Sussex Beds Reviews 

938
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience. Graham talked me through my options and gave me a quote on the day. He contacted me a few days later to see if I had made a decision. I decided to order my new bed and am now awaiti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent product knowledge well explained in the Bexhill shop. After an expensive mistake with a previous bed it was good to have the option of a 60 day trial. There is a good range of sizes, ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beddenwinkel
  2. Slaapkamermeubilair winkel
  3. Meubelwinkel

Over Sussex Beds

Geschreven door het bedrijf

Welcome to Sussex Beds

At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.

Why Shop With Us?

  • 🛏️ Over 40 years of sleep expertise
  • ⭐ Trusted family-run business
  • 🏪 Multiple stores across Sussex, Kent & Surrey
  • 💤 Wide choice of beds, mattresses & frames
  • 🤝 Friendly, knowledgeable sleep experts
  • 🚚 Professional delivery service

Helping You Sleep Better

Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.

Visit One of Our Stores

We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.

Thank You

Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

938 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(938)

197 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

New Bed

Very pleased with my purchase of a new bed.
The sales assistance Lynn was very knowledgeable & helpful which made me choose the right product. A first class service provided.I look forward to having the bed delivered.

11 februari 2026
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you for your wonderful feedback 😊 We’re delighted to hear Lynn’s knowledge and support helped you choose the right bed. We’ll be sure to pass on your kind words, and we hope you’re just as pleased once it’s delivered!

Beoordeeld met 5 van de 5 sterren

the whole experience of shopping in at…

the whole experience of shopping in at Sussex Beds was great, lots of information and advise, but not pushing for a sale, which is why a choose to buy the bed in the end.

14 februari 2026
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your kind words! We're delighted you had a great experience at Sussex Beds and felt comfortable making your choice. Enjoy your new bed! 😊

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience from looking to delivery and the bed is excellent

12 februari 2026
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you for your lovely feedback 😊 We’re delighted to hear you had a great experience from start to finish and that you’re enjoying your new bed!

Beoordeeld met 5 van de 5 sterren

Fantastic service

I can’t speak highly enough of Ian at the Portslade showroom. He is knowledgeable, professional and genuinely friendly, and he makes the whole process straightforward and efficient.

This is my second purchase from Sussex Beds. I returned purely because of the excellent experience I had two years ago, which, coincidentally, was also with Ian.

Sussex Beds is now the only place I’ll buy my beds from.

17 februari 2026
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your wonderful feedback 😊 We’re thrilled to hear that Ian at our Portslade showroom made both of your purchases so enjoyable and straightforward. It’s fantastic to know you continue to trust Sussex Beds for your beds — we truly appreciate you!

Beoordeeld met 5 van de 5 sterren

We were looking for a new mattress and…

We were looking for a new mattress and bed. There was no pressure unlike bigger chains we tried and the staff were just around to answer questions which made it easy

31 januari 2026
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you for your lovely feedback 😊 We’re so pleased our team could make your visit relaxed and helpful, and that you found the perfect mattress and bed without any pressure!

Beoordeeld met 5 van de 5 sterren

First class

Everything from first to last was done with professionalism, friendliness and helpfulness. Should have added Ian Hay was instrumental in all this.

1 januari 2026
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your kind words 😊 We’re delighted to hear you experienced professionalism, friendliness, and helpfulness throughout. It means a lot to us!

Beoordeeld met 5 van de 5 sterren

Great service

We had fantastic service from the staff at the Haywards Heath branch when burying our new bed. Knowledgeable and helpful staff also gave us the space to think about our decision and test out lots of options.

9 januari 2026
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you for your lovely feedback 😊 We’re thrilled to hear our Haywards Heath team provided fantastic service and gave you the time and space to find the perfect bed. We hope you enjoy many comfortable nights!

Beoordeeld met 5 van de 5 sterren

After visiting several shops we decided…

After visiting several shops we decided to give Sussex Beds a try. Katrina at Newnham Court Maidstone was very friendly and helpful, gave excellent advice and service. Thank you

9 februari 2026
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for choosing us after visiting other shops — we’re delighted you gave us a try 😊

It’s wonderful to hear that Katrina at our Newnham Court Maidstone store provided such friendly, helpful service and excellent advice. We’ll be sure to pass on your kind words. Thank you again for your lovely feedback!

