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KIKA USA Reviews 468

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great high quality products, helpful recommendations, and super speedy shipping. My favourite products are the wood brushes, hydrate line and elixirs, as well as the ionic hand held dryer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lola’s Official Product Review: Shampoo: imprisoning. smelled suspiciously like “self care.” zero stars. Conditioner: just shampoo’s accomplice. absolutely not. Bath itself: violation of c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I have been on the subscription plan for a while. I received an email stating that you were low on the Superior Care Salmon. There was no more correspondence from Superior Care. So I ordered the fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just love this company! The people , the products, the customer support! Everything about them makes it perfect ! The only place I actually enjoy spending my money!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel

Over KIKA USA

Geschreven door het bedrijf

KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Shop now
Blog
Our story
Loyalty
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

468 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

So far so good

So far so good. She loves the food. Hoping it does the trick on the tear stains.

22 december 2025
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Antwoord van KIKA USA

Thank you for your feedback! We’re glad to hear she loves the food, and we hope you’ll continue to see positive results with tear stains over time.

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

Superior Care Pet Food is the best!

Superior Care Pet Food is absolutely the best for my Bichon, Bella! The staining around her eyes has completely cleared up and she is happy and healthy. Thank you!

22 december 2025
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Antwoord van KIKA USA

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Bella is doing so well and that her tear staining has completely cleared up. It means a lot to us to know she’s happy and healthy.

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

Will order again

I got the products I ordered in a reasonable amount of time. The quality is good.

29 december 2025
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Antwoord van KIKA USA

Thank you for your feedback! We’re happy to hear your order arrived in a reasonable time and that you’re pleased with the quality. We look forward to serving you again.

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

Great customer service!

30 december 2025
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Antwoord van KIKA USA

Thank you for your feedback! We’re glad to hear you had a great experience with our customer service.

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

Review

Great! She loves it! quick shipping, affordable price smooth transaction

15 december 2025
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Antwoord van KIKA USA

Kim,

Thank you for your feedback! We’re so happy to hear she loves it and that everything - from shipping to pricing and the ordering process - went smoothly.

Warmly,
Superiorcare.pet team

Beoordeeld met 1 van de 5 sterren

Sent a question in and never heard back…

Sent a question in and never heard back from anyone.

16 december 2025
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Antwoord van KIKA USA

Samantha,

We’re sorry for the confusion and appreciate you bringing this to our attention. We did receive your email regarding a possible picking mistake and replied right away, asking for photos as part of our standard process so we could resolve the issue quickly.

Unfortunately, we didn’t hear back after that. We’ve just sent another email - please check your inbox (and spam folder), and once we receive the photos, we’ll take care of this immediately.

Warmly,
Superiorcare.pet team

Beoordeeld met 1 van de 5 sterren

Still waiting for package to arrive

Order was supposedly shipped on Dec 18th. After 10 days, I asked what happened. Was told I "should have it in a few days". It's Jan 4th and still no information on possible date of delivery.

4 januari 2026
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Antwoord van KIKA USA

Dear Client,

We’re very sorry for the delay and the frustration this has caused. Unfortunately, situations like this can sometimes happen, and while we do our best, we can’t fully control the delivery process once a package is in transit.

To make this right, we will resend your order via UPS so you can receive it faster this time.

Our sincere apologies again, and thank you for your patience.

Warmly,
Superiorcare.pet team

Beoordeeld met 3 van de 5 sterren

My 4 shitzu have been on this food for…

My 4 shitzu have been on this food for eye tearing! How ever I have seen no improvement in any of them we have gone Thur 2 large bags this will be the last one if I see no improvement

23 december 2025
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Antwoord van KIKA USA

Joanne,

Thank you for sharing your experience, and we’re sorry to hear that you haven’t seen the improvement you were hoping for yet. Tear staining can be influenced by many factors, including genetics, environment, water quality, and diet.

To see the best possible results, we recommend feeding only our dry food, as mixing in other foods or treats can interfere with the formula’s effectiveness. In some cases, it can also take a bit longer for visible changes to appear.

We truly appreciate you giving the food a fair try and understand your frustration. If you’d like any guidance, we’re always here to help.

