I've worked continuously with Sugo Music Group since 2018. Throughout the last 8 years, they have been great to work with. They have been fair, straightforward, and easy to communicate with. Their... Toon meer
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I’ve been using Sugo for several years. Their customer service is top-notch and fast! They helped me distribute multiple projects, and I stayed with them because they’ve been way more convenient than... Toon meer
Horrible agreements. Sugo Music Group takes advantage of independent artists, locking you into unfair terms while offering nothing of real value in return. Apperantly they’re suppose to promote you bu... Toon meer
Bedrijf heeft geantwoord
SUGO Music has been around for almost half a century and I have been working with them on distribution and publishing for over 40 years! Any success I have had with the distribution of my recordings h... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Sugo Music Group is a global music distribution and publishing company serving recording artists, record labels, songwriters, publishers, and music rights holders worldwide. Founded in 1983, Sugo Music Group provides digital music distribution, publishing administration, royalty collection, synchronization licensing, rights management, and related music-industry services.
Contactgegevens
80 Cabrillo Hwy, Suite Q429, 94019, Half Moon Bay, Verenigde Staten
- manager@sugomusic.com
- sugomusic.com
4,0
Goed
37 reviews
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My name is Robert Lee Chaffee
My name is Robert Lee Chaffee.
I’ve been signed to Sugo music group since 2013. I am a singer songwriter. I’ve been extremely happy with all the wonderful things they’ve done for me. I get my royalty checks on time every three months with a description of where people around the world are enjoying my music. They handle my distribution around the world, but they also take care of licensing and publishing. I find the staff at Sugo very professional and fourth right. Their advice to me, helping me navigate this very competitive industry, has always been right on the money. I find their customer service and professionalism, exceeds my expectations and the industry standards.
I’m baffled that people have been leaving negative reviews about Sugo music group. My impression of the people that are leaving these disgruntled reviews is, that they wanna be recording artists but they aren’t meeting industry standards for professional recording. Perhaps Sugo caught them stealing from real artists.
I am very GRATEFUL and feel Blessed to be a recording artist/singer songwriter in the Sugo Music Group.
BTW, I haven’t seen any negative reviews from my colleagues and peers that also have songs with Sugo. A-listers like Willie Nelson.
Sincerely, Robert Lee Chaffee.
PS, Fight against the enemy of Love and Truth and change our world for the better!
5 juli 2025
Review zonder uitnodiging
They closed my account for no reason
They closed my account for no reason, and over 1500$ was in my account, and now my money is gone from them, and they don't give me my money
They closed my account when earning time was so close
24 juni 2025
Review zonder uitnodiging
Antwoord van Sugo Music Group
We acknowledge the frustration and disappointment that can come from unexpected content removals. During 2025, DSPs have continued to enhance their compliance systems—placing greater emphasis on validating rights, enforcing copyright regulations, removing products using unlicensed beats and samples, and combating artificial streaming.
These actions are not initiated by our company, but reflects enforcement decisions made by global digital service providers. At Sugo, we represent all styles and genres, and as an artist-focused distributor, we strive to support our rights holders and act in their best interest.
Like all distributors, we must follow evolving platform and legal standards to protect the rights of all parties. While DSPs may occasionally misidentify ownership, we understand that some artists may explore other distribution options as a result.
Our records show that your February 2024 agreement was terminated in May 2025. Your final royalty statement and payment are scheduled for the Q3/2025 royalty cycle, in line with our regular reporting schedule.
Thank you for your understanding as the industry continues to evolve. We remain committed to fairness and compliance for all music rights holders.
