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Beoordeeld met 5 van de 5 sterren

The villa was beautiful and absolutely ideal for our family holiday. Located with easy reach to the beach and marina and Aldi a short walk away. The pool was the highlight. Gorgeously warm for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fabulous company to deal with. Very quick to respond to any queries and villa was gorgeous. Had everything for our family and in a fantastic location. Quick and easy booking. Will definitely be using... Toon meer

Beoordeeld met 5 van de 5 sterren

A fantastic stay! Our third time staying at Villa Lisi and can’t praise it enough. Very clean and well equipped with bright sunny rooms and a very inviting patio and garden area. Everything was as it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very well equipped villa with a beautiful warm private pool and modern kitchen. Air con throughout and plenty of outdoor space with a mix of tables, chairs and loungers plus cushioned sofas to relax o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vakantiewoningverhuur

Geschreven door het bedrijf

Our dedicated team is committed to offering you a handpicked selection of exclusive holiday villas with private pools in Lanzarote. Our mission is simple yet profound: to ensure that your stay at one of our villas is nothing short of perfection. To achieve this, we go to great lengths to furnish you with a wealth of information about each of our properties. We believe that when our esteemed guests arrive at their chosen villa, they should feel an immediate connection, as if they have already embarked on a virtual journey through their vacation residence. To make this a reality, we proudly showcase 360º photos of our villas, providing a comprehensive and immersive view of every nook and cranny. With these meticulously captured images, you can be confident that no aspect of the villa remains hidden, ensuring complete transparency in your booking. Our commitment to exceptional service goes beyond the visuals. We understand that each guest is unique, with their own distinct preferences and requirements. With this in mind, our team is dedicated to delivering a truly personalised experience. We take great care in matching the right villa to the right customer, ensuring that your stay is tailored to your desires. Should you find yourself unable to discover the perfect villa among our portfolio, we invite you to reach out to us without hesitation. It is our pleasure to assist you in your quest to find the villa that perfectly aligns with your vision of a dream getaway. Our team is always ready to help you find the ideal villa at the most competitive price, because we believe that an unforgettable holiday experience need not come at an exorbitant cost. Simply get in touch with us, and we will present you with a curated selection of villa holidays in Lanzarote, designed to offer the utmost value for your money.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

159 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

I used Sunpool Villas after a VRBO…

I used Sunpool Villas after a VRBO villa owner cancelled my booking with 2 weeks to go. Sunpool responded straight away to my queries and had a range of fairly priced Villas. Our villa was great and a small issue was dealt with promptly. Would definitely use them again if we came back to Lanzarote which we may do as Playa Blanca, especially the marina and Papagayo beaches were lovely

4 april 2024
Logo Sunpool Villas

Antwoord van Sunpool Villas

Dear Sandra,
Thank you ever so much for choosing Sunpool Villas for your stay in Lanzarote, and for sharing your experience with us. We're truly delighted to hear that we could swiftly assist you after the unfortunate cancellation, and that our range of villas and prompt responses met your expectations. It's fantastic to know that you enjoyed your stay in our villa and that any issues were resolved promptly. We would be thrilled to welcome you back to Lanzarote in the future, and we'll be here to ensure your stay is just as enjoyable.
Thank you once again for your kind words, and we look forward to hosting you again in the future!
The Sunpool Villas Team

Beoordeeld met 4 van de 5 sterren

Great communications with sunpool

Great communications with sunpool. Good prices for villa rental. Properties are always well equipped and clean.
*** Update *** after writing this review for my stay in 2024 and attempting to re-book Villa Castillo for 2025 with yourselves, i am shocked to find out that the cost of renting Villa Castillo has gone up by 1200 euros per week. These are not sustainable prices, nor reflective of the percentage increase for villas elsewhere on the island so i have unfortunately had to book a villa elsewhere through booking.com. What a shame the owner of Villa Castillo has become so unreasonable in their prices. Whilst the villa is very large and spacious, and there have been an addition of some new furniture to the upstairs sitting room, the bedrooms remain very basic, with almost no furniture other than a bed in most rooms. I just don't see the extra 1200 per week in extra facilities / upgraded rooms / services etc. Very disappointed

10 maart 2024
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Antwoord van Sunpool Villas

Dear Sharon,
Thank you very much for taking the time to share your feedback on your experience with Sunpool Villas. We're delighted to hear that you found our communications to be great and that you appreciated our competitive prices for villa rentals. Ensuring that our properties are well-equipped and impeccably clean is a top priority for us, so it's fantastic to know that this was reflected in your stay. Your kind words serve as great encouragement for our team. We look forward to welcoming you back for another memorable stay in the future!
The Sunpool Villas Team


***Response to the updated text***

Dear Sharon,

Thank you for your candid feedback. We understand your surprise and disappointment regarding the substantial price increase for Villa Castillo. Indeed, the owner has decided to raise the rates, which, although previously significantly below market price, might now appear above average. We appreciate that this adjustment may seem steep.

