Beautiful in every way. Style, feel and functionality are all top class. Couldn’t be happier. Will be purchasing more. On another note, when using the QR code on the product card, it only took m... Toon meer
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Lees wat reviewers zeggen
I have tried every keep cup on the market and Sttoke is the only one I’ve come across that works. My coffee stays warm for hours! It doesn’t go lukewarm and maintains the correct temperature.... Toon meer
This cup is exceptional quality. Very thoughtfully designed. It feels lovely to drink from, cleans well and I can enjoy coffee or matcha without the taste being compromised from either. Worth the... Toon meer
There's always very little hassle when getting a Sttoke cup - i should know because i now have 12 of them! The company makes great cups and are very receptive to customer feedback influencing the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
World's First Shatterproof Reusable Cup
Contactgegevens
Melbourne, Australië
- marketing@sttoke.com
- sttoke.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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So worth the money
So worth the money! Doesn’t leak, is awesome to drink from and feel nice in the hand. Keeps my tea nice and warm ages too. I find the mouth spout surprisingly enjoyable - a weak point in comparable products. Love it!
Still waiting for delivery
Still waiting for delivery . . . . it seems to take a long time.
I very like Sttoke coffee cup and colour
I very like Sttoke coffee cup and colour
I like the user experience of the…
I like the user experience of the website and the shopping experience. It was easy and straightforward. I have bought multiple sttoke cups in the past for myself and friends.
Great coffee cup
Have been looking at owning a stoke ceramic coffee cup for awhile.... Reading the reviews certainly encouraged my purchase. Saw the sale and jumped.... Best decision and yes it keeps my coffee hot and spill proof in my handbag.
Missing free gifts
When I ordered my STTOKE set, on the order form, there appeared to have the strap as well as the extensions. These were specifically the free gifts. However, when the set arrived, the gifts were missing and when I wrote to customer care line, hello@sttoke there was no reply at all. I was really really disappointed. Here is my order Order number STKD75439 you can check and see how early I sent in this order.

Antwoord van STTOKE INC.
The Customer service was Amazing!
The Customer service was Amazing!
Sophie was so understanding, kind & with fast response time✨
I tried the Cup before, it's really Good.

Antwoord van STTOKE INC.
Hands down the best travel cup for filter coffee
Hands down the best travel cup for filter coffee. There is no comparison. Been searching for something that doesn't alter the taste of filter coffee and I've finally found it. Goes without saying but would also be perfect for non filter coffee beverages too. Maintains heat well, and the white version is just so perfect.

Antwoord van STTOKE INC.
I love the ceramic cup so much that it…
I love the ceramic cup so much that it is so easy to clean!
Great experience
The company is great to deal with, fast shipping and I absolutely love my sttoke cup!
Excellent product design and customer service
You can buy insulated mugs from literally anywhere. I decided to try this brand because of the ceramic inside so that I can use it for more than just Coffee. It’s wildly exceeded my expectations and I use it five times a day. I discovered a minor problem with the inside of the cup and reached out to the company to check if it was under warranty. Turns out it was not under warranty anymore, but they sent me a new cup anyway. It was so easy to communicate with them over email, the responses were quick and the customer service agent was super helpful. I cannot imagine ever buying an insulated mug from another company again - they seem to have figured out the right mix between excellent product design and excellent customer service.

Antwoord van STTOKE INC.
Awesome experience all around
Website is easy to navigate. Purchasing process was easy. Shipping timing matched what was stated. The products are excellent.
Deeply disappointed
Deeply disappointed. Have purchased several hundred dollars worth of sttoke cups, thought it was company with integrity and really high value products. at best, web page is presently not properly set up. I ordered a set of two 12 ounce cups, one of which was shown as being that cool light blue. That is not what I received in mail. What I suggest is that if you are out of a product, that you don't show a picture of it. I saw that the single cup in blue was not available, but obviously mistakenly thought the cup set still had some blue ones reserved for sets, since there was no notice that it was not available as shown. The cups are well made and i have more friends and family to gift with one, but a costly misunderstanding Not Happy!

Antwoord van STTOKE INC.
Great product and customer service
First - BEST CUSTOMER SERVICE EVER!!! There was a problem with my original order. Sttoke sent a replacement quickly. I really love the 8 oz cup - it’s well-made, has a wonderful fill-to line, easy to clean, high quality and very pleasant to hold. My only issue is that I wish it kept my drink hot a bit longer. I also bought the carry strap (the cup doesn’t leak so it works perfectly).
Great Quality Cups with Premium Feel
Purchased two 8oz Commuter Cups and overall I’m quite happy with them. The quality feels premium and solid, and the design looks really nice in person. Heat retention is good as well.
The only thing that surprised me was the lid, it was extremely tight and hard to open the first time, although it became better after a few uses.
Overall still a great product and feels very durable.
My thoughts after 4 STTOKE cups!
This is my 4th Sttoke cup purchase which shows just how much I like these cups! I’ve got 2 of the sliding lid ones which were their first generation cups. Wasn’t perfect, as it leaks, the sliding part got loose over time, and it was difficult to wash thoroughly. As soon as they came out with the new generation lid, I bought a new cup but quickly found that the rubber part touches my nose everytime I take a sip of my coffee. After a year, the lid actually broke apart. Now that they released the 2nd generation lid, it really feels like they’ve listened to their customers feedbacks and have actually taken it seriously! Bought another new cup and a replacement 2nd gen lid and have never looked back! Looking forward to future products from the team as they’ve now gained a loyal fan 😊
Like the internal ceramic layer for…
Like the internal ceramic layer for drinks! Been looking for ceramic thermal tumbler and finally getting it for my tea
Easy to order
Easy to order, and if you make a mistake the staff are so kind and helpful! Love the travel mugs so much now I have 3.
6 month review
Main products are good. Accessories are horrible. Kerrie sleeve had incomplete stitching, gave feedback but customer service reached a dead end with no further follow up since December. Internal swivel component of the handle for the hydrate cap broke after a few uses without even being dropped. Sports cap broke after minor drop. 3 defective/damaged accessories out of the 5 that I've bought, what are the odds....

Antwoord van STTOKE INC.
Love my cup and brown leather holder…
Love my cup and brown leather holder its amazing, stylish and comfy!
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