This is a scam I wasted a lot of time…
This is a scam I wasted a lot of time on. I distributed 23 releases with them, they blocked the artwork of ab024 which is Deepest Top, (I actually updated the coverart adding fonts to it)... Now they deleted my entire catalogue! I never heard from them, I have 1.36$ on my last report... Beware, this is a fraud
12 juni 2025
Review zonder uitnodiging
Antwoord van Sugo Music Group
We recognize how challenging the current distribution landscape can be for artists. At Sugo Music Group, we’ve genuinely enjoyed your work—particularly your electronic, downtempo, industrial, and ambient compositions. Many of your tracks have played regularly throughout our office sound system. And yes, regarding "Deepest Top," we've especially appreciated its multi-layered ambient textures and rhythmic depth.
Over the past year, digital service providers have significantly tightened their compliance and editorial policies—particularly around rights validation, unlicensed beats and samples, and other editorial preferences. These actions were not initiated by our company but reflect enforcement decisions made by global DSPs. While DSPs may occasionally misattribute rights ownership, we understand that some artists may choose to explore alternative distribution options as a result.
Our records indicate that your agreement was formally terminated in May 2025. If applicable, your final royalty statement and payment are scheduled for the Q3/2025 royalty cycle, in accordance with our standard reporting schedule.
We remain committed to fairness, transparency, and industry compliance, and we appreciate your understanding as the digital landscape continues to evolve.
Total scam
Total scam, they remove your albums and block you and take all money to theirselfs, and the removal reason is that they dont like your music
Edit: I see their reply, and no thats not true. anyway I see you guys buys "5 star comments" for your pathetic Trustpilot rating score. That shows how honest company that you are
9 mei 2025
Review zonder uitnodiging
Antwoord van Sugo Music Group
Thank you for sharing your feedback. We completely understand how disappointing and frustrating it can be to have your music taken down from digital platforms. In recent months, DSPs have significantly increased their compliance requirements—particularly in areas related to music rights management, global copyright enforcement, and the prevention of artificial streaming.
This was not a decision made by our company, but rather the result of editorial preferences set by global digital service providers. At Sugo, we proudly represent all styles and genres of music. As an artist-centric company, we are committed to supporting our rights holders and always strive to act in their best interest.
Like all music distributors, we are required to follow these evolving standards and ensure that all content meets the legal and platform-specific guidelines needed to protect your rights and those of other creators. DSPs occasionally err in their assessment of rights ownership, and we understand that artists may choose to explore alternative distribution options when this occurs.
We also see that your contract was formally terminated in May 2025, and your final royalty statement and payment are scheduled to be remitted during the upcoming Q3 royalty cycle, in accordance with our regular reporting schedule.
We appreciate your understanding as the industry continues to shift, and we remain focused on ensuring compliance and fairness for all music rights holders.
Do not trust them
Been with them for about a year, had 3 albums, 1 EP and a few other songs with them. But a few weeks ago they removed all my music and never paid me without any excuse, best they could say is "industry changes". Do not trust them.
27 mei 2025
Review zonder uitnodiging
Antwoord van Sugo Music Group
We understand how frustrating and disappointing it can be to see your music removed from digital platforms. Over the past year, DSPs have tightened their compliance policies—particularly in areas involving music rights verification, global copyright enforcement, and the detection of artificial streaming.
This action was not initiated by our company, but rather stems from editorial policies and enforcement measures implemented by global digital service providers. At Sugo, we support a wide range of musical styles and genres. As an artist-focused distributor, we are dedicated to serving our rights holders and consistently aim to act in their best interest.
As with all distributors, we must comply with these evolving standards and ensure that all content adheres to platform-specific and legal requirements—safeguarding the rights of all parties involved. While DSPs may occasionally misidentify ownership details, we recognize that artists may seek other distribution paths when this happens.
Our records indicate that your distribution agreement dated April 2024 was terminated in May 2025. Your final royalty statement and payment are scheduled for release in the upcoming Q3/2025 royalty cycle, per our standard reporting process.
Thank you for your understanding as the industry continues to evolve. We remain committed to maintaining integrity and fairness for all music rights holders.
