I have been a subscriber to SuperSummary for more than 5 years. Any problem I have experienced with a question to them is answered promptly. In this age of technology it's comforting to know I can s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I originally ordered this subscription last summer when I was summer home schooling. I love the service but didn't need it past the summer. I would totally recommend for parents and educators. Its... Toon meer
Bedrijf heeft geantwoord
I lead a women's bible study in our parish and we are reading Surprised by Joy by C.S. Lewis. Lewis's writing style is not the easiest to get accustomed to reading, so I wanted to go online and find... Toon meer
Bedrijf heeft geantwoord
We had a Book Club meeting coming up, and I had read the book so far in advance that I didn't remember it in any detail. Your "SuperSummary" brought back so many details that I was able to participate... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Since 2015, we’ve developed an expansive library of literature Study Guides, all of which feature comprehensive summaries and in-depth analyses of key themes, symbols, characters, and quotes. Written by experts and academics, our Study Guides are designed to help every reader get the most out of every book they read. Over the years, we’ve expanded our library to include innovative resources, such as Teaching Guides and AI-powered tools that offer adaptive experiences for thousands of titles across fiction and nonfiction genres, from canon classics to popular reads. SuperSummary is the go-to platform for every student, teacher, and passionate reader who wants to understand better the books they read, assign, and study.
Contactgegevens
San Francisco, Verenigde Staten
- support@supersummary.com
- supersummary.com
4,4
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It's wonderful to be able to print out…
It's wonderful to be able to print out these materials instantaneously. They are generally deeply and thoughtfully written, some of the chapter summaries a bit rushed. On the whole, however, the notes reveal a thorough understanding of the authors, milieu and literary intent. Also, thank heavens, not a royal fortune to purchase!
5 maart 2026
Antwoord van SuperSummary
Thank you, Marshall! We appreciate your feedback on some things that you find positive about SuperSummary. It means a lot to us that you're finding so much value for money, and we hope you continue to get more out of every book with our Study Guides.
It is a very useful app
It is a very useful app if the book you're reading is included. So far, 2 out of 3 have been listed. I did find I wanted to ask questions, and to do that you need the PLUS plan.
5 maart 2026
Antwoord van SuperSummary
Hi Joanne! Thanks for your feedback. We'd love to know what that book was, as we rely on our users' suggestions a lot to grow our library in size and relevance. Please email us at support@supersummary.com if you're open to sharing. I can also see that you have upgraded your subscription to the Plus plan. We hope you find all the features available on that plan valuable for you!
Great customer service (specifically Carmela)
We had a misunderstanding regarding the billing on my account, and it was taken care within an hour of my contacting them.
While I did not continue the service due to unexpected circumstances, the content looked to be comprehensive and easy to understand.
I would not hesitate to use SuperSummary again if the need arises.
17 maart 2026
Review zonder uitnodiging
Antwoord van SuperSummary
Thank you for sharing, JM! Thank you for giving us a try, and we're happy that your experience has been so good overall that you would come back. We'll always be happy to serve you!
Super impressed with their customer…
Super impressed with their customer service support - so efficient and responsive! 10/10!
17 maart 2026
Review zonder uitnodiging
Antwoord van SuperSummary
Thank you so much for sharing, Claire!
Gilead by Robinson
Detailed and organized! I hope the future reads will be as informative
25 februari 2026
Antwoord van SuperSummary
We’re so glad you found the Gilead Study Guide valuable. We hold our content to very high quality standards, so you can feel confident that every Study Guide you use will offer the same expert-written support to help you get more out of every read. Thank you for choosing SuperSummary, and happy reading!
Helpful and easy to use
I use this app to track the books I read. One of the features I really like is that it not only keeps track of the titles, but also provides data on the genre of books I have read. It’s interesting to see my reading trend over time. I use it to challenge myself to read different types of books, new authors I have not yet read, and genres outside my usual go-tos. Glad it was recommended to me!
25 februari 2026
Antwoord van SuperSummary
We're very happy to hear that, Valerie! Thank you so much for sharing how SuperSummary is helping you stretch your reading horizons. We really appreciate your kind words and hope you continue to find value in our resources!
Amazing Customer Service!
I was originally disgruntled with a free trial miscommunication but after I explained my situation, they graciously refunded my money. It is actually a great and detailed site however, I only needed it for something once. Thank you for listening to my concern and making it right!
3 maart 2026
Antwoord van SuperSummary
Hi Josline! We're very sorry for any confusion. We offer a 7-day money-back guarantee, rather than a free trial. We've canceled and refunded you in full, and our Support team will reach out to you to share more details. Thanks for giving us a try!
