I saw an unintended charge on my PayPal account. I expected a long drawn out battle to have the charge reversed. Much to my surprise and appreciation, SuperSummary issued a refund in a single day afte... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Today, one of the customer service reps helped me through some technical issues so I could open this app on my phone and p.c. I was so grateful for the help. I really like this app. I am a member o... Toon meer
Bedrijf heeft geantwoord
It was wonderful to quickly read a summary of the book after having read the entire book— it helped me to put it all together, remember the events and the characters and thus be able to reframe the b... Toon meer
Bedrijf heeft geantwoord
I thought the book reviews could be a bit more in-depth. I am reading Ulysses by James Joyce. I found a resource with a more in-depth description for each chapter. I am enjoying SS, btw. Thank you... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 2015, we’ve developed an expansive library of literature Study Guides, all of which feature comprehensive summaries and in-depth analyses of key themes, symbols, characters, and quotes. Written by experts and academics, our Study Guides are designed to help every reader get the most out of every book they read. Over the years, we’ve expanded our library to include innovative resources, such as Teaching Guides and AI-powered tools that offer adaptive experiences for thousands of titles across fiction and nonfiction genres, from canon classics to popular reads. SuperSummary is the go-to platform for every student, teacher, and passionate reader who wants to understand better the books they read, assign, and study.
Contactgegevens
San Francisco, Verenigde Staten
- support@supersummary.com
- supersummary.com
4,5
Uitstekend
994 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thorough reviews and summaries
Thorough reviews and summaries. Thoughtful questions.
11 februari 2026
Antwoord van SuperSummary
Thank you for sharing, Jim! We're glad you're satisfied.
Good condensed reading service and great variety of titles.
The service for condensed reading material is good and they have an abundance of titles. Just be aware if you choose the trial version you may be billed a full year’s subscription ($60) vs $5 for one month. The company was very kind to provide me a full refund although the terms indicate refunds aren’t generally made. I am grateful this company agreed to help me out and provide a refund.
3 februari 2026
Antwoord van SuperSummary
Hi Tina! Thanks for reaching out. We're very sorry for any confusion. Your satisfaction is our priority, so our subscriptions are fully refundable under our money-back guarantee, where you get 7 days to explore our website and decide if you want to remain subscribed. Not to worry, we've issued a full refund now, and our Support team will reach out shortly with further details. Thanks for giving us a try!
Saved me a few times …
Saved me a few times as I searched for guidance teaching difficult novels. Highly recommend.
10 februari 2026
Antwoord van SuperSummary
Thank you so much for recommending us and for choosing SuperSummary for your classroom. We truly appreciate your support and are grateful to be a part of your students’ learning.
I was the discussion leader for Ann…
I was the discussion leader for Ann Tyler's book, "Three Days in June". Your comments and questions helped me organize my own analysis and commentary. Our group was so pleased and gained greater insight and all loved the book and participated. Thank you!
1 februari 2026
Antwoord van SuperSummary
We’re delighted to hear that, Linda. Thank you so much for using SuperSummary to prepare and to help guide your group toward such an enriching discussion. We’re honored to be part of your reading journey and look forward to supporting many more meetings to come.
Helpful Tool for Parents
I was able to help my son with his book report and guide him to the answers his teacher was looking for.
8 februari 2026
Antwoord van SuperSummary
Thank you so much for sharing that, Sarah. We’re glad SuperSummary helped you support your son with his book report. We appreciate you choosing SuperSummary, and we hope it continues to be a helpful resource for your family.
Highly recomended
I think that this site is very useful for students. Even for essentials you can get enough goods for basic needs. I highly recomend!
30 december 2025
Review zonder uitnodiging
Antwoord van SuperSummary
Thank you so much for the recommendation! We’re glad to hear you find our essentials plan valuable. We appreciate you!
Wonderful resource
I LOVE it. I've been using it to help run my book club. It has been very helpful in keeping the momentum going and keep it interesting. Thank you for creating such a wonderful set of resources.
30 januari 2026
Antwoord van SuperSummary
Thank you so much for the kind words! We’re really glad SuperSummary has helped you run your book club and make discussions more engaging. It means a lot to hear our resources are supporting your group, and we look forward to being part of many more great reads ahead.
Great service and contrnt
I had an issue with my account and Super Summary took care of it immediately and quickly. I love how it helps me,also, with preparing for book discussions.
Thank you!
