Ordered a SubCold small fridge 85L for a home bar after 2 returned orders for a COMFEE home bar fridge from Amazon, which both turned up severely damaged. SubCold was delivered quickly and on the... Toon meer
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Lees wat reviewers zeggen
Very helpful customer service (CS) - the first fridge was faulty but CS immediately arranged for a replacement. DPD unfortunately let them down on the arranged pick up time but this was quickly resolv... Toon meer
Absolutely love them which is why I purchased two. They hold so much, are brilliant to keep cold in the car then swap to our caravan. They are so lovely looking, I have two Hexagon matching ones, they... Toon meer
Bedrijf heeft geantwoord
I needed a small refrigerator with very specific size restrictions to go into a boat. It was to replace one that has been working without issue for over 20 years, so I hadn't really thought about... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺
Contactgegevens
Unit 2, 28 Firth Road, EH54 5DJ, Livingston, Verenigd Koninkrijk
- 01506 440 557
- sales@subcold.com
- subcold.com
4,6
Uitstekend
2K reviews
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Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Antwoord van Subcold
Dear Christine,
Thank you for your review! We’re pleased to hear your order was delivered on time and arrived well packaged.
We really appreciate your support and hope you enjoy your Subcold product! ❄️
Best Wishes,
Subcold Team
An excellent mini freezer that is…
An excellent, well -priced mini freezer that is perfect for our needs. The freezer arrived promptly, well packaged, but unfortunately had a small dent in one of the top corners.....that couldn't have been caused by transit issues.
Whatever, we are happy
5 mei 2026
Antwoord van Subcold
Dear Gordon,
Thank you for your lovely feedback. We’re delighted to hear the mini freezer is perfect for your needs and that you found it well priced ❄️
We’re sorry about the small dent you noticed, but we really appreciate your understanding and are pleased you’re still happy overall.
Best Wishes,
Subcold Team
Good service, lovely product.
Looked at reviews for a drinks fridge, and Subcold came out on top. Good choice of sizes, and good price. The discount offer didn't work, do I sent a message. Had a very quick response with a code, I was very impressed with the speed of the response. Goods arrived quickly, and all working well, and it looks great.
28 april 2026
Antwoord van Subcold
Dear Janet,
Thank you for your wonderful feedback. We’re so pleased you chose Subcold for your drinks fridge and that you’re happy with both the product and the service 🍹❄️
It’s great to hear our team could quickly help with the discount code and that your fridge arrived promptly and is working perfectly.
Best Wishes,
Subcold Team
Delivered very quickly
Delivered very quickly, looks great & is working as described, no issues.
5 mei 2026
Antwoord van Subcold
Dear Arran,
Thank you for your feedback. We’re delighted to hear your order arrived quickly and that you’re pleased with how it looks and performs ❄️
It’s great to know everything is working just as expected.
Best Wishes,
Subcold Team
Good value.
It was purchased to keep frozen dog food in, was a good price, arrived on time and was better than expected.
27 april 2026
Antwoord van Subcold
Dear Roger,
Thank you for your 5* feedback. We’re so pleased to hear the freezer has been perfect for storing your frozen dog food and that you found it great value for money ❄️
It’s wonderful to know it arrived on time and even exceeded your expectations.
Best Wishes,
Subcold Team
Ace 100 beer fridge not cooling after less than 14 months
I bought an Ace100 beer fridge from Subcold March 25 and it has now stopped working just out of the warranty. Light and fan working but it doesn't cool down anymore. Only contacted them last night so still waiting for a response, I do expect a fridge to last longer than 14 months though.
I have a Husky mini fridge that still works after 15 years.
Hopefully they will have a resolution for me when they contact me next week.
Edit, thanks for the reply, I too expect it to last longer, as before your customer service is good, hopefully this will sort the problem out and get my beer cold again.
8 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
We’re very sorry to hear your Ace 100 beer fridge has stopped cooling after such a short time, and we completely understand your disappointment. We would certainly expect a fridge to last much longer than 14 months as well.
