Ordered a SubCold small fridge 85L for a home bar after 2 returned orders for a COMFEE home bar fridge from Amazon, which both turned up severely damaged. SubCold was delivered quickly and on the... Toon meer
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Lees wat reviewers zeggen
Very helpful customer service (CS) - the first fridge was faulty but CS immediately arranged for a replacement. DPD unfortunately let them down on the arranged pick up time but this was quickly resolv... Toon meer
Absolutely love them which is why I purchased two. They hold so much, are brilliant to keep cold in the car then swap to our caravan. They are so lovely looking, I have two Hexagon matching ones, they... Toon meer
Bedrijf heeft geantwoord
Placing the order was straightforward. Delivery was prompt. Item was well packaged. Nothing negative to state. Will not hesitate to recommend Subcold and would use them again….👍🏿
Bedrijfsgegevens
Geschreven door het bedrijf
Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺
Contactgegevens
Unit 2, 28 Firth Road, EH54 5DJ, Livingston, Verenigd Koninkrijk
- 01506 440 557
- sales@subcold.com
- subcold.com
4,6
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Great service
2 april 2026
Antwoord van Subcold
Dear Les,
Thank you for your kind words! We’re really pleased to hear you found our service great — it means a lot to us.
We truly appreciate your support and hope you continue to enjoy your Subcold product.
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Stephen,
Thank you for your fantastic 5* feedback! We’re really pleased to hear everything arrived on time, well packed, and was easy to install — just what you need when you’re eager to get your drinks chilled ❄️🍺.
It’s great to know you’re happy with the fridge and that it’s living up to expectations. We appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Customer,
Thank you for your 5* review! We’re delighted to hear that you found the fridge easy to install and that it’s keeping your drinks perfectly chilled ❄️🥤. That’s exactly what we aim for, so it’s great to know it’s doing the job so well for you.
We really appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Very pleased with my purchase.
1 april 2026
Antwoord van Subcold
Dear Customer,
Thank you for your kind words! We’re delighted to hear you’re very pleased with your purchase. It’s always great to know our products are meeting expectations and bringing a bit of extra chill to your day ❄️🥤
We truly appreciate your support and hope you continue to enjoy your Subcold product.
Best Wishes,
Subcold Team
Early days but seems a good fridge
Early days, but seems a good fridge at a competitive price. Keeps good temperature.
6 april 2026
Antwoord van Subcold
Dear Paul,
Thank you for your kind review! We’re really pleased to hear that your fridge is performing well so far and maintaining a good temperature ❄️ It’s great to know you’ve found it to be good value too—that’s exactly what we aim for.
We hope it continues to serve you well, and if you ever have any questions down the line, we’re always here to help.
Best Wishes,
Subcold Team
I bought one last year for my grandson…
I bought one last year for my grandson so this year it’s my granddaughter turn for a sub-cold fridge. They are ideal for children’s bed rooms and they are a very quite unit are sub cold fridges.
1 april 2026
Antwoord van Subcold
Dear Mark,
Thank you so much for coming back to Subcold for your granddaughter – it really means a lot to us that you chose us again! 😊
We’re delighted to hear that your first fridge worked so well for your grandson and that you’ve found them ideal for children’s bedrooms. It’s especially great to know you appreciate how quiet the unit is – that’s something we know is really important in a home setting. ❄️
We hope your granddaughter enjoys hers just as much!
Best Wishes,
Subcold Team
All round excellent experience
Product looks really good in situ.
Extremely well packaged.
Arrived in just 2 days.
Excellent comms from Subcold throughout.
Good response when calling pre order for product advice.
30 maart 2026
Antwoord van Subcold
Dear Mr Lambert,
Thank you for taking the time to share such a fantastic review. We’re delighted to hear that you had an all-round excellent experience with us.
It’s great to know the product looks the part in situ and that the packaging met your expectations—something we take real care over. We’re also pleased that your order arrived promptly and that our communication kept you well informed throughout.