17 februari 2026
Review zonder uitnodiging
Antwoord van SuperSummary
Thank you so much for sharing this, MaryAnn. We’re glad our team was able to resolve your account issue quickly, and it means a lot to hear that SuperSummary also helps you prepare for book discussions. We appreciate your support!
Antwoord van SuperSummary
We're sorry to hear your experience didn't meet your expectations. We'd love to help clarify — our platform offers in-depth literary summaries, analyses, and a suite of tools designed to enrich your reading experience, rather than full book titles for purchase or borrowing. We hope this clears things up, and we'd love the chance to show you the value of what we offer. Please don't hesitate to reach out to our support team if you have any questions!
As a book group facilitator
As a book group facilitator, having access to summaries to refresh my memory, historical context and information, author information, and the ability to create questions in ONE place has been a game-changer.
2 februari 2026
Antwoord van SuperSummary
Thank you for such kind words, Amanda. We’re so glad to hear those sections and features are making a real difference for you. Feedback like this reminds us why we do the work, and we truly appreciate you choosing SuperSummary!
the information available on…
the information available on SuperSummary is invaluable to discussions with my new book club
29 januari 2026
Antwoord van SuperSummary
That's fantastic feedback, Judy! Thanks so much for trusting SuperSummary with your preparation for your new book club. We wish you many insightful discussions ahead, and hope to be a part of them through you.
Antwoord van SuperSummary
Thank you so much! We're glad we're being helpful.
Received feedback from the company
I signed up to look for a particular novel study but it wasn’t what I thought it was going to be. I tried to cancel my subscription but have not been able yo do so.
February 16
I am happy to say that I received an answer from supersummary and I will be receiving a full refund . It’s nice to know that some companies still read reviews and respond to them. Thank you. The company does have some really great resources, just not for the novel I need.
24 januari 2026
Antwoord van SuperSummary
Hey Connie! We're verey sorry to hear that our product didn't meet your expectations, and we appreciate you giving us a try. I can see that you were able to cancel your subscription, and we've issued a full refund under our money-back guarantee. We hope you the best in your reading journey!
It checked all the boxes
It checked all the boxes, characters, themes, chapter summaries, very useful.
8 januari 2026
Antwoord van SuperSummary
Thank you very much. We’re so glad SuperSummary is meeting all your needs and that our resources have been useful for you. We appreciate your support and look forward to being part of your reading and learning ahead.
The summaries were concise and accurate.
The summaries were concise and accurate. Very helpful when reviewing in a Book Club. The quotes were also useful and important, giving more depth to the discussion.
19 november 2025
Review zonder uitnodiging
Antwoord van SuperSummary
Thank you for your kind review, Dana! We're glad our summaries and important quotes section helped guide a deeper discussion at book club. Thanks for using SuperSummary!
Over two weeks ago I reached out with…
Over two weeks ago I reached out with an issue involving access to my saved guides. I recieved a question about how many titles I had saved. I answered and yet I still cannot access my guides.
30 januari 2026
Antwoord van SuperSummary
Hi Kelly. We're so sorry for any inconvenience! I can see our Support team has reached out with help for accessing your saved Study Guides. We will look into your case to see what happened and make it up to you. We're looking forward to connecting!
Great customer service
Great customer service! I had an issue with a summary that I purchased on Amazon, and the problem was quickly resolved in a very helpful manner.
8 februari 2026
Review zonder uitnodiging
Antwoord van SuperSummary
Thank you for sharing, Karen! We're glad our Support team provided you with a positive experience.
It’s alright
It’s alright, doesn’t have many selections and not many study guides for books
22 januari 2026
Antwoord van SuperSummary
Hey Angel! We're so sorry to hear that we didn't have some of the books you wanted. We'd love to learn what those books are! We are most interested in growing our library, and to keep it relevant, we rely on your suggestions. We'll reach out to you shortly, and look forward to connecting with you!
Super Summary is an Incredible Resource!
Super Summary has been an incredible resource for the many books I read with my students. Each summary provides a detailed summary and analysis of the chapters and the book, with thoughtful essay questions, character analysis, and theme and moral discussions. A new feature has been provided to create your own discussion questions based on your student's levels. I would highly recommend a Super Summary subscription to any educator.
10 februari 2026
Review zonder uitnodiging
Antwoord van SuperSummary
Thank you so much, Wendy! Your recommending us to other educators means the world to us. We have indeed launched many new cool features to enhance your reading and teaching experience, and we're glad you've found the discussion questions generator useful. Thanks for being with us!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.