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Supportly App Reviews 

268
•
TrustScore 5 uit 5

4,9

Softwarebedrijf
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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

mysupportly protects my data and my computer from threats by malicious hackers. I have trust and faith in their knowledge and consistent ability to keeping these bad actors outside of my information.

Beoordeeld met 5 van de 5 sterren

Protection is so secure. My computer is safe, like new. Richard was excellent, professional, and very able. Richard is an outstanding man for your company!

Beoordeeld met 5 van de 5 sterren

James Richard Walton was terrific: friendly, professional, knowledgeable, and with world-class computing chops. Fixed a huge problem for us! I give Mysupportly my very highest recommendation. Best... Toon meer

Beoordeeld met 5 van de 5 sterren

Richard was extremely helpful, patient and polite. Provided me value-able information and help me understand and provided me the best resolution of my issues.

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Supportly App is a customer support app based platform available on App store and Google Play store that provides 24/7 support for consumer-based tech products and services. The company was founded in 2010 by a team of experienced customer support professionals who were frustrated with the lack of quality support available for consumers and the app was launched in 2022. Supportly App offers a wide range of support services, including: Phone support Live chat Email support Social media support In-app support The company's team of experts is available to help consumers with a variety of issues, such as: Troubleshooting technical problems Resetting passwords Resolving billing issues Providing product information Answering general questions And a lot more... Supportly App is committed to providing high-quality support to its customers. The company offers a satisfaction guarantee, and its team of experts is always working to find solutions to customer problems. In addition to its customer support services, Supportly App also offers a number of features that make it a valuable tool for consumers. For example, the platform allows customers to: View their support history Rate and review their support experiences Contact customer support staff directly Supportly App is a valuable tool for consumers who need help with their tech products and services. The company's team of experts is always available to help, and the platform offers a number of features that make it easy to get the support you need. Benefits of using Supportly App: 24/7 support: Supportly App is available 24/7 to help consumers with their tech problems. This is especially helpful for consumers who experience problems outside of business hours. High-quality support: Supportly App's team of experts is experienced and knowledgeable in troubleshooting tech problems. This means that consumers can be confident that they will receive the best possible support. Affordable: Supportly App is a cost-effective option for consumers who need help with their tech products and services. The company offers a variety of pricing plans to fit different budgets. Easy to use: Supportly App is easy to use. Consumers can contact customer support staff by phone, live chat, email, social media, or in-app. **Overall, Supportly App is a valuable tool for consumers who need help with their tech products and services. The company's team of experts is always available to help, and the platform offers a number of features that make it easy to get the support you need.**

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

268 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(268)

22 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Ricky was very knowledgeable

Ricky was very knowledgeable. He Kept us advised as to what he was doing. Explained the whole process and reassured us along the way. Highly recommend.

22 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful service...full explanation of…

Wonderful service...I was googling recipes and received a popup with a recording stating my IP address had been hacked, my computer was locked (it was, I couldn't do anything) and that I should not shut down my computer but to call the phone number that was in the popup box on the screen. Supposedly this # was a Microsoft support #.
Because of the scamming that happens these days instinct told me to, 'DON'T TRUST BUT VERIFY' so I used my phone to check phone numbers for Microsoft support. The number on my computer screen was not a number I could find so I called a number listed on the Microsoft support site. I was connected with a tech who explained that I was smart not to call the # in the popup box that appeared on my computer screen as this was hackers using the Microsoft name to gain access to people's personal information. I had to allow the support techs complete access to my computer to cleanup & reinstall applications, install drivers, give my computer a new IP address, etc I was able to see what the techs were doing and they fully explained what they were doing as they did their thing to put my computer in a secure state. I am confident if I have problems in the future I will get the help I need. I purchased the Supportly security package that will protect my computers, our phones, and notebook as they are all linked together. This is really scary stuff. A person's livelihood and identity can be compromised from hackers and scammers in a heartbeat.

21 april 2024
Review zonder uitnodiging

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