Beoordeeld met 5 van de 5 sterren

Mark Curtis was very friendly and…

Mark Curtis was very friendly and helpful. However, I was not impressed with the delivery men as they did not take their shoes off went entering my property

6 januari 2026
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you for your feedback 😊 We’re so pleased to hear that Mark was friendly and helpful during your visit.

We’re very sorry to hear that the delivery team did not take their shoes off when entering your property, they do usually do this if asked, we will pass your comments onto the team.

Beoordeeld met 5 van de 5 sterren

Really good service

Really good service
Really helpful and friendly

30 december 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you for your kind words! We’re so pleased you found our team helpful and friendly 😊

Beoordeeld met 5 van de 5 sterren

Excellent all round

Great help and advice in the showroom through to a smooth delivery and good sleep. Very pleased with the product and service received from Sussex Beds ⭐️

2 januari 2026
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you for your lovely review! We’re thrilled you’re enjoying your new bed and that everything from the showroom to delivery went smoothly 😊

Beoordeeld met 5 van de 5 sterren

Mattress

Just all-round service from start to finish.

14 januari 2026
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you for your wonderful feedback! We’re thrilled you enjoyed the full experience from start to finish 😊

Beoordeeld met 5 van de 5 sterren

I knew what I did not want but needed…

I knew what I did not want but needed advice on what I did so with the budget I had was nice to get the advise and go through the choices thanks

5 januari 2026
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you for your lovely feedback! We’re so glad we could help you find the perfect choice at your budget 😊

Beoordeeld met 5 van de 5 sterren

Very pleased with service provided

Very pleased with service provided. Attentive staff and good choice at their Worthing branch so it was easy to experience each mattress before making a decision. Swift delivery and the guys who called were very careful and removed old bed and packaging. Would definitely recommend.

11 januari 2026
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you for your lovely review. We’re delighted you enjoyed your experience at our Worthing branch and that everything from choosing your mattress to delivery went smoothly. We really appreciate the recommendation 😊

Beoordeeld met 5 van de 5 sterren

Fantastic service

Bought a bed, changed my mind after 30 or so days, they changed the bed with no issues & got a bit of refund as newer bed slightly cheaper!
Can’t thank Emily Fellows from Ashford, Kent, “branch manager” enough !!
Very helpful & professional .
Highly recommend !!

5 januari 2026
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you for your fantastic feedback. We’re so pleased Emily and the Ashford team were able to help and make the change so easy for you. Your recommendation really means a lot to us 😊

Beoordeeld met 5 van de 5 sterren

Staff in the shop were knowledgeable…

Staff in the shop were knowledgeable and very helpful. They were also very kind and gave my husband a cup of tea while he waited for me to fetch the car.

3 januari 2026
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you for your lovely feedback. We’re so pleased to hear our team looked after you both — and that a cup of tea helped make the wait more comfortable!😊

Beoordeeld met 5 van de 5 sterren

Very helpful at Uckfield shop

Very helpful at Uckfield shop. I have been a customer for a few years and all the staff are helpful, polite and patient.

Your lads who deliver are a delight to deal with and very respectful of your property. They work hard and are a credit to the company

26 januari 2026
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you so much for your kind words. We’re delighted to hear you had such a positive experience with our Uckfield and delivery teams — your feedback really means a lot to us and will be shared with the team. We look forward to welcoming you again soon 😊

Beoordeeld met 5 van de 5 sterren

First class-Fantastic customer service

First class-Fantastic customer service! Very knowledgeable and happy to help with questions etc.. had tried various retailers of the typical bed brands, but none were as enthusiastic and keen to help as the customer service agents in Sussex beds, they went out of their way to assist and inform us of the vast choices available and never tried any hard sales tactics!- fab customer service, much more personal service. We bought a king size mattress, pillows and more! Will definitely recommend and return to them when we need to upgrade our spare rooms. Also love the mechanical adjustable beds!! Vast choice available and comparable with the high quality brands that we had previously tried.

28 januari 2026
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you so much for your kind words! We’re absolutely delighted to hear you had such a positive experience with our team and that we could help you find the perfect mattress and more. Your recommendation truly means a lot to us, and we look forward to welcoming you back when it’s time to upgrade your spare rooms 😊

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