Sussex Beds Reviews 

940
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent product knowledge well explained in the Bexhill shop. After an expensive mistake with a previous bed it was good to have the option of a 60 day trial. There is a good range of sizes, ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

An excellent service tailored to your needs and specific requirements! The employee in the Brighton shop gave us as much time as we needed to make a decision, providing all the necessary data an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beddenwinkel
  2. Slaapkamermeubilair winkel
  3. Meubelwinkel

Over Sussex Beds

Geschreven door het bedrijf

Welcome to Sussex Beds

At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.

Why Shop With Us?

  • 🛏️ Over 40 years of sleep expertise
  • ⭐ Trusted family-run business
  • 🏪 Multiple stores across Sussex, Kent & Surrey
  • 💤 Wide choice of beds, mattresses & frames
  • 🤝 Friendly, knowledgeable sleep experts
  • 🚚 Professional delivery service

Helping You Sleep Better

Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.

Visit One of Our Stores

We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.

Thank You

Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

940 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(940)

197 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

I would to say the manager Fay were…

I would to say the manager Fay were very helpful. It’s just ashame I won’t be to get a bed what I want.

15 november 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your kind review!
We’re really pleased to hear that Faye was so helpful during your visit. We’re only sorry we couldn’t provide the exact bed you were hoping for this time. If there’s ever anything else we can do to help or any alternatives you’d like to explore, we’re always here for you.

Thank you again for your lovely words! 😊

Beoordeeld met 5 van de 5 sterren

called 30 min before arriving …

called 30 min before arriving Brilliant service put the head board on no complaints at alll

17 november 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your lovely review!
We’re really pleased to hear the team gave you a 30-minute call ahead and provided brilliant service throughout.
Thanks again for your kind words 😊

Beoordeeld met 5 van de 5 sterren

ASHFORD SUSSEX BEDS

We visited the Ashford branch and received outstanding service from ERICA.Deliver was also excellent via MARK,HARVEYand another true professional who delivered on the second run.
What a great company bed and mattress chosen and delivered within a few days.So professional .5 stars .
Many thanks

18 november 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your amazing review!
We’re delighted to hear you received outstanding service from our Ashford store, and that delivery from Mark, Harvey and the team was equally excellent. It’s wonderful to know your bed and mattress were chosen and delivered within just a few days and that everything felt so professional from start to finish.

Your 5-star praise means the world to us — many thanks! 😊

Beoordeeld met 5 van de 5 sterren

Efficient and Friendly

I needed a new bedframe with very little notice, within a tight budget, Sussex beds accomodated both of these requirements for me on the same day. Easy to deal with and friendly staff.

19 november 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your great review!
We’re really pleased we could help you find the right bed frame at short notice and within your budget. It’s wonderful to hear you found our team easy to deal with and friendly — that’s exactly what we aim for!
Thanks again for choosing us! 😊

Beoordeeld met 5 van de 5 sterren

Excellent in the shop to deal with.

Excellent in the shop to deal with.
Telephone info great.
Delivery and install...all smoothly done.
Thank you Sussex Beds.

10 november 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your wonderful review!
We’re thrilled to hear you had an excellent experience in-store, found our telephone support helpful, and enjoyed a smooth delivery and installation.
Thank you for choosing Sussex Beds! 😊

Beoordeeld met 5 van de 5 sterren

They were very pleasant and helpful

They were very pleasant and helpful, explained what I wanted and they chose a few bed for me to pick from

29 oktober 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your lovely review!
We’re delighted to hear our team were pleasant and helpful, and that they could guide you to find the perfect bed. We really appreciate your kind words! 😊

Beoordeeld met 5 van de 5 sterren

On 8th/Aug/2025

On 8th/Aug/2025
I purchased a bed frame, and assembly from Sussex beds. The men who delivered and assembled it were very considerate and the frame was assembled very well. I found all my dealings with the company to be excellent.
I highly recommend them.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you Patricia!
We’re thrilled to hear your bed frame was assembled so well and that our delivery team were considerate. It’s fantastic to know that your experience with Sussex Beds was excellent from start to finish, and we really appreciate your high recommendation! 😊

Beoordeeld met 5 van de 5 sterren

Great advice..

17 november 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your review!
We’re really glad to hear you found the advice helpful.
If you need anything else, we’re always here to help! 😊

Beoordeeld met 5 van de 5 sterren

GOOD SERVICE

Good Sales person Emily at the Canterbury store, who went through all of the information needed. Delivery was on time and they called me prior to the visit. They quickly removed and installed the new bed. Then went through all of the needs to do with the item. Good service.