Taken down 15 songs without any notice
Taken down 15 songs without any notice
14 mei 2025
Review zonder uitnodiging
Antwoord van Sugo Music Group
We recognize that having your music removed from digital platforms can be both frustrating and disheartening. Over the past year, DSPs have tightened their compliance policies—particularly in areas involving music rights verification, global copyright enforcement, and the detection of artificial streaming.
This action was not initiated by our company, but rather stems from editorial policies and enforcement measures implemented by global digital service providers. At Sugo, we support a wide range of musical styles and genres. As an artist-focused distributor, we are dedicated to serving our rights holders and consistently aim to act in their best interest.
As with all distributors, we must comply with these evolving standards and ensure that all content adheres to platform-specific and legal requirements—safeguarding the rights of all parties involved. While DSPs may occasionally misidentify ownership details, we recognize that artists may seek other distribution paths when this happens.
Our records indicate that your distribution agreement dated April 2024 was terminated in May 2025. Your final royalty statement and payment are scheduled for release in the upcoming Q3/2025 royalty cycle, per our standard reporting process.
Thank you for your understanding as the industry continues to evolve. We remain committed to maintaining integrity and fairness for all music rights holders.
no answer policy
I have been with them for about four years, and I had around forty songs online. Then, I found out that all of my releases were taken down without notifying me. After I contacted support, they came up with some lies about changes in the music industry, and then support turned to its "no answer policy" again. They have never paid me a single cent in royalties. For example, one of my songs was put under a YouTube video; when I click on 'more' under the song, it shows El Grande Music Publishing (which is Sugo) and BMI. The video has over ten thousand streams, and my balance in my Sugo Music account has never gone over eight dollars in all these years, so it is obvious that there is something wrong. To keep it short: there is nothing you can do. They keep your money, they take down your whole catalog, and they don't answer support. They don't care about you, and the CEO, Daniel L., doesn't even use his own service for his music. He uses The Orchard instead. Think about it."
8 mei 2025
Review zonder uitnodiging
Antwoord van Sugo Music Group
We understand how discouraging it can be to have your music removed from digital platforms, especially given the time and energy involved in preparing a release. Over the past year, digital service providers have expanded and enforced stricter compliance and editorial policies—particularly in areas such as rights validation, copyright enforcement, and the monitoring of artificial streaming activity.
This decision was not made by our company, but rather reflects the enforcement actions and editorial discretion of global DSPs. At Sugo, we proudly support all musical styles and genres. As an artist-centric distributor, our priority is to serve our rights holders with transparency and care.
As with all distributors, we are required to adhere to evolving industry standards and platform requirements to protect the rights of all involved. While DSPs may occasionally misattribute rights ownership, we understand that some artists may consider alternative distribution avenues when this occurs.
Our records indicate that your agreement dated December 2022 was formally terminated in May 2025. Your final royalty statement and payment are scheduled for the Q3/2025 royalty cycle, in accordance with our standard reporting timeline.
We appreciate your understanding as the industry continues to change. Our commitment remains to fairness, accuracy, and compliance on behalf of all rights holders.
Disgusting Company
I honestly wouldn’t recommend Sugo Music Group. They advertise free distribution and publishing, but when you actually need them to do something, they don’t follow through. I asked them to take down my song, and they said they only do that at the end of the term. My song hasn’t even made any revenue yet, and I’ve done all the work—so why the hell are they acting like they own it? Feels like a scam, honestly.
Also, they push you to upgrade to an exclusive license just to get distribution, but they don’t promote you at all. I’ve seen other artists get promoted on Facebook, but not once did Sugo help me get any exposure. It’s pretty frustrating when you’re doing all the work, and they don’t deliver on their end.
To make it worse, they take 70/30 on royalties and 50/50 on publishing and UGC, while platforms like DistroKid and UnitedMasters give you 100% royalties. That’s a huge difference when you’re out here hustling to get your music out there.
And the cherry on top? The CEO doesn’t even use his own platform—he’s using The Orchard instead. That should tell you everything you need to know about how much they actually care about their artists.
