Ordered a SubCold small fridge 85L for a home bar after 2 returned orders for a COMFEE home bar fridge from Amazon, which both turned up severely damaged. SubCold was delivered quickly and on the... Toon meer
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Lees wat reviewers zeggen
Very helpful customer service (CS) - the first fridge was faulty but CS immediately arranged for a replacement. DPD unfortunately let them down on the arranged pick up time but this was quickly resolv... Toon meer
Absolutely love them which is why I purchased two. They hold so much, are brilliant to keep cold in the car then swap to our caravan. They are so lovely looking, I have two Hexagon matching ones, they... Toon meer
Bedrijf heeft geantwoord
I needed a small refrigerator with very specific size restrictions to go into a boat. It was to replace one that has been working without issue for over 20 years, so I hadn't really thought about... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺
Contactgegevens
Unit 2, 28 Firth Road, EH54 5DJ, Livingston, Verenigd Koninkrijk
- 01506 440 557
- sales@subcold.com
- subcold.com
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Great professional service..From the…
Great professional service..From the purchase being straight forward. And the updates of where the fridge was and when it would be delivered... Faultless service 👌
10 april 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear William,
Thank you so much for your kind words! We’re delighted to hear that you found the purchasing process straightforward and that our updates kept you well informed every step of the way. Providing a smooth and reliable experience is exactly what we aim for, so it’s wonderful to know we delivered on that for you.
We really appreciate you taking the time to share your feedback—it means a lot to the team.
Best Wishes,
Subcold Team
Great service
Great service, easy to order and the wine cooler is perfect. Appreciate the 10% discount for first time orders too making the price much more competitive. Delivery was within 2 days. Would highly recommend to others wanting to purchase from Subcold.
16 april 2026
Antwoord van Subcold
Dear Belinda,
Thank you so much for your wonderful review! We’re really pleased to hear that you found the ordering process easy and that your wine cooler is proving to be the perfect fit 🍷❄️
It’s also great to know the first-time discount helped make your purchase even better value, and that delivery was quick and efficient. Your recommendation truly means a lot to us.
We hope you continue to enjoy your cooler for many occasions to come!
Best Wishes,
Subcold Team
Quick and easy to order
Quick and easy to order, prompt delivery. Product does what it says on the tin and has great capacity.
10 april 2026
Antwoord van Subcold
Dear Merv,
Thank you for your 5* feedback! We’re really pleased to hear that you found the ordering process quick and straightforward, and that your delivery arrived promptly.
It’s also fantastic to know the product is living up to expectations and that the capacity is just right for your needs ❄️
We appreciate you taking the time to share your experience and hope you continue to enjoy your purchase.
Best Wishes,
Subcold Team
The quality of the fridge and the…
The quality of the fridge and the appearance is spot on. Quality product
9 april 2026
Antwoord van Subcold
Dear Andrew,
Thank you for your fantastic feedback! We’re delighted to hear that you’re pleased with both the quality and appearance of your fridge. It’s great to know it’s living up to expectations and making a positive impression.
We really appreciate you taking the time to share your experience, Andrew.
Best Wishes,
Subcold Team
Ideal product for boating, quiet and low current draw
Great product delivered on time, used on the boat today very quiet
15 april 2026
Antwoord van Subcold
Dear Mr Corkery,
Thank you for such a brilliant review! We’re really pleased to hear the fridge is proving ideal for your boating needs, especially with its quiet operation and low current draw – perfect for life on the water ⚓️❄️
It’s also great to know everything arrived on time and that you were able to put it to use straight away. We truly appreciate you sharing your experience
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Customer,
Thank you for your kind feedback! We’re really pleased to hear that you found the ordering process straightforward and that your delivery arrived within the expected timeframe.
We appreciate you taking the time to share your experience and hope you’re enjoying your product.
Best Wishes,
Subcold Team
Great service from order to delivery.
Great service from order to delivery.
Fridge came in perfect condition.
7 april 2026
Antwoord van Subcold
Dear Vik,
Thank you for your wonderful 5* feedback! We’re delighted to hear that you experienced great service from order through to delivery, and that your fridge arrived in perfect condition.