Any questions I had about the book (new…
Any questions I had about the book (new member) were answered.
3 maart 2026
Antwoord van SuperSummary
That's great to hear, Tamara! Thanks for being with us, and we hope you continue to enrich your reading experience with SuperSummary for a long time!
Antwoord van SuperSummary
Thank you, Carmela! We love serving our book club member audience to prep for and shine at their book discussions. Thanks for being with us!
Took my money and didn't offer trial…
Took my money and didn't offer trial period* Feel scammed
3 maart 2026
Antwoord van SuperSummary
Hi Cher! We're very sorry for any inconvenience. Please note that we don't offer a free trial but a money-back guarantee. We'll reach out from support@supersummary.com to give you more information and offer a fair resolution. Looking forward to connecting with you!
I cancelled.
4 maart 2026
Antwoord van SuperSummary
Hi there! We can see that you indeed canceled your subscription successfully. We'll reach out from support@supersummary.com to learn more about your experience and how we can make things better. Looking forward to connecting with you!
I have used for my book club
I have used for my book club, for both being a participant but a presenter. Great App!!!!!
23 februari 2026
Antwoord van SuperSummary
Thank you so much! We're glad SuperSummary is helping you participate effectively in book club discussions. Thanks for being with us!
Antwoord van SuperSummary
Thank you so much, Marie! We're glad you're satisfied.
Most valuable quick response to…
Most valuable quick response to questions with additional information
22 februari 2026
Antwoord van SuperSummary
Thank you for sharing! We are very proud of our Ask SuperSummary tool, and we're so glad it's providing so much value for you.
I had a really hard time getting…
I had a really hard time getting through a book and needed to so I could participate at my book club. SS was so well laid out and gave me the nuts and bolts I needed. I actually went back and finished the book!
24 februari 2026
Antwoord van SuperSummary
That's wonderful feedback, Carrie! Thank you so much. We are so happy to hear that SuperSummary gave you what you needed to participate effectively in your discussion and also to go back and finish the book. That's at the heart of what we do, so we appreciate you sharing your experience.
Good customer service
Update: After my review the company reached out to me and advised they were issuing a refund. I still think the wording of the initial offer was misleading but appreciate that they cared enough to make it right. The concept of this app is great, just not what I was looking for.
Original review -No way to really check it out without signing up. So, I signed up under a free trial period but they charged my card for a full year. I tried to contact them for a refund but they did not respond. The service does not have the books we are currently reading (at least 3 months out) in my bookclubs so the service is useless for what I thought it would be.
23 februari 2026
Antwoord van SuperSummary
Hi Kahy! We're very sorry for any inconvenience. We offer a money-back guarantee rather than a free trial, and we require a refund request within 7 days to issue one. We've looked, but we can't find any correspondence from your email. Not to worry, we've issued a full refund now. We'll reach out from support@supersummary.com with more details. Thanks for giving us a try!
excellent service support and really…
excellent service support and really well-done reviews / summary's / analysis of book...only small drawback is that some books do not have complete summaries avail due to lack of interest in the book and some books I would like to access are not on the list...
still an incredible platform...very much enjoying it so far!!
23 februari 2026
Antwoord van SuperSummary
Thank you so much, Margo! We're glad you're satisfied with SuperSummary on so many fronts. Our library is ever-growing, and we'd love to get your title suggestions so we can take a look and add those to our list if we don't yet have them. Please email us at support@supersummary.com. Thanks in advance!
Thank you Super Summary
I stumbled upon Super Summary when I needed it the most to hep me remember the iBooks I was reading at book club. I am unable to remember key details lately an I feel Super Summary helps me be able to take a better part in the discussions.
1 maart 2026
Antwoord van SuperSummary
That's fantastic to hear, Louise! Thank you so much for sharing how SuperSummary is helping you to better participate in your book club discussions. It's our honor to be a part of your reading journey!
HIgh Quality Summary
Concise; clear; accurate; and broken down by the most relevant themes. Made speaking with our children about the concepts as well as evaluating their level of comprehension easy.
22 februari 2026
Antwoord van SuperSummary
Thank you so much for sharing, Mack! We are so happy to hear that we are making reading and teaching about literature easier for you. Thanks for your trust in SuperSummary!
I'm talking about customer service
I'm talking about customer service. The app wasn't working. Customer service (specifically Carmela) helped me fix my issue. She was very kind and patient. Thank you.
22 februari 2026
Antwoord van SuperSummary
Thank you for your kind words for Carmela! We'll be sure to give her kudos for making you, and anyone who needs support, so happy with her prompt and effective resolutions. We appreciate your sharing your experience!
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