There are much better platforms out there like DistroKid or UnitedMasters. They actually care about their artists, give you all your royalties, and deliver on their promises. Don’t waste your time with Sugo Music Group—you’re better off elsewhere.
17 april 2025
Review zonder uitnodiging
SCAM-RIPOFF SUGO avoide at all cost.
I uploaded 14 songs to SUGO on a None Exclusive agreement.
I waited three weeks for them to distribute my songs but nothing was done to distribute my music.
I wrote and asked them why my songs were not being distributed and they replied that i must sign an Exclusive contract.
I then wrote and asked them to remove my songs and delete my account, the responded claiming i was under an exclusive contract for two years, even though i never agreed to this.
They are a Rip Off, A Scam and i strongly recommend you give them a wide berth, DO NOT USE THAT SERVICE.
8 april 2025
Review zonder uitnodiging
Antwoord van Sugo Music Group
We’re sorry to hear about your experience and appreciate the opportunity to respond.
We understand how important timely distribution is to artists. In this case, your submitted songs were flagged during our quality control review due to concerns about AI-generated vocals and production elements. As global digital service providers continue to tighten their content policies, many have become increasingly cautious about distributing AI-generated music—often resulting in delays or rejections during onboarding. These are platform-level decisions and are beyond our control.
Regarding the agreement, our records show that you accepted the terms of a non-exclusive distribution agreement, which allows rights holders to release their music with any distributor or DSP. That said, we respect your decision to discontinue, and your account has since been closed, with no content distributed and no royalties accrued.
Sugo Music Group remains committed to transparency, artist support, and ethical distribution practices. We proudly work with artists across all genres and backgrounds, and we take all feedback seriously as part of our ongoing efforts to improve service and communication.
I registered my catalog many years ago…
I registered my catalog many years ago , and after, I gave another chance ,when they renewed their website . I never got a sync opp from them. I never got a cent from them . I have 155 cover songs and 45 originals. My music is listened Worldwide. Do not waste your time with them , go elswhere, where you are appreciated .
6 april 2025
Review zonder uitnodiging
Antwoord van Sugo Music Group
We recognize how challenging the current distribution landscape can be for artists. Over the past year, digital service providers have significantly tightened their compliance and editorial policies—particularly in areas such as rights validation, copyright enforcement, the usage of unlicensed beats and samples, the usage of AI in producing audio files, and the detection of artificial streaming. These actions were not initiated by our company but reflect enforcement decisions made by global DSPs.
While DSPs may occasionally misattribute rights ownership, we understand that some artists may choose to explore alternative distribution options as a result.
Although we do submit music for sync licensing opportunities, it’s important to note that this is a highly competitive space, and placements are not guaranteed.
As an artist-centric distributor and publisher, we remain committed to supporting music rights holders through transparency, fairness, and adherence to industry standards. We appreciate your understanding as the digital landscape continues to evolve and remain dedicated to upholding accuracy and compliance on behalf of all our partners.
