⭐⭐⭐⭐⭐ Excellent customer service! I purchased an Intra Light LureRod Kit from Finner (part of Sunray Fly Fish) that unfortunately was faulty. However, they dealt with the issue straight away and ar... Toon meer
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Lees wat reviewers zeggen
I was on a fly fishing back packing trip and fell and bent the frame of my reel. Totally my fault. I contacted Sunray and asked if I could purchase the part that I broke. Within one week they contacte... Toon meer
An awful company who blatantly ignore any warranty promises as stated on their website (more Finner although they are the same company). I had bought several lines, rods and reels but i will NEVER d... Toon meer
Bedrijf heeft geantwoord
Im from new Zealand and have been buying lines from Sunray for a few years now. Awesome quality gear and amazing costumer service! Highly recommended
Bedrijfsgegevens
Geschreven door het bedrijf
Sunray Fly Fish designs and sells fly fishing tackle direct to anglers worldwide. Founded in 2014 and based in Cornwall, we develop our own fly lines, fly rods, fly reels, leaders and tippet — engineered from 45 years of fly casting experience. Our fly lines feature Kevlar cores by DuPont and 3M glass microsphere coatings, and we invented the Overhang Marker and micro-thin fly line designs that are now used by over 80,000 fly fishers globally. We ship from our own warehouse in Launceston to customers across the UK, Europe, USA, Canada, Australia and New Zealand.
Contactgegevens
Verenigd Koninkrijk
- support@sunrayflyfish.com
- sunrayflyfish.com
4,1
Goed
110 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Look elsewhere….
Comp floating line developed thousands of cracks over a few months of moderate use and careful line maintenance. Contacted customer service who only said line was out of warranty; no interest in what may have caused the problem.
26 januari 2022
Review zonder uitnodiging
Sunray replacement line
Had problem with fly line sent flyline sent back Wednesday 1st December replacement line arrived Saturday 4th December no hassle brilliant service 10 out ten best line I have bought lies straight can cast further than any line I have used in last 50 year fly fishing
4 december 2021
Review zonder uitnodiging
Poor line
The floating li e with over head marker started off great but quickly deterred starting to crack and sink at the white marker within less that 20 sessions .Wouldnt buy another or recomend it to anyone
5 oktober 2021
Review zonder uitnodiging
Very suspect in multiple ways, bad product
Very suspect in multiple ways, bad experience with product.
Bought a fly-line for 5wt rod. It weighs 17g at 36'. It is a ridiculous weight at that class, horrible to cast. See below for details.
1. There are few independent reviews on their products online.
2. There are hundreds upon hundreds of favourable 5/5 reviews on their products on their own platform. This doesn't instil confidence, looks rather suspicious.
3. There are posts on their website that demean competition (e.g. quite famous and highly regarded Rio) *. And hailing own products. Suspicious.
4. Sent an email enquiry to them. Received no reply to email. Not even the normal automatic confirmation of received inquiry. Not having such basics in place is unprofessional.
Fly line details:
Bought sunray SSI #5. It weighs 17g at 36'.
All the other single handed 5wt lines weigh 9-12g at 30-36'. Rio Grand is full line size heavier! It weighs 12.6g at 37'.
17g is a completely ridiculous number. It weighs like a 7wt rio grand (remember, full line size heavier) fly line. It is horrible to cast on a 5wt rod, horrible. It is very suspicious to not see any mention of unusually high weight in the reviews on the site.
This review focused on fly lines
*See 5 problems with fly line design post on their website
10 augustus 2021
Review zonder uitnodiging
Buy wisely buy ONCE
Buy wisely buy ONCE! I have now a number of quality Fly Fishing products from Sunray!
With the correct Fly, Leader and Tippet fly fishing is now a pure Joy!. catch returns are higher, landing more fish! I all of which is down to the right tackle and advice from Tom thank you team Sunrayfly! products that work time after time.
you just cannot buy better top quality gear at affordable prices. Note: Buy Wisely buy ONCE.
5 maart 2021
Review zonder uitnodiging
Brexit tolls
Good product. Unfortunately lacking information on BREXIT tolls. Ended out being some very expensive kit. Deletes posts on social media when confronted.
28 januari 2021
Review zonder uitnodiging
Excellent in every respect
Excellent in every respect. Great equipment and great service.
16 november 2020
Review zonder uitnodiging
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