From the symptoms you’ve described — with the light and fan still working but no cooling — it does sound like it could possibly be related to the overload protector or compressor system. We’ll do our best to help resolve this for you.
Please could you email sales@subcold.com with your order ID and the fridge serial number, and our team will look into this further for you as soon as possible.
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Barry,
Thank you for your lovely review! We’re so pleased to hear your fridge arrived very quickly and that you’re happy with the service provided. We hope you’re enjoying your new fridge and keeping everything perfectly chilled ❄️🥤
Best Wishes,
Subcold Team
Great Product and Quick Service.
Great Product and Quick Service.
Ordered, confirmation of order and then quick response for the delivery drivers, and only took 6 days from start to finish. The product itself is perfect for what I was looking for, as I wanted to have a mix of wine bottles, lager bottle and Guinness cans, and also some mixers. I took out one of the shelfs to make the space suitable for cans and bottles, and still feels like lots of space, very deep and bonus you can change the door to whatever side you wish.
5 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Tracy,
Thank you for taking the time to leave such a detailed review! We’re delighted to hear you’re happy with both the product and the service from ordering right through to delivery.
It’s great to know the fridge is perfectly suited to your setup, with space for your wine, lager, Guinness and mixers 🍷🍺❄️ We’re also pleased that the adjustable shelving and reversible door have helped make it even more practical for your space.
We really appreciate your support and hope you continue enjoying your new fridge for years to come!
Best Wishes,
Subcold Team
Drinks Chiller
The fridge arrived in record time & I was given notification 2 hrs before the actual delivery. Would use this company again if needed!
1 mei 2026
Antwoord van Subcold
Dear Terry,
Thank you for your kind review! We’re so pleased to hear your drinks chiller arrived in record time and that the delivery notifications kept you well informed throughout the process.
It’s wonderful to know you’d choose Subcold again in the future — that really means a lot to us 😊❄️
Best Wishes,
Subcold Team
Recently purchased the subcold cave 90
Recently purchased the subcold cave 90, and must say was impressed with service,delivery,and quality of product.
1 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Jed,
Thank you for your fantastic review! We’re delighted to hear you’ve been impressed with the service, delivery, and quality of your Subcold Cave 90.
It’s always great to know our customers are happy with both the product and the overall experience. We hope you continue enjoying your new fridge and keeping your drinks perfectly chilled 🍷❄️
Best Wishes,
Subcold Team
Goods arrived on time
Goods arrived on time; well packaged and just as described. Easy, efficient and stress free. Thank you.
30 april 2026
Antwoord van Subcold
Dear Valerie,
Thank you for your lovely review! We’re so pleased to hear your order arrived on time, was well packaged, and matched your expectations perfectly.
It’s great to know the whole experience felt easy, efficient, and stress-free — exactly what we aim for 😊❄️
Best Wishes,
Subcold Team
Love Subcold and this is the 3rd fridge…
Love Subcold and this is the 3rd fridge I have, unfortunately it’s very clunky and noisy when compressor starts and stops so not liking it
1 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for your continued support and for choosing Subcold for a third time — we really do appreciate your loyalty. 😊
We’re sorry to hear that this fridge hasn’t quite lived up to your expectations due to the noise from the compressor starting and stopping. We understand how frustrating that can be; some compressor noise can be normal during operation, especially during start-up. Ensure the fridge is level and add footpads if the sound is reverberating
Best Wishes,
Subcold Team
Perfect for transporting medicines.
Arrived in good time and as expected. It’s only 4 litre so not big but, good for what we needed. I used it for keeping medicine cold whilst travelling and keeping it cold in hotel rooms with no refrigerator. It has mains plug & USB so can be run in the car or from a power bank which we purchased that kept it running for 24hrs while we were out for the day.
28 april 2026
Antwoord van Subcold
Dear Denese,
Thank you for taking the time to share your experience! We’re delighted to hear the fridge arrived promptly and worked perfectly for your needs whilst travelling.
