Ordered a SubCold small fridge 85L for a home bar after 2 returned orders for a COMFEE home bar fridge from Amazon, which both turned up severely damaged. SubCold was delivered quickly and on the... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very helpful customer service (CS) - the first fridge was faulty but CS immediately arranged for a replacement. DPD unfortunately let them down on the arranged pick up time but this was quickly resolv... Toon meer
Absolutely love them which is why I purchased two. They hold so much, are brilliant to keep cold in the car then swap to our caravan. They are so lovely looking, I have two Hexagon matching ones, they... Toon meer
Bedrijf heeft geantwoord
I needed a small refrigerator with very specific size restrictions to go into a boat. It was to replace one that has been working without issue for over 20 years, so I hadn't really thought about... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺
Contactgegevens
Unit 2, 28 Firth Road, EH54 5DJ, Livingston, Verenigd Koninkrijk
- 01506 440 557
- sales@subcold.com
- subcold.com
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Arrived on time
Arrived on time . It looks great and the drinks are the perfect temperature.
8 mei 2026
Antwoord van Subcold
Dear Customer,
Thank you for your lovely feedback.
We’re delighted to hear that your order arrived on time, that you’re pleased with how it looks, and that your drinks are being kept at the perfect temperature.
Thank you again for choosing Subcold. We truly appreciate your support and hope you continue to enjoy your fridge.
Kind Regards,
Subcold CS Team
Antwoord van Subcold
Dear Paul,
We’re very sorry to hear that you are still waiting for your delivery and that your experience has been disappointing.
We completely understand how frustrating delays can be, and we sincerely apologise for the inconvenience caused. Please rest assured that we take this feedback seriously and would like the opportunity to investigate this for you as quickly as possible.
If you haven’t already contacted our support team, please send us your order details so we can look into the status of your delivery and provide an update.
Kind Regards,
Subcold CS Team
Great fridge, great service
Fridge delivered on time. It had taken a slight knock in transit. Just cosmetic, and pretty hidden. Contacted Subcold who came back to me with the perfect solution straight away. Great service. And fridge works great
8 mei 2026
Antwoord van Subcold
Dear Steve,
Thank you for your 5* review. We’re really pleased to hear your fridge arrived on time and is working great.
We’re sorry it had taken a slight knock in transit, but we’re glad our team could respond quickly and provide a solution you were happy with. It’s great to know the cosmetic mark was minor and pretty hidden too.
We really appreciate your kind words about the service and hope you enjoy your Subcold fridge for a long time to come. ❄️
Best Wishes,
Subcold Team
Seems a very good unit
Seems a very good unit. I had to change the door around which wasn’t too hard to do but the cover for the holes the side the door came off doesn’t sit flush on that side. Otherwise working well and my beers and wine kept lovely and cold now.
Please note champagne and Prosecco bottles don’t fit on the wine rack on the top as the door doesn’t close but they fit on the flat rack and further down ok.
8 mei 2026
Antwoord van Subcold
Dear Gaz,
Thank you for your review. We’re really pleased to hear the unit is working well and keeping your beers and wine lovely and cold ❄️
We appreciate you sharing your experience with changing the door around, and we’re sorry to hear the hole cover isn’t sitting quite flush on that side. Your feedback is really helpful, and we’ll certainly take this on board.
Best Wishes,
Subcold Team
Ordered 4 mini silent fridges for our…
Ordered 4 mini silent fridges for our Guesthouse. The order was shipped and delivered quickly.
The fridges themselves are nice, however they are fan cooled fridges, so the word silent is doing a lot of heavy lifting. They are at best, quiet at the warmest temperature. Turn the fridge to the coolest setting and the volume does increase quite considerably.
Nice, but not silent.
5 februari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for your review and for choosing Subcold for your Guesthouse.
We’re glad to hear the order arrived quickly and that you’re happy with the fridges. We’re sorry the noise level wasn’t quite as expected, especially on the coolest setting. Your feedback is appreciated
Best Wishes,
Subcold Team
Fridge looks great and works well.
Fridge looks great and works well.
14 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for your 5* review. We’re really pleased to hear you’re happy with how the fridge looks and that it’s working well for you.
Best Wishes,
Subcold Team
Great beer wine fridge this is the 2nd…
Great beer wine fridge this is the 2nd one we have bought, quick delivery by dpd, well packaged and works well thanks
18 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear David,
Thank you so much for your 5* review! We’re really pleased to hear you’re happy with your beer and wine fridge, and it’s fantastic to know this is your second purchase from us.
It’s great that everything arrived quickly, was well packaged, and is working well for you. We really appreciate your continued support and hope you enjoy plenty of perfectly chilled drinks 🍻
Best Wishes,
Subcold Team
The cooler looks good and works well…
The cooler looks good and works well except the little buzzing noise (not the working sound) from time to time. Also should have some rubber pads or wheels on the base.