Your kind words about our team, especially regarding the pre-order advice, mean a lot. We always aim to provide helpful and knowledgeable support, so it’s lovely to hear that came across.
Enjoy your chilled setup ❄️ and thank you again for choosing Subcold!
Best Wishes,
Subcold Team
This beer fridge is awsome
This beer fridge is awsome. Came on the day Subcold said it would and really well packaged. Extremely quiet and very quick to get to temperature. Don’t understand some of the negative reviews, they must be fake or from other jealous manufacturers. Highly recommended, good job Subcold
30 maart 2026
Antwoord van Subcold
Dear Ian,
Thank you so much for your brilliant feedback! We’re thrilled to hear you’re loving your beer fridge and that it’s performing exactly as expected.
It’s great to know it arrived on time, was well packaged, and is running quietly while chilling your drinks quickly ❄️🍺—just what it’s designed to do. We also really appreciate your recommendation and your kind words about the overall experience.
We understand that experiences can vary, but we’re always here to support any customer who needs assistance. In the meantime, we’re delighted yours has been such a positive one.
Thanks again for choosing Subcold, and enjoy perfectly chilled drinks!
Best Wishes,
Subcold Team
Lovely unit and great customer service
Item arrived swiftly and the build quality is lovely. A lot of space and variety to utilise. In transit the unit got knocked slightly and subcold replied immediately offering solutions. I can definitely recommend on build quality and customer service. Delighted.
3 april 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Nick,
Thank you for your wonderful review. We’re so pleased to hear you’re delighted with your unit and that the build quality and spacious design have lived up to expectations.
We’re sorry to hear it experienced a slight knock in transit, but it’s great to know our team was able to respond quickly and offer a solution. Providing prompt and helpful support is something we take great pride in.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
Enjoy your unit and perfectly chilled drinks ❄️
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear James,
Thank you for your 5* review! We’re really pleased to hear your order arrived quickly and that the product matched your expectations.
It’s always great to know everything went smoothly from delivery to unboxing. We hope you’re enjoying your purchase and keeping things perfectly chilled ❄️
Best Wishes,
Subcold Team
Brilliant product
Brilliant product, great service, would recommend, 5 star
27 maart 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Chantelle,
Thank you so much for your fantastic feedback! We’re delighted to hear you’re enjoying your product and that our service met your expectations. Your recommendation and 5-star rating truly mean a lot to us.
We hope your Subcold continues to keep everything perfectly chilled ❄️
Best Wishes,
Subcold Team
Fantastic item
Fantastic item - arrived early. Quality product. Cools all my bottles and cans efficiently. You can get numerous cans and bottles in it. Also came with wine rack which was an added bonus. Looks very stylish. Also very quiet. Highly recommend
19 maart 2026
Antwoord van Subcold
Dear Jane,
Thank you for such a fantastic review! We’re so pleased to hear that you’re happy with the quality and performance of your unit, and that it’s keeping all your bottles and cans perfectly chilled ❄️
It’s great to know you found it spacious, stylish, and nice and quiet too—those are exactly the features we aim to deliver. We’re also glad the wine rack was a welcome bonus!
We really appreciate your recommendation and hope you continue to enjoy your Subcold for years to come 🥂
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Piotr,
Thank you for your kind feedback! We’re really pleased to hear you’re happy with your product and that it’s meeting your expectations.
Your support means a lot to us, and we hope your Subcold continues to keep everything nicely chilled ❄️
Best Wishes,
Subcold Team
Replacement Drinks Fridge
Had a Subcold fridge for just under 6 years and it packed up. This fridge was used for drinks and was always on and always full. Ordered a new one and paid more or less the same as I did 6 years ago. It was delivered free of charge within 2 days. Highly recommend the fridges and the company.
30 maart 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Mark,
Thank you for taking the time to share your experience with us! It’s fantastic to hear that your previous Subcold fridge served you well for nearly 6 years—that’s a great run, especially with constant use.
We’re delighted that your new fridge arrived quickly and continues to meet your expectations, offering the same great value and performance. Your recommendation of both our products and service really means a lot to us.
