Lola’s Official Product Review: Shampoo: imprisoning. smelled suspiciously like “self care.” zero stars. Conditioner: just shampoo’s accomplice. absolutely not. Bath itself: violation of c... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have been on the subscription plan for a while. I received an email stating that you were low on the Superior Care Salmon. There was no more correspondence from Superior Care. So I ordered the fo... Toon meer
As usual my dogs were excited when the shipment arrived. It's like they know it for them. The boxes wasn't damaged & arrived as it was suppose to.
Bedrijf heeft geantwoord
Alexis loves her different kinds of wet food, Tuna & Bass, Tuna & Salmon, Tuna & Rice. She has no problem eating, when she’s balanced. When she’s unbalanced Alexis has a problem with eating. Alexis ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over KIKA USA
Geschreven door het bedrijf
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
Contactgegevens
20801 Biscayne Blvd Suite 403 Office 415 Aventura, 33180, Miami, Verenigde Staten
- 1-929-810-3980
- support@kika-usa.com
- superiorcare.pet
4,4
Uitstekend
467 reviews
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Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Your company shipped quickly and kept…
Your company shipped quickly and kept me informed. The products are top quality but are very expensive. I especially like the hair dryer that fits around my neck to free up my hands.
29 januari 2026
Antwoord van KIKA USA
Thank you for your feedback! We’re glad to hear your order shipped quickly, that you were kept informed, and that you’re enjoying the quality of the products. We appreciate your note on pricing and are happy to hear the hands-free hair dryer has been especially useful for you.
Warmly,
Superiorcare.pet team
Recommended by our Breeder
Wanted to give our red standard poodle puppy the best food!
28 januari 2026
Antwoord van KIKA USA
Thank you for your feedback! We’re honored you chose us based on your breeder’s recommendation and are happy to be part of giving your red Standard Poodle puppy the best start.
Warmly,
Superiorcare.pet team
Antwoord van KIKA USA
Thank you for your feedback! We’re glad to hear your three pups love it. We appreciate your note about the protein level and truly value your input.
Warmly,
Superiorcare.pet team
Availabity issues.
Like the product a lot. But Concerned about the availability of the product I have on auto-ship- often not available at the time of shipping. For that I give it 3 stars, because it doesn’t matter how good the product is if you can’t get it when you need it.
26 januari 2026
Antwoord van KIKA USA
Thank you for your honest feedback. We’re really glad to hear you like the product, and we’re sorry for the frustration caused by availability issues with your auto-ship. We understand how important reliability is, and we’re actively working to improve stock consistency so orders can be fulfilled as expected. We truly appreciate your patience and your support.
Warmly,
Superiorcare.pet team
Excellent products and the shipping is…
Excellent products and the shipping is fast. I’ve place three orders now and haven’t been disappointed. My dog loves the treats also.
26 januari 2026
Antwoord van KIKA USA
Thank you for your wonderful feedback! We’re so happy to hear you’ve had great experiences with your orders and that your dog loves the treats too. We truly appreciate your continued support.
Warmly,
Superiorcare.pet team
My dog had weight problems
My dog had weight problems. After white fish back to normal weight.
26 januari 2026
Antwoord van KIKA USA
Thank you for sharing your experience! We’re so glad to hear your dog is back to a healthy weight after switching to the White Fish formula. That’s wonderful news.
Warmly,
Superiorcare.pet team
Superior Dog Food… Great Service
Superior Care Pet dog food has been great for my French Bulldog, it’s improved the appearance of her coat and is easily digestible. My subscription is always received in a timely manner.
15 januari 2026
Antwoord van KIKA USA
Thank you for your feedback! We’re so glad to hear the food has been great for your French Bulldog and that you’ve seen improvements in her coat and digestion. It’s also wonderful to know your subscription arrives on time.
Warmly,
Superiorcare.pet team
Perfect for Millie
Our little 5 lb Maltese loves your food! She has thrived on it. Have always done well. Have NEVER had any digestive issues whatsoever.
12 januari 2026
Antwoord van KIKA USA
Thank you so much for your wonderful feedback! We’re thrilled to hear your little Maltese is thriving on the food and has had such a great experience with digestion. It means a lot to us to be part of her healthy routine.
Warmly,
Superiorcare.pet team
Ordering was fairly simple though the…
Ordering was fairly simple though the search seemed to not always show all of the options
16 januari 2026
Antwoord van KIKA USA
Thank you for your feedback! We’re glad to hear ordering was fairly simple, and we appreciate you pointing out the search issue. We’re continuously working to improve the website experience so all options are easier to find.
Warmly,
Superiorcare.pet team
I don’t have a clue how you did
I don’t have a clue how you did. I just got the product. I’ve asked over and over again for this company to STOP EMAILING ME. IVE REVEIVED ABOUT 25 so far. This makes me never want to buy another thing from your company.
