Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт. Единственный минус - то ч... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very professional and knowledgeable. The lady was very easy to talk to, it is no surprise that they have been in business over 250 years.
Bedrijf heeft geantwoord
Very proffesional and efficient from start to finish. A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate. Once all documantation was supplied th... Toon meer
Bedrijf heeft geantwoord
For me the whole process was of a very high standard. From the moment I walked into the South Kensington Branch, the team were welcoming and friendly. They made a very fair offer, much closer to wh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Suttons & Robertsons
Geschreven door het bedrijf
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons & Robertsons are the UK's leading luxury pawnbrokers and jewellers. We help collectors, dealers and those who simply enjoy owning luxury items raise money by borrowing against their assets or selling them.
We specialise in luxury asset finance and resale across watches, jewellery, diamonds, gold, designer handbags and more. Our team provides expert valuations and personal guidance at every step.
Established in 1770, we are the UK's oldest pawnbroker and are authorised and regulated by the Financial Conduct Authority. Our sister brand, S&R Jewellers, retails preloved jewellery, watches and handbags.How we can help
Geschreven door het bedrijf
- Loans against luxury assets
- Borrow from £500 against jewellery, watches, gold, handbags and other luxury assets. We are authorised and regulated by the Financial Conduct Authority.
- Sell luxury assets to us
- Receive a quick valuation and sell your watches, jewellery, gold and handbags directly to us. Once everything is agreed, our average payment time is five hours.
Contactgegevens
127 Victoria Street, London, SW1E 6RD, London, Verenigd Koninkrijk
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,7
Uitstekend
336 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff were great at getting back to…
The staff were great at getting back to me, very polite and friendly on phone. Service was excellent. I was very happy with the price of my ring i sold.Thank you.
9 augustus 2026
Antwoord van Suttons & Robertsons
Thank you so much for your lovely review.We are delighted to hear that you were happy with our excellent service, friendly phone communication, and the price you received for your ring.
Our team works hard to ensure a supportive and fair process for every customer, so your kind words mean a lot to us.
Thank you for choosing us to sell your jewelry.
False advertising
Plaster all over their advertising they’re the best people to buy second hand tiffany’s. Send pictures for a quote to be told it isn’t something they buy! Avoid at all costs
31 juli 2026
Review zonder uitnodiging
Antwoord van Suttons & Robertsons
Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.
We would like to clarify that we do purchase pre-owned Tiffany & Co. jewellery; however, we are unable to buy every piece that is offered to us. After reviewing the photos you sent, our team advised that this particular item was below our minimum purchasing threshold, and for that reason, we were unable to make an offer.
We apologise if this was not made sufficiently clear and appreciate your understanding. We wish you all the best in finding a suitable buyer for your item.
great service
12 juli 2026
Antwoord van Suttons & Robertsons
Thank you for your kind review. We're delighted to hear that you were happy with our service. We hope you enjoy your purchase.
Antwoord van Suttons & Robertsons
Thank you for your kind review. We're delighted to hear that you found our service to be honest and trustworthy. Your feedback means a great deal to us, and we truly appreciate your support. We look forward to welcoming you back again in the future.
Excellent service from start to finish
Excellent service from start to finish, would highly recommend.
7 juli 2026
Antwoord van Suttons & Robertsons
Thank you for your wonderful review. We're delighted to hear that you received excellent service from start to finish. Your recommendation is greatly appreciated, and we look forward to welcoming you back again in the future.
Professional service.
30 juni 2026
Antwoord van Suttons & Robertsons
Thank you for your kind review. We truly appreciate your feedback and are delighted to hear that you found our service professional. We look forward to welcoming you again soon.
Great service
Great service. I bought a beautiful pendant and really appreciated hearing its background, where made etc. Very helpful and knowledgeable staff.
25 juni 2026
Review zonder uitnodiging
Antwoord van Suttons & Robertsons
Thank you for your kind feedback. We’re delighted to hear you’re pleased with your beautiful pendant and that you enjoyed learning more about its background. It’s wonderful to know our team’s knowledge and service helped make your experience an enjoyable one. We hope you enjoy your new piece for many years to come.
Antwoord van Suttons & Robertsons
Thank you for your kind feedback. We’re delighted to hear you found the team friendly and that your experience with us was such a positive one. We truly appreciate you taking the time to share your comments.
Professional
Professional, friendly and trustworthy.
What more would you expect when dealing with an old and respected company!
Highly recommend...
J.B
16 juni 2026
Antwoord van Suttons & Robertsons
Thank you for your kind words. We’re delighted to hear you found the service professional, friendly, and trustworthy. Your confidence in us means a great deal, and we truly appreciate your recommendation. Thank you for taking the time to share your experience.