It’s always fantastic to know everything went smoothly, and we truly appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Mind the scratchy base…otherwise super
My order went well, delivery as expected and the item looks great. One small snag is that the base has an incredibly sharp aluminium ‘tray’ at the rear which was bent on my fridge when it arrived. Not so much that I felt the need to return it, but it scraped / gouged my worktop when I placed it up on the counter…raging! Once I had placed the little felt circles on the rear feet (came with the Fridge) the risk of scrapes was reduced but still there. I’ve had to wrap the edge of the aluminium base with felt to avoid further damage. Other than that it’s a lovely item and cooled down very fast.
14 april 2026
Antwoord van Subcold
Dear Customer,
Thank you for your feedback. We’re glad to hear you’re happy with the look and fast cooling of the fridge.
We’re sorry about the base – we understand how frustrating that is and appreciate you bringing it to our attention.
Best Wishes,
Subcold Team
Great product!
Easy to order, quick delivery, well packaged and a great product; just want we wanted!
13 april 2026
Antwoord van Subcold
Dear Customer,
Thank you so much for your kind words! We’re delighted to hear that you found the ordering process easy and that everything arrived quickly and well packaged. It’s especially great to know the product is exactly what you were looking for — that’s what we aim for every time! 😊❄️
We really appreciate you taking the time to share your experience, Catherine.
Best Wishes,
Subcold Team
I purchased a portable mini fridge from…
I purchased a portable mini fridge from this company. They gave me a 10% discount on ordering and delivery was free. The fridge arrived quickly and well packaged. Very happy with my purchase.
13 april 2026
Antwoord van Subcold
Dear Customer,
Thank you for taking the time to share your experience with us. We’re so pleased to hear that you were happy with the discount and free delivery, and that your mini fridge arrived quickly and well packaged.
It’s great to know you’re enjoying your purchase — that’s exactly what we love to hear! 😊❄️
We really appreciate your support, Shirley.
Best Wishes,
Subcold Team
Not got it yet.
Difficult to rate a product I haven't received. Ordered on the 12, shipment confirmed on the 13 and tracking number issued. The tracking number didn't offer a delivery date so I queried the situation with subcold on the 16 and was informed by email there wasn't space on the delivery vehicle the day before (15?) which would be 2 days after I have been informed it has been shipped and apparently it will be loaded on the 17. I was asked to confirm my phone number, (which is already provided correctly by the "shop" app), and I have done so, and at the point of writing this review (17) the delivery status is "awaiting date". I'm not upset but it seems a little pointless asking for feedback on the product at this stage when it is probably still not actually even in transit yet. My beer remains warm .
13 april 2026
Antwoord van Subcold
Dear Mike,
Thank you for your feedback, and we’re sorry for the delay and unclear tracking updates.
We understand how frustrating it is not having your order just yet — especially when you’re being asked to review. If your delivery hasn’t updated, please contact us at sales@subcold.com so we can look into this for you with the carrier
We hope your fridge arrives soon and gets those drinks chilled! ❄️
Best Wishes,
Subcold Team
Excellent Wine Fridge, Great Value and Service
Found Subcold when searching for a replacement wine fridge on Amazon UK.
Liked the look of the products, functionality, good value pricing and fast delivery compared with the other brands on offer there.
Checked out the Subcold website to find out a little more about the company, brand, product range and reviews.
Obtained a 10% offer code for registering and was delighted with the product info, images and subcold's delivery offer.
I buy lots from Amazon, but like to give manufacturers/brands a try when they have a good direct to consumer offer.
Subcold's delivery was excellent - ordered on a Thursday at c 1600, delivered on the Sunday. The product looks even better in reality, easy set-up and quietly got down to the set temperature in no time.
Perfectly chilled wine and fizz - 20 bottle capacity, pleased with our purchase and would recommend giving Subcold a try if you are looking for similar.
10 april 2026
Antwoord van Subcold
Dear Tom,
Thank you for such a detailed and thoughtful review. We’re really pleased to hear that you took the time to explore both our Amazon listing and website before making your decision—it means a great deal to us.
It’s fantastic to know that the design, functionality, and overall value stood out to you, and that our direct offer made the experience even more worthwhile. We’re also delighted that the delivery met your expectations and that your wine fridge arrived promptly and in perfect condition.
