Ordered a SubCold small fridge 85L for a home bar after 2 returned orders for a COMFEE home bar fridge from Amazon, which both turned up severely damaged. SubCold was delivered quickly and on the... Toon meer
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Lees wat reviewers zeggen
Very helpful customer service (CS) - the first fridge was faulty but CS immediately arranged for a replacement. DPD unfortunately let them down on the arranged pick up time but this was quickly resolv... Toon meer
Absolutely love them which is why I purchased two. They hold so much, are brilliant to keep cold in the car then swap to our caravan. They are so lovely looking, I have two Hexagon matching ones, they... Toon meer
Bedrijf heeft geantwoord
I needed a small refrigerator with very specific size restrictions to go into a boat. It was to replace one that has been working without issue for over 20 years, so I hadn't really thought about... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺
Contactgegevens
Unit 2, 28 Firth Road, EH54 5DJ, Livingston, Verenigd Koninkrijk
- 01506 440 557
- sales@subcold.com
- subcold.com
4,6
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Next day delivery for my Super50 beer…
Next day delivery for my Super50 beer fridge. A quality product. The only improvement would be to make the metal shelves stronger as they sag under the weight of beer cans. Overall very pleased.
28 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Keith,
Thank you for your 5* review. We’re really pleased to hear your Super50 beer fridge arrived quickly and that you’re happy with the quality overall 🍻
We also appreciate your feedback regarding the metal shelves. It’s helpful to hear how the fridge performs when fully stocked, and we’ll certainly take your comments on board as we continue to look at ways to improve our products.
Thanks again for choosing Subcold, and we hope you enjoy plenty of perfectly chilled drinks.
Best Wishes,
Subcold Team
Very happy
Customer service that is courteous and professional is always top of the charts for me, coupled, of course, with an excellent product, and this new mini fridge is indeed excellent.
28 mei 2026
Antwoord van Subcold
Dear George,
Thank you so much for your review. We’re delighted to hear that you were happy with both our customer service and your new mini fridge.
It’s great to know our team came across as courteous and professional, and even better that the product itself is living up to expectations. We really appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Great wee fridge
Great wee fridge. Just what I needed for my Tibico kefir drinks so my food fridge isn't blocked up. I can order in dozen packs now. Very pleased with delivery time and process.
25 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Jacqueline,
Thank you for your lovely review. We’re so pleased to hear the wee fridge is just what you needed for your Tibico kefir drinks, and that it’s helping free up space in your main fridge.
It’s great to know you’re happy with the delivery time and process too. We really appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Log cabin beverage fridge
The quality and stylish look and with very speedy delivery and communication all the way from order to delivery was excellent will definitely be looking at maybe another order in the future thanks
28 mei 2026
Antwoord van Subcold
Dear Peter,
Thank you for your fantastic review. We’re delighted to hear you’re so pleased with the quality and stylish look of your beverage fridge for the log cabin.
It’s also great to know the delivery was speedy and that you felt well updated throughout the process. We really appreciate your kind words and would be very happy to welcome you back again in the future.
Best Wishes,
Subcold Team
Fabulous drinks fridge.
Excellent service. Super product all that we expected and more.Would use again.Great careful delivery.
28 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for your fabulous review. We’re delighted to hear you’re happy with the drinks fridge, service and careful delivery. It’s great to know the product met your expectations and more.
Best Wishes,
Subcold Team
In theory its a simple process
In theory its a simple process, we order we pay and receive the goods, so many companies just don't get this. Sub Cold did, excellent service excellent product, what more can I say................well done!
29 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear John,
Thank you for your brilliant review. We’re so pleased to hear everything was simple and smooth from ordering to delivery, and that you’re happy with both the service and product.
Best Wishes,
Subcold Team
Subcold Super35 LED Beer Fridge
Excellent small/Beer fridge product (Subcold Super35 LED Beer Fridge), customer services and speed of delivery (less than 24h). Item very well packaged too. Overall good pricing
29 mei 2026
Antwoord van Subcold
Dear Customer,
Thank you for your excellent review. We’re delighted to hear you’re happy with your Subcold Super35 LED Beer Fridge, along with our customer service, speedy delivery and packaging. We really appreciate your feedback.
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear James,
Thank you for your review. We’re pleased to hear you were happy with our very fast service.
Best Wishes,
Subcold Team
The Subcold Super35 LED fridge is…
The Subcold Super35 LED fridge is perfect size. It's very quiet in my smallish mancave which is great. It's been running for 3 days now. I had it on 3 initially but two thermometers hanging in the middle of the fridge would not see lower temps than 11 degrees C the first day but it was hot outside and hot in my room. It's now running on max setting (5) and would not see an inside air temp yesterday roughly central in the fridge of 7.6 degrees C. I like my beer colder than that so I'm disappointed it's running on max and can't really get cold enough. Now if I move my thermometers right back away from the door and very close to the back wall above the internal step they do both drop to 3C. But I can't stack all my beers in that one place! I didn't think I'd have to run a fridge on full and still not get desired temps. I like my beer very cold. So yep, disappointed with my purchase.
1 juni 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Carl,
Thank you for your feedback. We’re glad to hear the Super35 LED is a great size and quiet in your mancave.
We’re sorry it hasn’t met your expectations for very cold beers. As described, the lowest temperature for this model is around 3°C, and it’s normal for readings to vary depending on thermometer position, room temperature and fridge loading. For lower temperatures, our APEX Series may be a better option as it is designed to get colder ❄️
Best Wishes,
Subcold Team
Very happy with the fridge
Very happy with the fridge. It arrived on time, works perfectly, and meets all my expectations. Highly satisfied with the purchase.
