid would be the relatively heaviest part of the cup with its additional weight and therefore gravity would have pulled that location downwards. Also as the cap tip edge is protruding outwards, rather than inwards, it would likely to be the impact and the weakest point, making it easily damaged. It also could be the type of plastic being used, which is weak.

We are very disappointed with the products, especially since they are advertised as shatterproof and are quite expensive. We have used other reusable cups and never had the plastic lids cracked and broken off before from accidental fall. We don't think we will buy further products or lid replacement if this is an ongoing problem. We can't prevent accidental falls, but if the plastic lid cap can't withstand a short fall, then perhaps it is not durable to be used with its ''shatterproof'' ceramic cup.

I hope the company would kindly look into this problem, which is likely to be a design flaw, and improve the product. Thank you.

28 november 2025
Review zonder uitnodiging
Logo STTOKE INC.

Antwoord van STTOKE INC.

Hi Ying Xin, thank you so much for taking the time to share your feedback with us and for giving us the opportunity to look deeper into the lid. We truly appreciate hearing your experience, it helps us understand how we can improve.

I am Paul from the product team, and I am really grateful that you highlighted this issue. I am also very sorry to hear what you and your loved ones went through with the lids. I understand how you are feeling. Our customer service team mentioned that they have received your email and are attending to you, so do check your inbox for their update. We never want you to feel like you can’t rely on your Sttoke cup because of the lid.

We will be reviewing the structure of the leakproof cap, especially the outer tip edge and the plastic material used, to see how we can make it stronger and more durable. Thank you again for bringing this to our attention, your feedback truly matters to us.

If you are open to it, we would also love to hear any suggestions you may have for the lid design. Your insights would be incredibly helpful as we explore improvements.

Beoordeeld met 5 van de 5 sterren

Trustworthy

I had an issue a few years ago with shipping where the PayPal address was outdated and package got lost/stolen. STTOKE sent me new engraved cups. Very grateful.
Now I am a loyal customer. This order went smoothly and I love my cups.

12 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Loved its design

Loved its design - bought accessories to go with my sttoke, especially handy when you go for walks and still able to bring my favourite sttoke cup along.

25 november 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

No drip lid for 20oz cup

I have two different 20 oz cups. Only have the top with hole in the middle and a straw. I want you to develop a no drip lid for this size of cup so I could use it for hot drinks like coffee.

28 november 2025
Review zonder uitnodiging
Logo STTOKE INC.

Antwoord van STTOKE INC.

Hi Thomas, thank you for taking the time to share your feedback with us, means alot to us. I am Paul from the product team.

Looks like you like having hot drinks :) At this moment, we only have one design lid for 20oz. But we got your note. Could we please get your email?

Beoordeeld met 5 van de 5 sterren

Great products!!

I love my cups and many of the accessories. I actually replace my lids more than the cups themselves . . . Which is entirely my fault for being too careless and dropping my cups.

28 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Leak proof straw cup

I love the commuter and now I am really enjoying the larger cup with the straw. It keeps my cold drinks cold without having to taste metal

21 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recommended this cup by a friend

Recommended this cup by a friend, love the Mousse Taupe color. It is now becoming my everyday go to coffee cup, without losing the coffee taste, and can keep the hot and cold for a long time, leaking proof is the best thing to mention as it describes. I have some after sale stuff and the customer service is very helpful.

20 november 2025
Review zonder uitnodiging

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