The door are not reversible.
12 mei 2026
Antwoord van Subcold
Dear Customer,
Thank you for your feedback. We’re glad to hear you’re happy with the look and performance of the cooler ❄️ We appreciate your comments regarding the occasional buzzing noise, and product design. Your feedback is valuable to the product team!
Best Wishes,
Subcold Team
Was there a product?
I ordered, I even gave additional instructions for delivery. I was not contacted by any courier or customer service and the order was cancelled by the seller. How about an explanation?
12 mei 2026
Antwoord van Subcold
Hi Steve,
As made clear in the email communications with you, the carrier was unfortunately unable to locate the delivery address provided. Due to this, the shipment could not be completed and the order was returned to us by the carrier.
As the carrier could not successfully locate or access the delivery address, the order was automatically cancelled and fully refunded
We apologise for any frustration caused by this situation!
Kind Regards,
Subcold CS Team
Beer Cooler
Purchased as a gift for our son who's moving to his own home. It was ordered on Sunday, and delivered on Tuesday.
It arrived very well packed.
Once unpacked, it was briefly plugged in to test. It looks very smart - very pleased with the purchase.
11 mei 2026
Antwoord van Subcold
Dear Terri,
Thank you very much for your lovely review.
We’re delighted to hear the Beer Cooler arrived quickly, well packaged, and that you’re pleased with both the appearance and overall quality. It sounds like a wonderful gift for your son as he moves into his new home.
We truly appreciate you taking the time to share your experience and hope the cooler serves him well for many years to come.
Kind Regards,
Subcold CS Team
Antwoord van Subcold
Dear Customer,
Thank you for your great feedback.
We’re very pleased to hear you’re happy with the fridge and that the delivery process was efficient. Your support is greatly appreciated.
Kind Regards,
Subcold CS Team
Wine cooler excellent but not the one…
Wine cooler excellent but not the one shown on their website
8 mei 2026
Antwoord van Subcold
Dear Customer,
Thank you for your feedback. We’re pleased to hear you’re happy with the wine cooler 🍷❄️ We’re sorry the model received did not fully match the website images and appreciate you bringing this to our attention.
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear you found the service very quick and efficient. We really appreciate your support!
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear your order arrived promptly and that you’re pleased with how the product looks 😊
Best Wishes,
Subcold Team
Great service and good product
Great service and good product. Had a small fridge from them that lasted years. This looks just as sturdy. Good communication.
12 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for your great feedback. We’re so pleased to hear you’re happy with both the service and the product. It’s especially lovely to know your previous fridge lasted for years and that your new one feels just as sturdy. We also appreciate your comments about the communication throughout 😊
Best Wishes,
Subcold Team
Easy to order really quick delivery and…
Easy to order really quick delivery and great quality.
30 april 2026
Antwoord van Subcold
Dear Carol,
Thank you for your lovely review! We’re delighted to hear you found the ordering process easy, the delivery quick, and the quality great.
We really appreciate your support and hope you continue enjoying your Subcold product! ❄️
Best Wishes,
Subcold Team
Good product for the money perfect size…
Good product for the money perfect size delivered on time recommend!
5 mei 2026
Antwoord van Subcold
Dear Customer,
Thank you for your great review! We’re delighted to hear you’re happy with the product and found it to be perfect size and good value for money.
It’s also wonderful to know everything arrived on time and that you’d recommend us — we really appreciate your support!
Best Wishes,
Subcold Team
Great little Pinter Fridge 🍻
Quick free delivery 🚚, subcold outstanding beer 🍺 fridge! Quiet 🤫 and fits my Pinter home brew perfectly with room for cans
29 april 2026
Antwoord van Subcold
Dear Alan,
Thank you for the fantastic review! 🍻 We’re so pleased to hear your Subcold beer fridge is the perfect fit for your Pinter home brew setup, with extra space for cans too 😎❄️
It’s great to know the quick delivery and quiet performance stood out as well. Enjoy perfectly chilled drinks all summer long!
Best Wishes,
Subcold Team
Very pleased with the wine cooler from…
Very pleased with the wine cooler from Subcold. Works much better than the Morphy Richards one it replaced. Quieter and gets to a lower temperature.
29 april 2026
Antwoord van Subcold
Dear David,
Thank you for taking the time to leave such a great review! We’re so pleased to hear you’re very happy with your new Subcold wine cooler 🍷❄️
It’s fantastic to know it’s performing better than your previous model, especially with the quieter operation and lower temperatures. That’s exactly the experience we aim to provide.
We really appreciate your support and hope you continue enjoying perfectly chilled wines for years to come!
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Christine,
Thank you for your review! We’re pleased to hear your order was delivered on time and arrived well packaged.
We really appreciate your support and hope you enjoy your Subcold product! ❄️
Best Wishes,
Subcold Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.