However, we would like to assure you that Sunpool continues to offer a wide range of villa options at competitive rates. Our portfolio includes many properties that provide excellent value, ensuring that we remain unmatched in terms of pricing for the quality offered.

While we regret that the changes at Villa Castillo did not meet your expectations, we are confident that we can help you find another villa that suits your needs and budget. Please feel free to reach out to our team, and we will be delighted to assist you in discovering the perfect property for your next stay.

Warm regards,

Arantxa Salegui
CEO of Sunpool Villas

Beoordeeld met 5 van de 5 sterren

Reliable Company

Good quality villas and quick response to any questions. Used Sunpool for last couple of visits and intend doing so again for next visit. Highly recommended

4 februari 2024
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Antwoord van Sunpool Villas

Thank you Gerry for taking the time to share your experience with us! We're thrilled to hear that you found our villas to be of good quality and that you appreciated our quick response to any questions you had. Providing reliable service and maintaining high-quality accommodations are top priorities for us at Sunpool Villas.

We're delighted that you've chosen to stay with us for your last couple of visits, and we're honoured to have earned your trust and loyalty. It's always wonderful to welcome back returning guests like yourself.

We look forward to hosting you again on your next visit, and we'll do everything we can to ensure it's another enjoyable and memorable stay.

Thanks again for your kind recommendation!

The Sunpool Villas Team

Beoordeeld met 5 van de 5 sterren

One of the best Villa rental companies I have ever dealt with.

I have been dealing with Sunpool Villas for 4 years now and every single transaction and interaction is great.
They have top properties to make your holiday comfortable and enjoyable.
I would highly recommend Sunpool Villas to anyone.

20 november 2023
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Antwoord van Sunpool Villas

Dear John,

Thank you ever so much for your kind and generous review. We're absolutely delighted to hear that your experience with Sunpool Villas has consistently met your expectations over the past four years.

It warms our hearts to know that you've found our properties to be top-notch and that each interaction with our team has been a positive one. Ensuring your comfort and enjoyment during your holidays is always our top priority, and we're thrilled to have played a part in your memorable experiences.

Your recommendation means the world to us, and it serves as a testament to the hard work and dedication of our team. We genuinely appreciate your loyalty and trust in Sunpool Villas.

Should you ever require assistance with your future travel plans or have any further feedback to share, please do not hesitate to get in touch. We look forward to welcoming you back for many more wonderful vacations in the years to come.

The Sunpool Villas Team

Beoordeeld met 5 van de 5 sterren

Everything and more

An amazing villa with everything we needed pool towels being provided were a big bonus.

13 oktober 2023
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Antwoord van Sunpool Villas

Dear Lesley,

Thank you very much for your wonderful review. We're absolutely thrilled to hear that your stay at our villa exceeded your expectations and that you found it to be "everything and more."

If you ever plan to return to the area or have any future travel plans, please do not hesitate to get in touch. We would love the opportunity to welcome you back and provide another exceptional experience.

Warm regards,
The Sunpool Villas Team

Beoordeeld met 4 van de 5 sterren

Add Manage my Booking

I think your website should have a section ‘ Manage My Booking’ so that we can go to one place to get all the information about the accommodation booked. Otherwise you have to enter the search criteria to find the villa.

26 september 2023
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Antwoord van Sunpool Villas

Dear Ray,
Thank you for your suggestion regarding our website. We will certainly consider implementing a "Manage My Booking" section to facilitate the access to the villa details for our customers.
Thanks again and best regards,
Arantxa,
Sunpool Villas Lanzarote

Beoordeeld met 5 van de 5 sterren

FANTASTIC VILLA WoW WoW WoW...