14 november 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your lovely review!
We’re delighted to hear Emily at our Canterbury store took great care in guiding you through everything, and that your delivery was prompt and well-organised. It’s wonderful to know the team removed your old bed, installed the new one, and made sure you had all the information you needed.
We really appreciate your kind words — great service is exactly what we aim for! 😊

Beoordeeld met 5 van de 5 sterren

Great all round 5*****s

Great Shop Service, Great Product, Great Price, Great Delivery Service, Polite, friendly. I am well pleased I went there

25 oktober 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your fantastic review!
We’re thrilled to hear you were pleased with the service, product, price, and delivery — that really means a lot to us. It’s wonderful to know you had such a positive experience, and we’re so glad you chose to visit us! 😊

Beoordeeld met 5 van de 5 sterren

Very good customer service and…

Very good customer service and excellent delivery

11 november 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much!
We’re really pleased to hear you received very good customer service and an excellent delivery experience.
We truly appreciate your kind words! 😊

Beoordeeld met 5 van de 5 sterren

Couldn’t ask for more!

Staff in the shop were friendly and helpful without being pushy. A good selection of beds at a range of competitive prices. Service was great and delivery was equally as good.

18 september 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you Colin for your lovely review!
We’re delighted to hear our team were friendly and helpful without any pressure, and that you found a great selection of beds at competitive prices. It’s wonderful to know you received great service all the way through to delivery as well.
We really appreciate your kind words! 😊

Beoordeeld met 5 van de 5 sterren

Very comfortable

Very comfortable. Thank you.

22 september 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you so much for your review!
We’re delighted to hear you’re finding your new mattress very comfortable! 😊

Beoordeeld met 5 van de 5 sterren

Mattress good and delivery on time

3 november 2025
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you for your lovely review!
We’re really pleased to hear you’re happy with the mattress and that delivery arrived right on time! 😊

Beoordeeld met 5 van de 5 sterren

Good and efficient service

I was greeted in a friendly and respectful manner and shown beds which were compatible with my stated requirements with explanations of the various features.As a result I was able to choose a bed which suited my requirements and an order was placed and payment made.The whole process was quick and easy and the bed was delivered within about a week.

12 september 2025
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you so much for your wonderful review!
We’re delighted to hear you were welcomed so warmly and guided through the options that matched your needs. It’s great to know the process felt quick and easy, and that your new bed arrived so promptly.
We really appreciate your kind words and are thrilled you found the perfect bed! 😊

Beoordeeld met 4 van de 5 sterren

good service

good service, very helpful staff with good knowledge
of products.
very happy with our purchase

24 oktober 2025
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you so much for your lovely review!
We’re really pleased to hear you received great service and found our team helpful and knowledgeable. It’s wonderful to know you’re happy with your purchase! 😊

Beoordeeld met 3 van de 5 sterren

mattress

the mattress took over a month to arrive and we had to chase it as we were told 2-3 weeks.

12 september 2025
Review zonder uitnodiging
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Antwoord van Sussex Beds

Hi Andrew, thank you for your feedback, apologies for the delay in getting your new mattress to you. We are looking into why the order was delayed so that we can avoid the same issue in future.

Beoordeeld met 5 van de 5 sterren

Caterham Store.

Caterham Store.
Graham Hill was amazing he was very knowledgeable
and friendly. The delivery guys were amazing too also very friendly...We have nothing but praise for them all.

16 oktober 2025
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you so much for your wonderful review!
We’re thrilled to hear Graham and our delivery team made such a great impression. It’s fantastic that you found everyone friendly and knowledgeable — we really appreciate your kind words and praise! 😊

Beoordeeld met 5 van de 5 sterren

GOOD RELIABLE SERVICE

3 november 2025
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you so much for your review!
We’re delighted to hear you found our service reliable. Your kind words mean a lot to us! 😊

Beoordeeld met 5 van de 5 sterren

The experience with Sussex beds was a…

The experience with Sussex beds was a delight their knowledge was exceptional
Would recommend this company
Mattress is super comfortable
Thank you!

14 november 2025
Review zonder uitnodiging
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you so much Philippa!
We’re thrilled to hear you enjoyed your experience with us and found our team knowledgeable. It’s wonderful that you’re enjoying your super comfortable mattress, and we really appreciate your recommendation! 😊

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