Sussex Pond Doctor Ltd Reviews 

Doug and his team did a fantastic job filling in our very large koi pond (and rehoming our fish).
It was a difficult project as the pond is on a steep raised area with access issues but they solved all the unforeseen problems that arose and did not change their quote.
Would highly recommend them to anyone.

Excellent company , great communication with Doug and well executed regeneration of our natural pond. I particularly liked the consideration that they gave to our wildlife and its protection , all work done manually when machinery would be quicker but very harmful to the natural environment. We will definitely work with Sussex Pond Doctor again.

Couldn’t recommend pond doctor enough! Have been waiting to have a pond like this for a long time! Doug and his team made that happen, not only that the service was outstanding , dealt with every request, turned up on time everyday, looked after my fish whilst out of the pond, was courteous, friendly and tidy! I can’t stop staring at my pond now, th quality and detail they put in is remarkable! Would highly recommend!

Doug, The Pond Doctor, came to assess the work to be done on bringing two ponds into one large one for our growing Koi carp. He discussed all possibilities together with solutions of the work and how it would be carried out. Following our agreement of this he sent his quotation and we set a start date. The original quotation was kept to when we paid the bill.
Doug, with Craig and Russell arrived every day on time for the five days they were here. They were very respectful of the garden, fish and plants and sorted out temporary housing for the fish and pond plants.
They kept everything clean and tidy as they went. In fact they used a jet wash at the end ensuring any muddy parts were washed away. All of them were very respectful and polite.
Doug has an absolute passion for ponds in every way, whether it be building from scratch to maintaining or servicing them. He is a great guy who knows exactly how to make your plans become a reality.
We are extremely grateful of his services, leaving us very, very happy and would not hesitate in recommending him and his team.

I asked Sussex pond Doctor to supply & install a new filter , air pump & switch box for my fish pond & I am delighted with the new equipment , the filter has an auto clean option so that was a bonus & the air pump can feed 6 airlines which can be adjusted for more or less powerful air bubbles in the pond . They put one in my wildlife pond also which I really like as I can have just gentle air bubbles whilst in the fish pond I can turn up the power which the fish love in this heatwave . In just a day this 25,000 pond filter with 35 WATT UV cleared up my green pond & now the pond is so beautifully clear I can see the bottom . Also Doug has been very helpful in my plans for a Koi pond upgrade in April 2023 , I thoroughly recommend Sussex Pond Doctor if you want the best .

I was given advice on how they could proceed to refurbish the pond which had been neglected for many years. This was done and a new pump and filtration system installed. Doug explained to me how to use the system and gave me assurance to email him if I had any problems following his instructions. I now have a pond back to its former glory. Doug and team were polite and respectful of my property, they left the site clean and tidy. I would not hesitate to recommend Sussex Pond Doctor.

Good advice and excellent communication throughout the process of visiting site, quoting and installing a pond filtration/uv system. Installed very quickly, with more useful advice from the installation team as well as a thorough explanation of how to use and maintain the system. Would recommend to anyone with pond problems

Thank you very much to Doug and his hard working team for a brilliant job just completed to the highest of standards. We have a large pond with koi carp and numerous other fish and planting that needed total rebuild the finished result being the best it has ever looked. All the guys were diligent and hard working and a pleasure to have around. Thank you so much!

I am absolutely delighted with The Pond Dr and his team. Doug and the team were a little late due to traffic, not their fault, but they rang me. Then everything they did was brilliant, they laid some plastic down to protect the the lawn, they cleared the area where the pre-purchased pond was to go, we had a chat, and after a few hours my wild life pond was finished. It looks beautiful and gives the appearance that it’s been there for years and not just a few days. Doug and his team are very knowledgeable and have a excellent eye for detail and positioning of plants etc. I just wish I could insert the before and after photos. I now have to wait for the wild life to arrive, which Doug assured would happen. All in all I’m a very happy customer and would recommend Dr “Doug” and his team to anyone.

Thanks to Doug and the team, our neglected school pond is as good as new, with a tree and much overgrowth removed, a new liner and clear water!

The children can't wait to get out, and with Doug's further support we will be introducing some wildlife attracting, pond friendly plants to further their learning.

Sussex Pond Doctor arrived promptly, clearly understood my needs and made an excellent job of cleaning my pond (which was very mucky). The guys looked and acted professionally and I have already entered a diary reminder to get them back next year.

The pond in our garden had been leaking and semi-derelict for years. Doug & the team patiently took us through the options while we thought long and hard about it. We eventually bit the bullet and are so glad we did! We now have a lovely pond with working cascade and fountain, as well as fish and water lilies. We're delighted with the result and have had many positive comments from passing neighbours. We thoroughly recommend Sussex Pond Doctors!

These guys were very clean and tidy.
Excellent job.
Very helpful and very professional.
I have very happy fish !!!

Its been 6 months since my pond was totally revamped. I inherited the reasonably sized pond when I purchased the property some 29 years ago and looked after the same DIY with the usual hiccups along the way re pond maintenance and fish keeping. It had become over grown and needed a total rebuild. Doug and his able helper arrived and emptied the pond, looked after the fish, and did a superb job on time and within budget. They basically rebuilt the pond from scratch with new liners, filtration system, pump, waterfall, edging blocks the full monty. It did look fantastic when they left but being an old suspicious type have waited to see how it would go. 10 out of 10 chaps seriously pleased, its looking better every day with some plant life, fish are thriving and water clarity very good.
Seriously impressed and can only highly recommend them. Yes I had to wait a while as they were booked up BUT it was worth the wait. Thanks Sussex Pond Doctor.

A delightful company to deal with! Excellent communication and they carry out work to a high standard. They removed overgrown reeds from my pond today. Access to and from the property wasn’t easy, but they worked around it and were very helpful. The team are friendly and leave the site in an immaculate condition. They definitely go the extra mile and I would have no hesitation in recommending them.

Pond restoration. Supplied and installed cascade water feature. Doug and his two assistants did an excellent professional job to remedy a previous bodge by others.Nothing to knock a star off for ! Not a cut-price job but we got what we paid for. Quality materials and prompt and efficient service and pleasing pondscape.

Sussex Pond Doctor were very swift to acknowledge our enquiry, whereas another took two weeks and a third has never responded. Doug promptly visited us to prepare his quotation, and from there on everything has run all as we expected. Doug and his team arrived on the scheduled date and worked hard for two days being totally courteous throughout, including taking extreme care of circa 20 Koi and Goldfish, countless frogs, newts and tadpoles. We are completely 100% satisfied with their work, and can only highly recommend Sussex Pond Doctor as a totally reliable company. Their leadtime may initially seem long, but it is well worth every second of the wait.

Craig and Russell arrived on time and explained exactly what they intended to do to decommission our pond. Took on board what we also wanted to keep and what was to be taken away. The pond was quickly cleared and the site filled in and levelled. Explained what would happen to our fish which were to be rehoused. Very pleased with the result and would have no hesitation in recommend this Company.

Doug and Craig built a cascade water feature, plus a new pump and filter for my pond. They worked hard in rather cramped surroundings and the end result is a lovely waterfall cascading over brick work, which fits in exactly with the pond edging. It will blend in and mellow over time and look even better then now. I would highly recommend them.

They quoted, gave me a date, arrived, carried out the work and were efficient and charming. My pond has never looked so good! Thank you all.