Ordered a part from them, they swapped the part on the order out with no notification or heads-up, the part they sent was wrong and did not include everything that was in the original description. Whe... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Part was great quality, original. Site easy to use and like that entering VIN ensures correct part is ordered. Appreciate the lower price compared to other sites. Shipping was pricey, but still lesser... Toon meer
I was unable to get an answer if the part I received was used, I feel if it was I should not have paid full price of a new part. The valve body I received had quite a bit of transmission fluid leakin... Toon meer
Bedrijf heeft geantwoord
was shipped USPS (a mailing address) and a shipping address was requested, which is different because we live in a very rural location with no postal delivery 0 PO Boxes only. it was returned.???... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.
Geschreven door het bedrijf
Contactgegevens
Verenigde Staten
- 888-503-5191
- support@subarupartsdeal.com
- subarupartsdeal.com
4,4
Uitstekend
377 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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They Advertise Items They Do Not Have In Stock
I ordered a part. I received an order confirmation on August 20, 2025 saying it would ship in 1 to 3 business days. On August 22, 2025 I received an email that my order was voided because the part has been discontinued and/or is backordered. I am very disappointed that they advertised items they do not have, and they have delayed my repairs.
22 augustus 2025
Review zonder uitnodiging
Antwoord van SubaruPartsDeal.com
We sincerely apologize for the frustration you've experienced regarding the backorder issue. It's important to us that our customers feel confident and informed when making a purchase.
We appreciate you bringing this to our attention. Thank you for your feedback, and we’re committed to improving your experience with us.
Great website
Great website
Easy to find parts on images
Prices were better than dealers near me.
Great communication and fast shipping.
14 augustus 2025
Review zonder uitnodiging
Missing parts in the package
Good afternoon. Today I received a package with brake pads. Inside instead of 4 pieces there were only 3 (2 inner and one outer). Also there was no grease in the package. Very bad experience.
12 augustus 2025
Review zonder uitnodiging
Antwoord van SubaruPartsDeal.com
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Some of the worst customer service possible.
One of the worst customer service experiences possible after my shipment was damaged. It took 2.5 months multiple calls and emails to get them to refund only part of the order that was damaged. I have genuinely considered if they are running a scam on the RMA side by how challenging it was to get them to do anything. Unfortunately, I am still out about $380 from the order due to them refusing to honor the second part of the RMA and completely ignoring me. I would highly recommend to avoid them at all costs.
14 juli 2025
Review zonder uitnodiging
Antwoord van SubaruPartsDeal.com
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Part was a perfect fit
Part was a perfect fit. Little on the pricey side but fit the need.
24 juli 2025
OEM part for a fraction of the dealer's price
OEM part at literally 1/10th the cost of what the dealer wanted to replace the part. It took me less than 15 minutes to replace the part myself. Thank you, SubaruPartsDeal.com!
24 juli 2025
Easy and quick to order
24 juli 2025
Exactly what I needed
Exactly what I needed. And shipped lightning fast. Great experience will buy again
24 juli 2025
Got what I ordered
Got what I ordered, was able to add it to my Subaru just fine.
My only issue is I didn’t know what color it was until it came in the mail. That would have been nice to clarify online. I have a green Subaru, but the replacement door handle is black. I really don’t mind, especially for the price I paid for everything (and it just being a piece of plastic), but something for the website to consider.
24 juli 2025
Easy to use website
Easy to use website, seamless order process and competitive pricing keep me coming back.
24 juli 2025
Antwoord van SubaruPartsDeal.com
We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward.
Thank you for taking the time to let us know.
Great company! Great correct part that fixed my…
Great correct part that fixed my problem.
14 november 2024
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