We hope your new Subcold keeps all your drinks perfectly chilled for many years to come ❄️🥤
Best Wishes,
Subcold Team
Excellent product and fast
Excellent product and fast, efficient service and quick delivery. Very happy.
25 maart 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Neil,
Thank you for your wonderful feedback! We’re so pleased to hear that you’re happy with both the product and the fast, efficient service you received.
It’s great to know everything arrived quickly and met your expectations ❄️
Best Wishes,
Subcold Team
Bought two fridges and a freezer off…
Bought two fridges and a freezer off the website and would highly recommend. One of the fridges was missing a foot and the other the bracket was faulty and I was sent a replacement for both straight away. Customer service is brilliant!
26 maart 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Lauren,
Thank you so much for your kind words and for choosing Subcold for multiple purchases – it really means a lot to us. We’re delighted to hear that you’d recommend us and that you’re happy with your fridges and freezer ❄️
We’re sorry again for the initial issues with the foot and bracket, but it’s great to know our team was able to get replacements out to you promptly. Providing efficient and helpful customer service is something we take pride in, so your feedback is truly appreciated.
Best Wishes,
Subcold Team
Quality product from Subcold.
Qualified for next day delivery. Arrived early and set up was easy. Pretty much plug and play. Beers were cold by the evening. It is very quiet when at temperature but it does buzz quite loud when chilling. Overall a great product.
26 maart 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Sam,
Thank you for your great feedback – we’re really pleased to hear you’re happy with your Subcold unit and that it was so easy to get up and running. There’s nothing better than having perfectly chilled beers ready by the evening! 🍻❄️
It’s also great to know you found it quiet once it reached temperature. As you’ve noticed, a slightly louder buzz during the cooling cycle can happen as the compressor works to bring everything down to the ideal temperature, but we appreciate you highlighting this as part of your experience.
Thanks again for choosing Subcold and for sharing your thoughts – it’s much appreciated.
Best Wishes,
Subcold Team
Have made several orders with Subcold
Have made several orders with Subcold, first class service and top delivery even to us in Northern Ireland!
Keep up the great work!
17 maart 2026
Antwoord van Subcold
Dear Jason,
Thank you for your continued support – it really means a lot to us that you’ve chosen Subcold for several orders!
We’re delighted to hear you’ve consistently received first-class service and that delivery has been smooth, even to Northern Ireland. That’s something we work hard to maintain, so your feedback is greatly appreciated.
Thanks again for your kind words and encouragement – we’ll certainly keep up the great work!
Best Wishes,
Subcold Team
AVOID THEIR MINI FRIDGES AT ALL COST!
AVOID THEIR MINI FRIDGES AT ALL COST!
Having purchased one of their mini fridges in August 2024, it lasted around ten months before just stopping cooling at all. I received a replacement which then lasted another eight months before failing again with exactly the same reason. When I raised this with the company they explained that they would not cover as I was only covered under guarantee from the original purchase date. When I said there was clearly an issue with the product itself and wished to complain they would not provide an escalation route at all and I was very bluntly told that they would not consider my complaint any further as not under warranty! Appalling service and clearly an issue with this particular product which they are clearly just ignoring. DO NOT BUY!
24 maart 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Sunil
Thank you for your feedback, and we’re sorry to hear about your experience. We understand how frustrating it must be to have repeated issues with your fridge.
To clarify, the warranty runs from the original purchase date and does not extend with any replacement unit. We appreciate your concerns and are sorry you felt unable to escalate your complaint with us.
Best Wishes,
Subcold Team
Delivery arrived two days early
Delivery arrived two days early. Excellent product. Just the right size. Lovely and cold on coldest setting.
20 maart 2026
Antwoord van Subcold
Dear Carl,
Thank you for your lovely feedback! We’re so pleased to hear your fridge arrived early and that it’s the perfect size for your needs. Even better to know it’s keeping everything nicely chilled on the coldest setting ❄️
We really appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
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