19 januari 2026
Antwoord van KIKA USA
We’re very sorry for the frustration this has caused, and we truly understand how upsetting repeated emails can be. This is not the experience we want for anyone. You can unsubscribe at any time using the link at the bottom of any email, and we will also make sure your email preferences are reviewed on our end to stop further messages. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Warmly,
Superiorcare.pet team
My Golden Retriever does great on your…
My Golden Retriever does great on your product.
coat looks great nd she has good stools.
19 januari 2026
Antwoord van KIKA USA
Thank you for your feedback! We’re happy to hear your Golden Retriever is doing great on our product and that her coat looks good and digestion is healthy.
Warmly,
Superiorcare.pet team
Faster service this time.
16 januari 2026
Antwoord van KIKA USA
Thank you for your feedback! We’re glad to hear the service was faster this time and appreciate you letting us know.
Warmly,
Superiorcare.pet team
New Customer turned forever Customer!
I wasnt sure about ordering from this place as I am hesitant to order from a place I havent ordered from before but I finally decided to give it a try after seeing some really great deals for clippers I wanted and some soaps I was hoping to try.
I placed my ordered and the clipper set with my brushes and nail clippers got here and even though everything i got was very affordable, it was still great quality!
I received my shampoo and conditioner jugs I ordered the next day and could see that something must have busted inside since the box looked wet. I opened it up and sure enough, two of the four bottles must have been damaged on the route. The seal around the opening had leaked. I contacted Superior care and told them what had happened. They asked for pictures of the jugs that had leaked, I sent them and they sent out two brand new jugs the next day! Im so pleased with the customer service and even more pleased with all my new grooming items and shampoos and conditioners. My dogs are looking great and smell good too!
Thank you so much Superior Care Pet!
5 januari 2026
Antwoord van KIKA USA
Thank you so much for sharing your experience with us! We’re thrilled to hear that your first order turned you into a forever customer. It means a lot that you took a chance on us and found both the grooming tools and shampoos to be high quality and affordable.
We’re sorry about the issue with the leaking bottles, but we’re glad our team was able to resolve it quickly and get replacements out to you right away. Hearing that your dogs are looking great and smelling wonderful truly makes our day. Thank you for your trust, your kind words, and for being part of the Superior Care family!
Warmly,
Superiorcare.pet team
Excellent products!
Excellent products...both the food and the grooming items.
My dogs love the food.
I personally really love the Tauro Pro Line Fur Growth products.
2 januari 2026
Antwoord van KIKA USA
Thank you for your feedback! We’re so glad to hear your dogs love the food and that you’re enjoying both the food and grooming items. It’s great to know the Fur Growth products have been a favorite for you.
Warmly,
Superiorcare.pet team
Poms Love This food!
My pomeranians are doing wonderful on this food. Tear stains are much improved, The company gets product out immediately and it is always fresh. The packaging is great as it seals back up very easy in order to keep the food fresh. I highly recommend.
9 januari 2026
Antwoord van KIKA USA
Thank you so much for your wonderful feedback! We’re thrilled to hear your Pomeranians are doing so well on the food and that you’ve seen such great improvement with tear stains. We’re also glad you appreciate the freshness, quick shipping, and resealable packaging. Your recommendation truly means a lot to us.
Warmly,
Superiorcare.pet team
Antwoord van KIKA USA
Thank you for your feedback! We’re glad to hear your order arrived quickly and that you love our products.
Warmly,
Superiorcare.pet team
Antwoord van KIKA USA
Thank you for your feedback! We’re glad to hear the food is fresh and easy to digest. It’s wonderful to know it’s agreeing well with your pet.
Warmly,
Superiorcare.pet team
My miniature schnauzer is such a picky…
My miniature schnauzer is such a picky eater but she loves this tiny food. Its so easy for her to eat. I am so happy that I have found this little stuff. Also she lives the sticks for joints and dental.
5 januari 2026
Antwoord van KIKA USA
Thank you for sharing your experience! We’re so happy to hear your miniature schnauzer is enjoying the tiny kibble and finds it easy to eat. It’s great to know she also loves the joint and dental sticks. We truly appreciate you choosing Superior Care.
Warmly,
Superiorcare.pet team
What made it frustrating is the…
What made it frustrating is the inability to reach you and deal with you on the Phone.
2 januari 2026
Antwoord van KIKA USA
Thank you for your feedback, and we’re sorry for the frustration this caused. We understand how important it is to be able to reach customer service easily. Our customer support operates during business hours, Monday–Friday, 9 AM–5 PM CDT. We truly appreciate your patience and are always here to help within those hours.
Warmly,
Superiorcare.pet team
Great food!
22 december 2025
Antwoord van KIKA USA
Thank you for your feedback! We’re happy to hear your dog's enjoying the food.
Warmly,
Superiorcare.pet team
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