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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautiful in every way. Style, feel and functionality are all top class. Couldn’t be happier. Will be purchasing more. On another note, when using the QR code on the product card, it only took m... Toon meer

Beoordeeld met 5 van de 5 sterren

I have tried every keep cup on the market and Sttoke is the only one I’ve come across that works. My coffee stays warm for hours! It doesn’t go lukewarm and maintains the correct temperature.... Toon meer

Beoordeeld met 5 van de 5 sterren

This cup is exceptional quality. Very thoughtfully designed. It feels lovely to drink from, cleans well and I can enjoy coffee or matcha without the taste being compromised from either. Worth the... Toon meer

Beoordeeld met 5 van de 5 sterren

There's always very little hassle when getting a Sttoke cup - i should know because i now have 12 of them! The company makes great cups and are very receptive to customer feedback influencing the... Toon meer

Bedrijfsgegevens

  1. Winkel in modeaccessoires

Geschreven door het bedrijf

World's First Shatterproof Reusable Cup


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(2.385)

215 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

So worth the money

So worth the money! Doesn’t leak, is awesome to drink from and feel nice in the hand. Keeps my tea nice and warm ages too. I find the mouth spout surprisingly enjoyable - a weak point in comparable products. Love it!

27 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great coffee cup

Have been looking at owning a stoke ceramic coffee cup for awhile.... Reading the reviews certainly encouraged my purchase. Saw the sale and jumped.... Best decision and yes it keeps my coffee hot and spill proof in my handbag.

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Missing free gifts

When I ordered my STTOKE set, on the order form, there appeared to have the strap as well as the extensions. These were specifically the free gifts. However, when the set arrived, the gifts were missing and when I wrote to customer care line, hello@sttoke there was no reply at all. I was really really disappointed. Here is my order Order number STKD75439 you can check and see how early I sent in this order.

29 mei 2026
Review zonder uitnodiging
Logo STTOKE INC.

Antwoord van STTOKE INC.

Hello from the product team,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment caused by the missing gifts and for not receiving a response to your enquiry.

We have flagged this matter with our customer service team for urgent review and will investigate both your order (STKD75439) and your previous contact with us. We would appreciate it if you could send another email to hello@sttoke.com referencing your order number so that our team can assist you directly and work towards a resolution.

We value your support and appreciate the opportunity to make this right.

Paul

Beoordeeld met 5 van de 5 sterren

The Customer service was Amazing!

The Customer service was Amazing!
Sophie was so understanding, kind & with fast response time✨
I tried the Cup before, it's really Good.

10 juni 2026
Review zonder uitnodiging
Logo STTOKE INC.

Antwoord van STTOKE INC.

Hello from the Product Team! :)

Thank you so much for taking the time to share your experience with us, we truly appreciate it!

Your kind words mean a lot to the team and really encourage us in the work we do.

Feedback like yours helps us continue creating better products and experiences for our community, and we are so grateful for your support.

If there’s ever anything we can help with, please don’t hesitate to reach out to us at hello@sttoke.com, we are always happy to help.

Thanks again for being part of STTOKE!

Paul

Beoordeeld met 5 van de 5 sterren

Hands down the best travel cup for filter coffee

Hands down the best travel cup for filter coffee. There is no comparison. Been searching for something that doesn't alter the taste of filter coffee and I've finally found it. Goes without saying but would also be perfect for non filter coffee beverages too. Maintains heat well, and the white version is just so perfect.

13 juni 2026
Review zonder uitnodiging
Logo STTOKE INC.

Antwoord van STTOKE INC.

Hello from the Product Team! :)

Thank you so much for taking the time to share your experience with us, we truly appreciate it!

Your kind words mean a lot to the team and really encourage us in the work we do.

Feedback like yours helps us continue creating better products and experiences for our community, and we are so grateful for your support.

If there’s ever anything we can help with, please don’t hesitate to reach out to us at hello@sttoke.com, we are always happy to help.

Thanks again for being part of STTOKE!

Paul

Beoordeeld met 5 van de 5 sterren

Excellent product design and customer service

You can buy insulated mugs from literally anywhere. I decided to try this brand because of the ceramic inside so that I can use it for more than just Coffee. It’s wildly exceeded my expectations and I use it five times a day. I discovered a minor problem with the inside of the cup and reached out to the company to check if it was under warranty. Turns out it was not under warranty anymore, but they sent me a new cup anyway. It was so easy to communicate with them over email, the responses were quick and the customer service agent was super helpful. I cannot imagine ever buying an insulated mug from another company again - they seem to have figured out the right mix between excellent product design and excellent customer service.

