SuburbanRVparts/FurrionRVparts Reviews 770

I haven’t received my product and can’t get a response back. No tracking number, can’t talk to nobody. Keep getting emails to rate product so I’m finally going to rate it 0. Could be great product but I don’t have it. Will never order from this company again. 40.00 down the drain

Wrong part but correct part number

Arrived quickly and parts where the right ones.

I have been trying to get this part from my dealer for over 6 months (under warranty). After many excuses, they now said it was on backorder. Found the exact part by looking at parts diagram and part number on the knob and found it on your site in a few minutes. Received in a few days. Great experience!

I will reevaluate this company after my part comes to me and is correct.

I had a little trouble on my part trying to place my order. They were very helpful and answered all my questions quickly and had patience with me. Very nice customer service and the part was exactly as described. Thank you for excellent service and products.

Yeah it's me again after finally getting an email telling me that the part had been returned because the site that I had put down is my address was vacant. I find that hard to believe they told me it had been returned to the facility and after I gave him a PO box to send it to it actually arrived the very next day. Customer service is terrible. Absolutely terrible. They don't reply to your emails, text messages from the number that they give and then lie to me and tell me that I received a tracking number and maybe it went to my spam inbox. Neither did I receive it in spam regular email or on the website that I had to sign up with in order to see and look at my order. I hate that this is the only company that will carry a part for me that I can get and with all of the other complaints about paying extra the $3.99 for 3-day shipping and then they still didn't receive it or a tracking number. What's going on with our world? Why do we accept this and shame on you as a company you stink and I hope I never have to use you again

I found exactly what I needed with minimal effort, ordered without any issues, and received my items promptly. Will absolutely be a repeat customer.

You had what I needed, the order was correct, and shipping was prompt.

This was a very hard part to find and yet we found it. Ordered and delivered in 5 days. All good

4 weeks wait for a furnace cabinet is horrible. I paid up front with the expectation of getting the part in a timely manner
I'm at a loss just waiting and waiting.

simple to order and the items arrived on schedule

Good morning everyone
Happy Sunday enjoy your holiday

Customer service was great..
Didn’t have the part I needed so they issued me a refund promptly!

Part was as-expected and priced affordably.

Can’t track package without an account and it’s still not here

Got the right part. But paid for overnight and got it 4 days later.

Fast service and a reasonable price.

Prompt service, Great ability to adjust on the fly, a website that you can clearly navigate, parts of a better quality than the origional so far knocking it out of the park.

No communication