Superior Seating Reviews 

121
TrustScore 1.5 uit 5

1,3

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Beoordeeld met 1 van de 5 sterren

What an incredible customer experience—if your goal is to test the limits of someone’s patience. I picked up my chairs, only to discover they gave me the wrong ones. No problem, mistake... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

We ordered our chairs almost a month out and were under the impression that we would be able to receive them in a timely manner. We had to call DAILY to make sure they arrived-- which wasn't until th... Toon meer

Beoordeeld met 1 van de 5 sterren

I decided to change my review after failing to get the support needed for two defective pieces. Suddenly no one calls back. No one follows through. And no one takes responsibility to fix the iss... Toon meer

Beoordeeld met 1 van de 5 sterren

Place is terrible never had a order off them on time tell you all what keep away from here from this company I would highly recommend hadleys 👍👍👍👍

Bedrijfsgegevens

  1. Horecameubilair winkel
  2. Rieten meubilair winkel
  3. Meubelfabrikant
  4. Meubelgroothandel
  5. Tuinmeubelwinkel
  6. Restaurantbenodigdheden winkel

Geschreven door het bedrijf

Superior Seating specializes in commercial furniture for the hospitality industry. We offer a large variety of chairs, bar stools, booths, table tops and bases that can complement all types of décor, from casual eateries and rustic bistros to high-end steakhouses and elegant banquet halls. If you’d like to extend your patrons’ dining experience to the outdoors, you can create an inviting patio dining area with our large variety of high-quality outdoor furniture. Superior Seating is backed by decades of experience in the commercial seating industry, bringing to our clients a powerful combination of expertise and industry connections. The materials and components that go into our furniture are hand-selected with a relentless focus on providing the best value to our customers. We carry an extensive curated collection of the finest commercial seating products in the industry for both indoor and outdoor environments. Each of our Superior Seating products is expertly assembled, upholstered, and shipped from our New Jersey and Florida warehouses. Superior craftsmanship is evident in every piece we sell. Select products are backed by our wholesale price, and our customer service-oriented approach is second to none. From the materials we use to the freight partners we work with, we refuse to settle for anything less than the best. You can read about our order process here to learn more about how we provide you with the best shipping value. With tons of stock and dedicated craftsmen on hand, most products are shipped within 24-48 hours.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

121 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,3

Alle reviews

(121)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Jane was great

Jane was great. I wish she could help me with all my decisions and orders. Helpful. Fast. Affordable. Great quality. Thanks. Definitely will be in touch soon for another order.

8 maart 2018
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Elegant and durable

The bar stools I received for my business were elegant and durable. Great price, but the cost of shipping was a bit too much especially how horrible the shipping company was.

27 februari 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Отлично!

Мне, как владельцу сети ресторанов, важно создать в своих заведениях уютный, хороший интерьер, соответствующий уровню и масштабу ресторана. Благодаря сайту я могу без лишней траты времени и физических усилий выбрать именно то, что мне нужно, то, что подойдёт именно моему ресторану. Рад, что сотрудничаю с этой фирмой, ребята - настоящие молодцы.

5 februari 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've recently purchased an order from …

I've recently purchased an order from superior seating, and I wouldn't leave a five stars review if I got my order correctly.
Customer service 9/10 (She answered my every single questions, even sometime she doesn't have the answer, she always call me back when she found out)
Quality 10/10 (The table and chairs are absolutely fantastic, they are better than all other ones I got before from other companies, I been this business more then 8 yrs.)
Price 9/10 (Price is definitely SUPERIOR, very hard to find a better price for the same product, there was only one I see that is little lower, but with much higher shipping fee)
Shipping time 8/10 (From the date I placed my order to the date I received my order, total took 2 weeks. Little long for me, but when they said they will be here, they made it.)

I will definitely recommend this company to everyone I know that need to buy restaurant furniture, and I will definitely go for them if I ever need tables and chairs again.

Thanks Superior Seating

Chris Z.

3 februari 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product and service

Excellent service and really great product. Everyone who comes into my bar loves the new stools. And the delivery process was flawless. Love everything about this company!

1 februari 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High Quality, Good Price

We furnished our renovated office with Superior's metal chairs, cafe tables, and stools. They had the industrial style we wanted with some added features, like wooden seats. Delivery for the models we wanted took longer than we wanted but we were very happy when they did come in.

20 januari 2018
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The ordering process was very smooth …

The ordering process was very smooth and the representatives were responsive and helpful. The delivery window was very large (11am-4pm) and the delivery driver refused to bring the 50 stools down to my establishment- all they would do was load them off the truck. I was by myself and had to carry all of them down several flights of stairs. I paid several hundred dollars to have them delivered, so this was disappointing.

18 januari 2018
Review zonder uitnodiging
Logo Superior Seating

Antwoord van Superior Seating

Hi Hilarey, thank you for your feedback. We are glad that our customer service met your expectations.

Regarding delivery, please refer to our FAQ section where you will find our delivery policy: https://superiorseating.com/faq

We are sorry that your delivery expectations did not align with our shipping policy but rest assured that it is quite customary for freight carriers to provide only tailgate deliveries, let alone unload the products off the truck. Some do provide inside deliveries but the cost of that service would surely exceed the $295 that we were able to secure for your 47 piece furniture order.

Regards,
Ed



How is my order shipped?

Superior Seating partners with many carriers. When an order is placed, we reach out to them and determine the best carrier for that particular shipment, taking into consideration the order size, distance, time to delivery, and of course, cost. Most deliveries are tailgate delivery only, although lift-gate delivery is available upon request. We do not provide inside deliveries at this time.

Beoordeeld met 4 van de 5 sterren

My order consisted of 12 reclaimed wood …

My order consisted of 12 reclaimed wood table tops .
Pros; They are great, well crafted and add to the appearance of the restaurant.
Cons; no hardware included (my bad) I should of asked, being reclaimed, sanded I didn't think there would be such deep divots in the wood.Food particles will get in and be difficult to clean. need to find a soft brush or other to prevent.
These are heavy tables if in a spot that you pull tables together for larger groups be prepared. All said I am happy with my purchase

18 januari 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Legendary Resolve

Experienced a major issue on perceived order vs actual order. After working through the situation which was handled impeccably from superior seating and adjoining trucking company we were able to find an amicable resolve for both parties. We actually ended up ordering all of our bar stools from them due to the way the other circumstances were handled and resolved.

Thank you to Jane and her team for the legendary customer service we were given.

Branden Warner
Cadrè Entertainment & Holdings

18 december 2017
Review zonder uitnodiging

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