Hearing that it looks even better in person, was easy to set up, and quickly reached the ideal temperature is exactly what we aim for. There’s nothing better than perfectly chilled wine and fizz ready to enjoy 🍷❄️
Thank you as well for recommending us—it truly makes a difference. We hope your wine fridge continues to serve you well for many years to come.
Best Wishes,
Subcold Team
Quality products and look really smart
Quality products and look really smart. Bought the subcold 50L and the 115L in stainless steel and really pleased with the purchase. Super fast delivery and excellent customer service. Not often you get that.
9 april 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for such a wonderful 5* review! We’re delighted to hear that you’re pleased with both the 50L and 115L stainless steel models – they certainly do make a smart addition to any space.
It’s especially great to know that the quality, fast delivery, and customer service all met your expectations. We truly appreciate your kind words, particularly as we always strive to deliver a seamless experience from start to finish.
We hope you continue enjoying your Subcold fridges and keeping everything perfectly chilled ❄️
Best Wishes,
Subcold Team
Perfect
Easy checkout online. Delivery in less than 24 hrs at no extra cost. Product is perfect.
10 april 2026
Antwoord van Subcold
Dear Steven,
Thank you for the fantastic 5* feedback! We’re so pleased to hear that you found the checkout process easy and that your order arrived so quickly. It’s great to know the product is living up to expectations too – exactly what we aim for.
We really appreciate you taking the time to share your experience, and we hope you continue to enjoy your purchase (perfect for keeping things nicely chilled ❄️).
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Customer,
Thank you for your lovely 5* review! We’re so pleased to hear that your order arrived quickly and that you’re happy with your purchase. It’s always great to know our products are hitting the mark and keeping things perfectly chilled ❄️
We really appreciate you taking the time to share your experience and hope you continue to enjoy your Subcold product.
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Customer,
Thank you for your kind feedback! We’re delighted to hear that you’re enjoying your wine fridge and that you’ve found it compact and easy to use — exactly what we aim for 🍷❄️
It’s great to know it’s fitting nicely into your space while keeping your wines perfectly chilled. We really appreciate you taking the time to share your thoughts.
Best Wishes,
Subcold Team
arrived in time
arrived in time, a nice looking fridge, granddaughter is pleased eith it in her pink bedroom 😍
30 maart 2026
Antwoord van Subcold
Dear Brenda,
Thank you for your lovely feedback! We’re so pleased to hear your fridge arrived in time and that you’re happy with how it looks. It’s especially nice to know your granddaughter is enjoying it in her pink bedroom — what a perfect match! 💖❄️
We really appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Great Customer Service
I bought a Subcold Super 85L drinks fridge last year through Amazon and it arrived via Amazon delivery with a small but deep dent in a side panel, which was Amazon’s deliveries fault, Subcold’s customer service was excellent and asked us to make sure fridge was in full working order and made an offer of a refund, which I accepted. Ive contacted them again recently as i thought the light had stopped working. It hadn’t, they pointed out there is a small switch, which had been turned off without me knowing. They are so quick and reply immediately if you need to contact them. I am very happy with my fridge. It is just the right size for beers and wine for having friends around for drinks. It looks smart and also quiet when on. I would definitely recommend this company.
10 april 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for taking the time to share such a detailed and thoughtful review. We’re really pleased to hear that you’ve had such a positive experience with both your Super 85L drinks fridge and our customer service.
We’re sorry to hear about the dent caused during delivery, but it’s great to know the issue was handled to your satisfaction and that the fridge has been working perfectly since. It’s also good to hear that the recent query about the light was quickly resolved — sometimes it’s the little switches that catch us out!
It’s fantastic that the fridge is the perfect size for your beers and wine when hosting friends, and that you’re enjoying its quiet operation and smart appearance. Your recommendation truly means a lot to us.
Best Wishes,
Subcold Team
Great service
2 april 2026
Antwoord van Subcold
Dear Les,
Thank you for your kind words! We’re really pleased to hear you found our service great — it means a lot to us.
We truly appreciate your support and hope you continue to enjoy your Subcold product.
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Stephen,
Thank you for your fantastic 5* feedback! We’re really pleased to hear everything arrived on time, well packed, and was easy to install — just what you need when you’re eager to get your drinks chilled ❄️🍺.
It’s great to know you’re happy with the fridge and that it’s living up to expectations. We appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
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