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

Great product and fast shipping

Great product and fast shipping , couldn’t be happier.

8 december 2025
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Antwoord van KIKA USA

Keishla,

Thank you for your feedback! We’re so glad to hear you’re happy with the products and fast shipping. We truly appreciate your support.

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

Spectacular

Spectacular

17 december 2025
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Antwoord van KIKA USA

Dianeth,

Thank you so much! We’re thrilled to hear you had a spectacular experience and truly appreciate your support.

Warmly,
Superiorcare.pet team

Beoordeeld met 3 van de 5 sterren

Food is good

Food is good, but pricey and sometimes delayed shipping

5 december 2025
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Antwoord van KIKA USA

Kelly,

Thank you for your honest feedback. We’re glad to hear you’re happy with the quality of the food. We understand your concerns about pricing and occasional shipping delays, and we’re continuously working on improving our logistics and overall experience.

We truly appreciate your support and your input.

Warmly,
Superiorcare.pet team

Beoordeeld met 4 van de 5 sterren

like it for emmy

like it for emmy. really love it.

5 december 2025
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Antwoord van KIKA USA

Anna,

Thank you for your feedback! We’re so happy to hear Emmy is enjoying it and that you really love the product.

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

Ease of mind to have an autoship for my…

Ease of mind to have an autoship for my dog food.

3 december 2025
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Antwoord van KIKA USA

Nijole,

Thank you for your feedback! We’re glad the autoship gives you peace of mind and makes managing your dog’s food easy and convenient.

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

I ordered my first order from this…

I ordered my first order from this company and my dog wasn’t able to eat it becouse it was to hard for him so I contacted the company and they made it right for my dog and sent me the wet food which my dog loves and I am 100% satisfied with the customer service I got and the stand by their word as a company to make something right I would 100% recommend them thank you

3 december 2025
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Antwoord van KIKA USA

Vickie,

Thank you so much for sharing your experience! We’re really glad we could make things right for you and that your dog is loving the wet food.

Your kind words about our customer service mean a lot to us, and we truly appreciate your recommendation and trust in our company.

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

Amaging experiance now my pet is so…

Amaging experiance now my pet is so alive

20 december 2025
Review zonder uitnodiging
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Antwoord van KIKA USA

Nagarjun,

Thank you for your feedback! We’re so happy to hear you’ve had an amazing experience and that your pet is feeling more lively and energized.

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

I haven't started on the new kibble

I haven't started on the new kibble, since she is finishing the previous kibble she's on. I will add the superior kibble slowly with the other kibble she's on.

11 december 2025
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Antwoord van KIKA USA

Marie,

Thank you for the update! That’s a great approach - introducing the new kibble slowly helps support smooth digestion. We hope your dog enjoys the transition to Superior Care.

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

timely delivery

9 december 2025
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Antwoord van KIKA USA

Jan,

Thank you for your feedback! We’re glad to hear your order was delivered on time.

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

My dog loves this food and this food…

My dog loves this food and this food keep her coat pure white
Thank you!!!!

8 december 2025
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Antwoord van KIKA USA

Xenis,

Thank you so much for your kind words! We’re thrilled to hear your dog loves the food and that it’s helping keep her coat beautifully white.

We truly appreciate your support!

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

Always fast shipping and the product is…

Always fast shipping and the product is outstanding

28 november 2025
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Antwoord van KIKA USA

Danny,

Thank you for your feedback! We’re glad to hear your orders always arrive quickly and that you’re happy with the quality of our products.

We appreciate you choosing Superior Care!

Warmly,
Superiorcare.pet team

Beoordeeld met 5 van de 5 sterren

I love superior care

I love superior care, excellent products. Love my show chair, my grooming bag 😍, my shopping bag bag with the aluminum handle and a lot of space.
The grooming arm I highly recommend it.

26 november 2025
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Antwoord van KIKA USA

Frank,

Thank you for your wonderful feedback! We’re so happy to hear you love Superior Care and are enjoying the show chair, grooming bag, and shopping bag. It’s great to know the grooming arm has been such a helpful addition too.

We truly appreciate your support and recommendation.

Warmly,
Superiorcare.pet team

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