6 juni 2026
Review zonder uitnodiging
Logo STTOKE INC.

Antwoord van STTOKE INC.

Hello from the Product Team! :)

Thank you so much for taking the time to share your experience with us, we truly appreciate it!

Your kind words mean a lot to the team and really encourage us in the work we do.

Feedback like yours helps us continue creating better products and experiences for our community, and we are so grateful for your support.

If there’s ever anything we can help with, please don’t hesitate to reach out to us at hello@sttoke.com, we are always happy to help.

Thanks again for being part of STTOKE!

Paul

Beoordeeld met 1 van de 5 sterren

Deeply disappointed

Deeply disappointed. Have purchased several hundred dollars worth of sttoke cups, thought it was company with integrity and really high value products. at best, web page is presently not properly set up. I ordered a set of two 12 ounce cups, one of which was shown as being that cool light blue. That is not what I received in mail. What I suggest is that if you are out of a product, that you don't show a picture of it. I saw that the single cup in blue was not available, but obviously mistakenly thought the cup set still had some blue ones reserved for sets, since there was no notice that it was not available as shown. The cups are well made and i have more friends and family to gift with one, but a costly misunderstanding Not Happy!

25 mei 2026
Review zonder uitnodiging
Logo STTOKE INC.

Antwoord van STTOKE INC.

Hello from the product team,

Thank you for taking the time to share your feedback, and we're truly sorry to hear about your disappointment with your recent order.

We appreciate you bringing this to our attention regarding the colour selection and the confusion it may have caused on the website. Your comments are very valuable and will be shared with our team for review to help improve clarity moving forward.

To assist you further and resolve this properly, could you please contact us at hello@sttoke.com with your order details? Our team will be happy to look into this for you and provide further support.

Thank you again for your feedback and for giving us the opportunity to make this right.

Paul

Beoordeeld met 5 van de 5 sterren

Great product and customer service

First - BEST CUSTOMER SERVICE EVER!!! There was a problem with my original order. Sttoke sent a replacement quickly. I really love the 8 oz cup - it’s well-made, has a wonderful fill-to line, easy to clean, high quality and very pleasant to hold. My only issue is that I wish it kept my drink hot a bit longer. I also bought the carry strap (the cup doesn’t leak so it works perfectly).

19 mei 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great Quality Cups with Premium Feel

Purchased two 8oz Commuter Cups and overall I’m quite happy with them. The quality feels premium and solid, and the design looks really nice in person. Heat retention is good as well.

The only thing that surprised me was the lid, it was extremely tight and hard to open the first time, although it became better after a few uses.

Overall still a great product and feels very durable.

13 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My thoughts after 4 STTOKE cups!

This is my 4th Sttoke cup purchase which shows just how much I like these cups! I’ve got 2 of the sliding lid ones which were their first generation cups. Wasn’t perfect, as it leaks, the sliding part got loose over time, and it was difficult to wash thoroughly. As soon as they came out with the new generation lid, I bought a new cup but quickly found that the rubber part touches my nose everytime I take a sip of my coffee. After a year, the lid actually broke apart. Now that they released the 2nd generation lid, it really feels like they’ve listened to their customers feedbacks and have actually taken it seriously! Bought another new cup and a replacement 2nd gen lid and have never looked back! Looking forward to future products from the team as they’ve now gained a loyal fan 😊

26 mei 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

6 month review

Main products are good. Accessories are horrible. Kerrie sleeve had incomplete stitching, gave feedback but customer service reached a dead end with no further follow up since December. Internal swivel component of the handle for the hydrate cap broke after a few uses without even being dropped. Sports cap broke after minor drop. 3 defective/damaged accessories out of the 5 that I've bought, what are the odds....

18 mei 2026
Review zonder uitnodiging
Logo STTOKE INC.

Antwoord van STTOKE INC.

Hello from the product team,

Thanks so much for taking the time to share such detailed feedback with us.

We’re really glad to hear you have been enjoying the main products, though we’re sorry the accessories haven’t lived up to the same experience. We understand how frustrating it must be to run into multiple issues across different items.

Feedback like yours is genuinely valuable to us, and we will be reviewing this internally as we continue improving our accessories range and quality checks.

If you’re open to it, please reach out to our support team again at hello@sttoke.com with your order details and photos of the affected items, and the team will be happy to look into this further for you.

Paul

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