Very apprehensive booking this villa wasn't to sure if it was a scam or not but booked it anyway, Can I just say I rarely leave reviews but I really need to let you know that casa canela villa was one of the best holiday experiences we've had and at a reasonable cost.
There were 5 couples in our party for my sons 21st Birthday and the villa accommodated us all with ease myself and wife slept out on the daybed every night which is very comfortable so not using the bunkbeds , the facilities are fantastic, pool great with a fantastic jacuzzi,tabletennis and pool table brilliant, there is so much I like to say about this villa which is all positive not one negative moan. If you book don't forget to turn on the pool lights they give a real party disco feel to the whole place.. Thank you Sunpool who were so kind to let us stay longer in day due to our transfer was at 2pm and also for the lovely welcome pack on our arrival ie cake , biscuits, wine, beers, and crisps ... thank you X definitely we will be booking again 😊

6 september 2023
Review zonder uitnodiging
Logo Sunpool Villas

Antwoord van Sunpool Villas

Dear Marc,
We're very happy to read your fantastic review!
We are delighted to know that you placed your trust in us, and that your experience has been so positive.
Our primary goal is to offer excellent value for money for our guests.
Thank you for choosing us, and we can't wait to have you back!
Best regards,
Arantxa
Sunpool Villas

Beoordeeld met 5 van de 5 sterren

High service level

High service level, good (payment)conditions, quick reaction!

21 augustus 2023
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Antwoord van Sunpool Villas

Dear Anneke,

Thank you very much for taking the time to express your positive sentiments about Sunpool Villas. We greatly appreciate your kind words regarding our high service standards, favorable payment conditions, and prompt responsiveness.

Your feedback is truly encouraging and serves as a testament to the efforts we put into ensuring a satisfying experience for our valued guests.

Once again, thank you for your support and endorsement. We look forward to the opportunity of hosting you again in the future.

Greetings from Lanzarote
The Sunpool Villas Team

Beoordeeld met 5 van de 5 sterren

No issues with our booking

No issues with our booking and were very responsive to an email query out of office hours whilst we were in our villa. Would definitely recommend.

6 augustus 2023
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Antwoord van Sunpool Villas

Dear Simon,

Thank you ever so much for sharing your positive experience with us. We're absolutely delighted to hear that your booking process was seamless and that our team was able to assist you promptly, even beyond regular office hours during your stay at the villa.

Your recommendation of Sunpool Villas truly warms our hearts, and we're honoured to have earned your trust.

Once again, thank you for your kind words. We're looking forward to the possibility of hosting you again and ensuring your next stay is just as wonderful.

Warm regards,
The Sunpool Villas Team

Beoordeeld met 5 van de 5 sterren

The Villa

The Villa, the communication, the overall service were all excellent, will use again

25 juni 2023
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Antwoord van Sunpool Villas

Dear Steve,
Thank you for choosing to stay at Villa Erika. We are delighted to hear that you had a wonderful experience and found Villa Erika to be excellent. We are also pleased that the communication with Sunpool and the overall service met your expectations. We eagerly look forward to welcoming you back again next year.
Best wishes,
Arantxa

Beoordeeld met 5 van de 5 sterren

Villa Sabela

Great Villa, Spotlessly clean, Great pool.

6 juni 2023
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Antwoord van Sunpool Villas

Dear Ian,
Thank you for choosing to stay at Villa Sabela. We are thrilled to hear that you had a fantastic experience and found the villa to be excellent and that the spotless cleanliness and the wonderful pool contributed to your enjoyment. We sincerely hope to have the opportunity to welcome you all back again in the near future.
Best wishes,
Arantxa

Beoordeeld met 5 van de 5 sterren

Great villa

Great villa, lovely host , who went above and beyond

6 juni 2023
Logo Sunpool Villas

Antwoord van Sunpool Villas

Dear Martin,
Thank you for this fantastic review. We sincerely appreciate the time you took to write it and we are thrilled to learn that you had a wonderful experience at Casa Canela. It brings us great joy to know that the villa lived up to your expectations and that the host went above and beyond to assist you.
Best wishes,
Arantxa

Beoordeeld met 5 van de 5 sterren

Fantastic villa, one of the best

Fantastic villa. Been to Lanzarote many times, but this is one of the best. Inside is spacious, we were a party of 7 and we still had loads of space. Outside is just amazing. Mini golf, pool, BBQ area, large sun area...everything plus more.