Don't do it
I was looking for a publisher for my music I write a lot of songs and distribute a lot of it as well for multiple artist profiles. originally I was using Distrokid but I had an incident occur with them and lost everythingin my distrovault. I was also looking into the different revenue streams that artists can gain and wished to get all i could be owed as a artist. Sugo claimed to promote their artists help you get sync licensing and they act as your publisher giving you that extra Revenue stream. I was impressed when in the beginning it was someone from sugo music group called me on the phone well emails me first and then called me on the phone and had a long conversation with me telling me all about all the marvelous things they offer and could do and wanted to get to know me and what I do and see how they could help me.. I believed it. Well I started a label and I created another artist profile where I hired vocalists to cover my music for an award show where I'm a nominee in 4 categories. We created an album I went to Sugo to release this album well two weeks pass I start checking platforms and my music was everywhere but social media platforms the whole album was gone missing artist name didn't exist in any library. I emailed them and asked if there was a problem in the distribution side of things because it never hit social media. They claimed that Instagram tiktok Facebook Twitter had decided to decline my music with no reason. I contacted meta asking them about the situation.... They claimed they never received it. I contacted sugo told them what meta said they claimed meta lied. after being with Sugo for a year I got to wondering about my royalties. Now me personally distributors may offer the option for you to cash out once a month but I never do I do it once a year. With Distro in the beginning one artist profile with only 10 tracks I would cash out on average 30 to $40 a month according to my statistics there again I only cash out once a year. Sugo I decided to check I was ready to cash out I usually do this on the first of the year and i was shocked i owed $8. again that's with four artists profiles. Now I was under the impression that with a publisher I would make more than I would have prior with out one. That was not the case. I asked them about this I got no response at first I decided to email them every day and basically was told to read the exclusive contract I had signed. My impression is that one they're going to try to get your music out there as cheaply as possible even cut some corners like not distribute your album to all social media platforms where we do most of our marketing as artists. Now I asked how to gain a verified artist profile on Spotify for one of my profiles I was told they do not offer that by the grace of God I already had verified artist profiles due to my last distributor it sucks but I contacted Spotify myself and I was able to keep my verification thankfully. For another of my profiles I actually went through the back door and used a different distributor then contacted Spotify and then went to Sugo to load my music which I should not have had to do. As much money they have obviously made off of me and me receiving nothing you would think distribution would go smoothly and hit all platforms as promised you would think your artist profiles would be verified. You would think they would offer or actually follow through with their promise of artist promotions like where is the sync licensing it doesn't exist. And you would think as much money as they make off these artists including me that they would have way better customer service skills and would not lie I mean they called Meta Liars I mean meta the owners of Instagram and Facebook bruhhh. And out of all of that which is pretty bad the worst thing ever that happened with them is since they were acting as my publisher they had access to my library through my Pro BMI music I have literally nearly 200 tracks all together all profiles on BMI my Pro they all vanished except 14 I received no quarterly anything.
12 maart 2025
Review zonder uitnodiging
Antwoord van Sugo Music Group
We’re sorry to hear that you were not satisfied with your music distribution experience. We recognize how challenging the current distribution landscape can be for artists.
Over the past year, digital service providers have significantly tightened their compliance and editorial policies—particularly in areas such as rights validation, copyright enforcement, the use of unlicensed beats and samples—and especially the usage of AI-generated audio. These measures were not initiated by our company but reflect enforcement decisions made by global DSPs.
While DSPs may occasionally misattribute rights ownership, we understand that some artists may choose to explore alternative distribution options as a result.
In reference to sync licensing, Meta distribution, and promotions, we do submit music for sync licensing opportunities, and it’s important to note that this is a highly competitive area, and placements are not guaranteed. Additionally, some platforms—such as Meta’s social media services (e.g., Facebook and Instagram)—maintain editorial control over what music is accepted on their platforms, and may choose not to support certain content at their discretion.
As an artist-centric distributor and publisher, we remain committed to transparency, fairness, and compliance with evolving industry standards. We appreciate your understanding as DSPs continue to implement new requirements for music rights holders
DO NOT SIGN UP. THEY ARE INCOMPETENT
They don't distribute. They waste time. Nothing works on their site. Poor customer service (that's if they are legit).
5 maart 2025
Review zonder uitnodiging
Antwoord van Sugo Music Group
We understand the concerns that can arise from unexpected content removals and delays during quality control reviews. In 2025, DSPs have tightened compliance policies—focusing on rights validation, copyright enforcement, unlicensed samples, AI-generated audio, and artificial streaming.
These actions are driven by platform-level decisions, not by our company. At Sugo, we support all styles and genres and strive to serve our rights holders professionally.
Like all distributors, we follow evolving platform and legal standards to protect all parties. While DSPs may occasionally misidentify ownership, we understand that some artists may seek alternative distribution options.