Such a smooth process and lovely staff
Such a smooth process and lovely staff! Would genuinely recommend
11 juni 2026
Antwoord van Suttons & Robertsons
Thank you for your lovely feedback. We’re delighted to hear you found the process smooth and the team a pleasure to deal with. We truly appreciate your recommendation and your kind words.
Very straightforward and efficient for…
Very straightforward and efficient for my transaction. I would highly recommend them for their professionalism.
11 juni 2026
Review zonder uitnodiging
Antwoord van Suttons & Robertsons
Thank you for your kind feedback. We’re delighted to hear you found the process straightforward and efficient, and that our professionalism stood out throughout your transaction. We greatly appreciate your recommendation.
Fantastic service and amazing people to…
Fantastic service and amazing people to deal with, very efficient and easy
9 juni 2026
Antwoord van Suttons & Robertsons
Thank you for your kind feedback. We’re delighted to hear you found the service efficient and easy to use, and that the team made the experience such a positive one. We truly appreciate you taking the time to share your experience.
A thoroughly professional experience
I went to sell some jewellery left to me by our parents at the Victoria Street branch. Aliza Bahadur was extremely professional taking the time to explain the process as this was my first time there. She valued each of the items thoroughly giving a very fair price with absolutely no pressure to accept the price. For those items that were not of interest, Alize went above and beyond advising me on my options for those items. A wonderful, professional and fair experience. If I do have more jewellery to see, I will be back.
6 juni 2026
Review zonder uitnodiging
Antwoord van Suttons & Robertsons
Thank you for taking the time to share your experience. We’re delighted to hear that Aliza made your first visit such a positive one, taking the time to explain the process clearly and ensuring you felt comfortable throughout. It’s wonderful to know you felt the valuations were fair and that the advice provided on the items we couldn't assist with was helpful as well.
We’ll be sure to pass your kind comments on to Aliza and the Victoria Street team. Should you have any more jewellery to sell in the future, we’d be pleased to welcome you back.
Antwoord van Suttons & Robertsons
We’re pleased to hear you found the service friendly and the process quick and straightforward. Thank you for your recommendation, it’s greatly appreciated.
Very Good
The customer service on call was very helpful. When I visited the store, I was treated with respect and given all the information. The lady answered my many questions very calmly. Gave me sufficient time to think it through and make the decision.
24 mei 2026
Antwoord van Suttons & Robertsons
We’re so pleased to hear you felt well looked after from your initial phone call through to your visit in store. It’s wonderful to know everything was explained clearly and that you were given the time and support needed to make your decision comfortably. Thank you for taking the time to share your experience.
Friendly, sensitive and good value
Friendly, sensitive and informative service. Provided a good valuation and price for gold jewellery. Will use them again in the future.
20 mei 2026
Antwoord van Suttons & Robertsons
We’re so pleased to hear you found the service friendly, informative, and handled with care and sensitivity. It’s great to know you were happy with the valuation and overall experience. Thank you for your kind words, and we look forward to welcoming you again in the future.
Excellent customer service from start…
Excellent customer service from start to finish the lady that was serving me Ruth was very helpful and understanding and did her job correctly.
19 mei 2026
Antwoord van Suttons & Robertsons
We’re so pleased to hear you received excellent service from start to finish. It’s wonderful to know Ruth was helpful, understanding, and made the whole experience a positive one for you. Thank you for your kind feedback.
Antwoord van Suttons & Robertsons
We’re delighted to hear you found the service efficient, polite, and friendly. Thank you for taking the time to share your feedback.
Профессиональный подход
Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт.
Единственный минус - то что не дали кэшем , иногда, знаете ли люди предпочитают кэш . Но деньги на счёт пришли довольно таки быстро .
И мой респект и уважение вашей команде . Вы одни из тех кто за мою аньикварную вещь дали хорошие деньги под залог.
Всего вам хорошего. С уважением.
13 mei 2026
Antwoord van Suttons & Robertsons
Thank you for your kind and thoughtful feedback. We’re very pleased to hear you found the team professional and knowledgeable, and that the process was handled smoothly with prompt payment into your account.
We’re especially glad we were able to offer a fair value against your antique item, and we truly appreciate you taking the time to share your experience.
Super simple and quick experience
Super simple and quick experience! great Service ☺️ Would recommend and use again. Gary was great!
16 mei 2026
Review zonder uitnodiging
Antwoord van Suttons & Robertsons
We’re so pleased to hear the whole experience felt simple and quick for you. It’s great to know Gary looked after you so well. Thank you for your recommendation, and we’d be delighted to assist you again in the future.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.