Superior Hair NZ Reviews 573

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The beautiful quality of your products, from tape-in extensions to my recent purchase of a full set in dark brown, has been amazing. You have always been so helpful and easy to deal with when it comes... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve bought Superior Hair extensions before and they are the best out there that I’ve tried. Colour match service took a few days to come through, but staff were helpful. Only complaint is that I wish... Toon meer

Beoordeeld met 4 van de 5 sterren

Really good online experience with the colour matching but I would like to see them offer a birthday discount for people that are signed up. Extensions are very good quality. I’ve had the Nano tip one... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic service. Been using Superior Hair extensions for years. This time I accidentally bought the wrong pack and they sorted it out for me before it was shipped with no hassle at all. Thank you!

Bedrijfsgegevens

  1. Haarextensionsleverancier
  2. Haarextensionspecialist
  3. Haarsalon
  4. Groothandelaar
  5. Pruikenwinkel

Info over Superior Hair NZ

Geschreven door het bedrijf

Founded in 2003. Superior Hair has made a reputable name across New Zealand in supplying the highest quality hair extensions that are simple to use at the lowest value!

At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 38+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!

Our Superior Hair products are stocked in over 3000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!

We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)

We stand by our moral code of Sustainably made and ethically sourced products.

SHOP CLIP IN EXTENSIONS
SHOP ULTRA SEAMLESS TAPE INS
SHOP ALL COLLECTIONS

Online Colour Matching Services

Geschreven door het bedrijf

Super Fast & Free Colour Matching!
Email us at purchase@superiohair.co.nz to get one of our expert Hair Extension Technicians to help colour match and advise on what will work best!

Overnight Shipping

Fast Delivery Services!

Fast Delivery Services!
Same-day shipping on orders made before 2pm (Mon-Fri NZ) Saturday Delivery optional!

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

573 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

My fave extensions brand

I’ve bought Superior Hair extensions before and they are the best out there that I’ve tried. Colour match service took a few days to come through, but staff were helpful. Only complaint is that I wish they made more red colours as I couldn’t find a match and had to return.

20 april 2026
Beoordeeld met 5 van de 5 sterren

The beautiful quality of Superior hair

The beautiful quality of your products, from tape-in extensions to my recent purchase of a full set in dark brown, has been amazing. You have always been so helpful and easy to deal with when it comes to colour matching, and I’m always shocked by how lovely the hair feels to touch — even after reuse. Such beautiful quality and consistently great service.

12 april 2026
Beoordeeld met 4 van de 5 sterren

Great quality

Really good online experience with the colour matching but I would like to see them offer a birthday discount for people that are signed up. Extensions are very good quality. I’ve had the Nano tip ones twice and I can say that they last a really long time. I would like to see a bit more Hair though as I was quite surprised when I bought my first packet. I guess I didn’t realise how little 20 g of hair was lol.

12 april 2026
Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Been using Superior Hair extensions for years. This time I accidentally bought the wrong pack and they sorted it out for me before it was shipped with no hassle at all. Thank you!

4 april 2026
Beoordeeld met 5 van de 5 sterren

Love the products

Love the products, always have and will always stay loyal to SH. Hair quality is exceptional, tools and equipment are always on point. The hair is always the best quality and has the most natural look and feel.

6 april 2026
Beoordeeld met 5 van de 5 sterren

Amazing Clip ins

Looks an feels amazing, colour is great, staff were helpful and prompt with communication, and fast delivery

5 april 2026
Beoordeeld met 1 van de 5 sterren

WARNING: SCAMMERS - DO NOT BUY!!!!!! - Order never arrived

Disappointing Experience - Order Never Arrived
I placed an order for extensions on 12th February 2026, but they never turned up. I’ve tried to follow up, but the situation remains unresolved. Under the Consumer Guarantees Act, retailers are responsible for ensuring products are delivered, but I am still without my order or a refund. I was looking forward to these, but the lack of delivery and communication has been very frustrating. Order #44798

11 februari 2026
Logo Superior Hair NZ

Antwoord van Superior Hair NZ

Hiya Emma,

We take delivery concerns seriously and would like to clarify the timeline of this order.

This order was placed on 12 February 2026 and was marked as delivered by NZ Post on 14 February 2026. We were not contacted about the order not being received until 31 March 2026, which was more than six weeks after the parcel was marked as delivered. Having been in business for 23 years, we don't come across this often.

Once contact was made, we responded promptly and advised that NZ Post required the receiver to participate in the investigation process. We have since confirmed that NZ Post has no correspondence from the receiver regarding non-delivery. Until their investigation is completed, we are not in a position to determine the outcome of the claim.

We also reject the suggestion that there was a lack of communication on our part, as our team replied consistently and in a timely manner throughout this matter.

At this stage, we are awaiting the outcome of NZ Post’s investigation and will act in accordance with their findings.

Thanks,
Superior Hair Team

Beoordeeld met 5 van de 5 sterren

I wasted so much time n money until I…

I wasted so much time n money until I found this site. Super happy with the purchase, delivery was super fast and zip pay I could pay off over 4 payments… thanks ladies would highly recommend to all

23 maart 2026
Beoordeeld met 5 van de 5 sterren

fabulous colour match

They were amazing with helping us select a colour match and recommendations from a photo that we sent through, and the extensions we received were an accurate colour match and lovely quality. we found the response time to our initial email was delayed, however when we called to follow up the response was immediate and went smoothly from then on

28 februari 2026
Beoordeeld met 5 van de 5 sterren

Butterfly weft

I’ve got my butterfly weft done someone where else previously and it was a mess, superior hair helped me remove this and later I had Cheyenne install it. She takes such time and effort and helps me feel comfortable by communicating the process with me, the whole team is very kind and I highly recommend

12 februari 2026
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