Nothing was ever a problem.

We would go back next week if we could. We had the best time.

24 mei 2023
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Antwoord van Sunpool Villas

Dear Susan,
Thank you for selecting Villa Maley as your accommodation choice. We are delighted to hear that you had a pleasant holiday and that the villa exceeded your expectations. We look forward to welcoming you back in the near future for another fantastic getaway.
Best wishes,
Arantxa.

Beoordeeld met 5 van de 5 sterren

Villa Lisi

What a truly magical experience - thoroughly enjoyed the whole package from start to finish.
We were greeted by Elisa on arrival, who may I say was a total pleasure to be dealing with.
The introduction to the villa was comprehensive and no stone was left unturned.
Everything in the villa was as described or better, the facilities were amazing, the pool spotlessly clean and inviting.
The position of the villa was extremely good, sun all day, including the sunsets and such a quiet location - so peaceful.
We were more than impressed and will definitely be back.
Well done to all of the team at Sunpool.
Special thanks to our wonderful host….

14 mei 2023
Review zonder uitnodiging
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Antwoord van Sunpool Villas

Dear Robert,
We are delighted to learn that Villa Lisi has surpassed your expectations and that you thoroughly enjoyed the pool and the sunset. Thank you very much for your kind compliments. We have conveyed your words of appreciation to both the owner and the entire Sunpool team.
We hope to welcome you back in the near future for another wonderful time away from home.
Best wishes,
Arantxa

Beoordeeld met 4 van de 5 sterren

Sunpool villas had a good range of…

Sunpool villas had a good range of villa options at reasonable costs.
Their website is clear and user friendly and the communication was very good.
Villa as described and to a good standard.

21 april 2023
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Antwoord van Sunpool Villas

Thank you very much Paul for taking the time to write a review about us, we work hard to have the best price and we are pleased to know that our customers appreciate it.

Greetings from Lanzarote.

The Sunpool Villas Team

Beoordeeld met 4 van de 5 sterren

Excelente villa

El único inconveniente fue que tenía una villa reservada y otras personas la reservaron en otra página a la vez y tube que elejir otra.
Aún así la villa estaba muy bien equipada, cuidada y muy buena ubicación.
Volveremos a elejirlos.

19 april 2023
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Antwoord van Sunpool Villas

Muchas gracias Laura por tu apreciación, por favor ten en cuenta que no podemos guardar una pre-reserva más de 24 horas, afortunadamente pudimos encontrar otra villa de tu agrado.
Saludos desde Lanzarote.
Arantxa

Beoordeeld met 5 van de 5 sterren

Very easy to deal with

Very easy to deal with. Super responsive to queries. Would definitely use again

16 april 2023
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Antwoord van Sunpool Villas

Thank you Ann for taking the time to write a review about our service, it is very important for us to know that our efforts are being appreciated.
We have forwarded your review to the entire Sunpool team.
Greetings from Lanzarote.
Arantxa

Beoordeeld met 5 van de 5 sterren

Superb place with all we wanted…

Superb place with all we wanted around,. Will recommend to anyone 👍🏻

9 april 2023
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Antwoord van Sunpool Villas

Thank you very much Jean Claude for this wonderful review, we are happy to know that Villa Mararia has met your expectations.
Greetings from Lanzarote.
The Sunpool Villas Team

Beoordeeld met 5 van de 5 sterren

Super!

Magnifique logement , site sérieux et très pro.Rapport qualité prix au top.Je ne peux que recommander sunpool villas!

27 maart 2023
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Antwoord van Sunpool Villas

Bonjour Eloise,
Merci beaucoup pour vos gentils mots sur notre entreprise, nous sommes heureux de savoir que vous appréciez notre service, cela nous encourage à continuer à travailler dur.
Nous sommes très heureux que vous ayez aimé Casa Golondrina.
Encore un grand merci pour venir à Lanzarote avec nous.
L'équipe de Sunpool Villas.

Beoordeeld met 5 van de 5 sterren

Great villa exceeded our expectations

Great villa exceeded our expectations, great communication from start to finish from the company could not ask for more.

12 maart 2023
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Antwoord van Sunpool Villas

Hi Nicola, We are glad to know that villa Loly has exceeded your expectations, thank you very much for your great review about our service.
The Sunpool Villas Team

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