It’s great to know the compact size, along with the mains and USB power options, made it convenient for keeping your medicine safely chilled both on the move and in hotel rooms. The added flexibility of using a power bank really does make it ideal for travel ❄️🚗
We really appreciate your support and hope the fridge continues to serve you well on future trips.
Best Wishes,
Subcold Team
Excellent fast service
Excellent fast service, goods appear well made and nicely presented.
28 april 2026
Antwoord van Subcold
Dear Kevin,
Thank you for your wonderful 5* review! We’re delighted to hear you were pleased with the fast service and that the goods arrived well made and nicely presented.
We really appreciate your feedback and hope you continue enjoying your purchase ❄️😊
Best Wishes,
Subcold Team
I recently purchased a tall beer fridge…
I recently purchased a tall beer fridge from Subcold, and I couldn’t be happier with both the product and the service. The fridge itself is excellent—well-built, spacious, and keeps everything perfectly chilled. It looks great too, with a sleek design that fits nicely into my space.
What really stood out was the overall experience. Ordering was straightforward, delivery was prompt, and everything arrived in perfect condition. It’s clear that Subcold pays attention to quality, both in their products and customer service.
If you’re looking for a reliable and stylish beer fridge, I’d definitely recommend Subcold. Great value for money and a hassle-free experience from start to finish.
1 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Holly,
Thank you so much for your wonderful review. We’re delighted to hear that you’re enjoying your tall beer fridge and that it’s keeping everything perfectly chilled ❄️🍺. It’s great to know the design fits nicely into your space too—both performance and appearance are equally important to us.
We’re especially pleased that your experience from ordering through to delivery was smooth and hassle-free. Providing reliable products alongside attentive service is something we take great pride in, so your feedback truly means a lot.
Thank you again for your recommendation and for choosing Subcold. We hope your fridge continues to serve you well for many chilled moments ahead.
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Ian,
Thank you for your 5* feedback! We’re really pleased to hear that your order arrived quickly and that the delivery met your expectations.
We always aim to provide a smooth and efficient experience from start to finish, so it’s great to know this stood out for you.
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Anna,
Thank you for your kind words! We’re thrilled to hear that you’re happy with the service, delivery, and your product.
It’s always great to know everything came together for a smooth and satisfying experience—exactly what we aim for.
We really appreciate your support and hope you continue to enjoy your Subcold product
Best Wishes,
Subcold Team
Great drinks fridge
Great fridge, well made. Quiet. 85l ideal size for a drinks fridge. Delivery was excellent, driver even brought the package into the required room. Easy to unpack.
25 april 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Jane,
Thank you for your fantastic review! We’re so pleased to hear that you’re happy with your drinks fridge and that the 85L capacity is just the right fit for your needs.
It’s great to know you found it well-made and quiet—exactly what you want from a drinks fridge that keeps everything perfectly chilled ❄️🥤. We’re also glad the delivery experience stood out and that the driver assisted by placing it in your chosen room.
We really appreciate your feedback and hope you continue to enjoy your fridge for many refreshing moments ahead.
Best Wishes,
Subcold Team
Delivery as expected
Delivery as expected .
The fridge looks nice & is very quiet for the bedroom .
13 april 2026
Antwoord van Subcold
Dear Mrs Fraser,
Thank you for your lovely feedback. We’re so pleased to hear that the fridge met your delivery expectations and that you’re enjoying its sleek design.
It’s especially great to know that it’s running nice and quietly in your bedroom—just as it should for a comfortable environment ❄️
We really appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Excellent product does what is says it does
Ordered as another manufacturer said I could reverse the door and returned it
Ordered one day delivered the next very good packaging
Easy to reverse door the fridge worked to temperature would recommend it to anyone
28 april 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for your fantastic review and for taking the time to share your experience. We’re really pleased to hear that the fridge is performing exactly as expected and that you found the door reversal straightforward to carry out.
It’s also great to know that your order arrived quickly and well packaged—exactly the kind of service we aim to provide. Your recommendation means a lot to us, and we’re glad we could offer a product that met your needs after your previous experience.
Best Wishes,
Subcold Team
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