1 juni 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for your 5* review. We’re so pleased to hear your fridge arrived on time, works perfectly, and has met all your expectations. We really appreciate your feedback.
Best Wishes,
Subcold Team
great experience so far
great experience so far. great website, delivery and product
22 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Craig,
Thank you for your lovely review. We’re delighted to hear you’ve had a great experience so far with our website, delivery and product.
Best Wishes,
Subcold Team
Fridge doesn’t work
Fridge doesn’t work, have tried to contact 3 times with no reply. Waste of money
28 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
We’re sorry to hear that your fridge isn’t working and that you’ve struggled to get a reply from us. We understand how frustrating this must be, especially when you’ve tried to contact us and haven't received a response yet.
It has been a bank holiday weekend, and due to the recent heatwave, our service team has been working hard to respond to a higher-than-usual volume of enquiries. That said, we’re sorry for the delay and would like to look into this for you.
Please could you email us with your order number and contact details so our team can locate your purchase and assist you further?
Best Wishes,
Subcold Team
Fast delivery consistent updates…
Fast delivery consistent updates communication great and great product
21 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Bex,
Thank you so much for your lovely review! We’re really pleased to hear your delivery was fast, the updates were consistent, and communication was clear throughout. It’s also great to know you’re happy with the product.
We truly appreciate your support and hope you enjoy your Subcold purchase! ❄️
Best Wishes, Subcold Team
Exceeds my expectstions
The first Viva 20 wine cooler I received was damaged in transit and I reported this to customer services. They supplied a replacement which is superb. It is quiet, chills very quickly and actually exceeds my expectations after what had been a disappointing start.
Firms relying on couriers will always be slight hostages of fortune as my first cooler came in a box that had been badly mishandled. The way the problem was dealt with and the quality of the replacement product deserves a 5 star review.
22 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear customer,
Thank you for your kind review. We’re very sorry again that your first Viva 20 arrived damaged, but we’re delighted to hear the replacement has exceeded your expectations and that you’re pleased with both the performance and the service you received 🍷❄️
We also wanted to mention that the original review is still showing as active, so if you wouldn’t mind updating it to reflect your final experience, we’d really appreciate it.
Best Wishes,
Subcold Team
Very happy with product
11 mei 2026
Antwoord van Subcold
Dear Customer,
Thank you very much for your kind feedback. We’re delighted to hear that you’re very happy with the product.
Kind Regards,
Subcold CS Team
Stunning
Stunning
Lovely people did lots to make me feel prioritised.
Customer happy and me too. Now I want my own little fridge because they look so good.
Thanks SubCold!
22 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Joel,
Thank you so much for your wonderful feedback. We’re absolutely delighted to hear how happy you are with both the product and the service you received.
It’s fantastic to know that our team helped you feel prioritised and well looked after — that’s exactly the experience we aim to provide for every customer. We also love hearing that the fridge has caught your eye enough to want one for yourself!
Thank you again for choosing Subcold and for taking the time to share such kind words. It truly means a lot to the whole team.
Kind Regards,
Subcold CS Team
Delighted with it
Delighted with it. Delivered on time. Carried by drivers to were i requested. Quick and easy install and works great
11 mei 2026
Antwoord van Subcold
Dear Sean,
Thank you for your fantastic feedback. We’re delighted to hear that you’re so pleased with your purchase.
It’s great to know the delivery arrived on time, that our drivers were helpful in placing it where requested, and that the installation was quick and easy. We’re especially pleased to hear everything is working perfectly for you.
Thank you again for choosing Subcold — your support is truly appreciated.
Kind Regards,
Subcold CS Team
Subcold Super 115 LED Beer fridge
From making my order to the delivery of my beer fridge, the process was easy and efficient. I was kept informed of the progress at regular intervals and also had a courtesy call 1 hour prior to delivery. Would definitely recommend!
11 mei 2026
Antwoord van Subcold
Dear Barbara,
Thank you for taking the time to share your feedback on the Subcold Super 115 LED Beer Fridge.
We’re delighted to hear that you found the ordering and delivery process easy and efficient from start to finish. Keeping our customers informed throughout the journey is very important to us, so it’s wonderful to know the regular updates and courtesy call before delivery were appreciated.
Thank you once again for your recommendation and for choosing Subcold. We hope you continue to enjoy your beer fridge for years to come.
Kind Regards,
Subcold CS Team
Fantastic experience
Fantastic experience. I bought x2 refurbished fridges from the company. They had barely noticeable damage to them. Very impressed and very quick delivery. Thank you.
16 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Rebecca,
Thank you very much for your wonderful feedback.
We’re delighted to hear that you had such a fantastic experience with your purchase of the refurbished fridges. It’s great to know you were impressed with the condition of the units and that any cosmetic marks were barely noticeable. We take great care in preparing our refurbished products to ensure they offer excellent value and quality.
We’re also pleased that the delivery was quick and efficient for you.
Thank you again for choosing Subcold and for your kind words — they are greatly appreciated by the whole team.
Kind Regards,
Subcold CS Team
Very quiet mini fridge freezer
Mini fridge freezer arrived on time.Very quiet to run which was an important requirement. Very satisfied.
16 mei 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Pat,
Thank you for taking the time to share your 5* feedback.
We’re delighted to hear that your mini fridge freezer arrived on time and that you’re very satisfied with it. It’s especially great to know that the quiet operation met your requirements, as we understand how important this feature can be.
Thank you again for choosing Subcold. We truly appreciate your support and hope you continue to enjoy your appliance.
Kind Regards,
Subcold CS Team
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