Thank you for your understanding as the industry evolves. We remain committed to fairness and compliance for all music rights holders.
Horrible company.
Horrible agreements. Sugo Music Group takes advantage of independent artists, locking you into unfair terms while offering nothing of real value in return. Apperantly they’re suppose to promote you but ain’t no promotion has been done. The CEO doesn’t even use his own services. He uses The Orchard. Scam company.
30 december 2024
Review zonder uitnodiging
Antwoord van Sugo Music Group
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
After thoroughly reviewing our records, we were unable to locate any distribution or publishing agreement under the name provided. Without an account or confirmed agreement on file, we are unfortunately unable to verify the details of your concerns or offer a specific response.
That said, we want to assure all artists that we take fairness and transparency seriously. Sugo Music Group offers both non-exclusive and exclusive agreements, and artists are never required to accept terms that don’t align with their goals. We do not promise promotional services unless explicitly included in a separate agreement.
We proudly support independent artists across all genres and regions, and our mission remains rooted in ethical distribution practices, artist advocacy, and open communication. If you believe this message was posted in error or would like to discuss your concerns further, we invite you to contact us directly through our support channels so we can better assist you.
Sugo Music Groups Legal Team refused to work with me for no reason
Sugo Music Groups Legal Team refused to work with me for no reason because I simply asked to have management contact me to explain their agreements as they are confusing. Do Not Use Them, They are frauds and scam artists. I contacted the CEO and VP and none of them effing frauds responded, They're s prejudice and discrimination by he staff and they get annoyed answering questions, take your ....somewhere where your respected !
7 november 2024
Review zonder uitnodiging
Antwoord van Sugo Music Group
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We understand that navigating distribution agreements—and preparing music, artwork, and metadata for submission—can be challenging. We strive to support our rights holders throughout that process whenever possible. In this case, we were unable to move forward with distribution, as no music products were submitted under your account. That said, our goal is always to provide courteous, transparent, and professional service, and we sincerely apologize if your experience fell short of that standard.
Sugo Music Group proudly supports artists from all genres and backgrounds around the world. We remain committed to fairness, open communication, and artist advocacy, and we take all feedback seriously as part of our continued effort to serve the music community with integrity.
Sugo Music Group just removed my releases due to ‘industry changes’ and ‘legal reasons’
Originally, I've had rated this service with two stars, as the distributor was sorta messy when distribution issues were related to. However, I'm switching my rate to a single, damn star due to the following:
Just read a five-day-old email mentioning what others right here commented: the takedown of my music (I've had released three songs with them, with distribution issues as previously mentioned: early releases, wrong Spotify profile, not releasing to Apple Music due to 'cover guidelines', etc.). Seriously, couldn’t they be that greedier? Now I don’t even know if I won’t be able to re-distribute my music during the two-year exclusivity given to them from my agreement; also, my account has been deleted by them because of that. Also, cover any costs? Nah, they can all f—k off, I’m glad I’ve found a better distributor for my previous and upcoming releases: Ditto Music.
28 september 2024
Review zonder uitnodiging
Antwoord van Sugo Music Group
We recognize how challenging the current distribution landscape can be for artists.
Over the past year, digital service providers have significantly tightened their compliance and editorial policies—particularly in areas such as rights validation, copyright enforcement, and the detection of artificial streaming. These actions were not initiated by our company but reflect enforcement decisions made by global DSPs.
While DSPs may occasionally misattribute rights ownership, we understand that some artists may choose to explore alternative distribution options as a result.
Our records indicate that your agreement was formally terminated in May 2025. If applicable, your final royalty statement and payment are scheduled for the Q3/2025 royalty cycle, in accordance with our standard reporting schedule.
As an artist-centric distributor and publisher, we remain committed to supporting music rights holders through transparency, fairness, and adherence to industry standards. We appreciate your understanding as the digital landscape continues to evolve and remain dedicated to upholding accuracy and compliance on behalf of all our partners.
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