Suttons & Robertsons Reviews 

336
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт. Единственный минус - то ч... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very professional and knowledgeable. The lady was very easy to talk to, it is no surprise that they have been in business over 250 years.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very proffesional and efficient from start to finish. A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate. Once all documantation was supplied th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

For me the whole process was of a very high standard. From the moment I walked into the South Kensington Branch, the team were welcoming and friendly. They made a very fair offer, much closer to wh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lommerd
  2. ook in
  3. Handtassenwinkel
  4. Horlogerie
  5. Juwelenhandelaar
  6. Juwelier
  7. Sieradenwinkel

Over Suttons & Robertsons

Geschreven door het bedrijf

PAWN ONLINE SELL JEWELLERY SELL WATCHES Suttons & Robertsons are the UK's leading luxury pawnbrokers and jewellers. We help collectors, dealers and those who simply enjoy owning luxury items raise money by borrowing against their assets or selling them. We specialise in luxury asset finance and resale across watches, jewellery, diamonds, gold, designer handbags and more. Our team provides expert valuations and personal guidance at every step. Established in 1770, we are the UK's oldest pawnbroker and are authorised and regulated by the Financial Conduct Authority. Our sister brand, S&R Jewellers, retails preloved jewellery, watches and handbags.

How we can help

Geschreven door het bedrijf

Loans against luxury assets
Borrow from £500 against jewellery, watches, gold, handbags and other luxury assets. We are authorised and regulated by the Financial Conduct Authority.
Sell luxury assets to us
Receive a quick valuation and sell your watches, jewellery, gold and handbags directly to us. Once everything is agreed, our average payment time is five hours.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

336 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(336)

108 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very Professional

The Brompton Rd store staff are particularly friendly & helpful,
Offering support and trustworthy advice,
They have a perfectly matched team of professionals there,
I highly recommend
Thank you

9 augustus 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you very much for your review.

We are pleased to hear that our South Kensington Store Staff could provide you with a friendly and helpful service.

We hope to hear from you in the near future.

Beoordeeld met 5 van de 5 sterren

excellent service

10 augustus 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your review.

We are pleased to hear that you are happy with the service that you received.

We look forward to hearing from you in the future.

Beoordeeld met 5 van de 5 sterren

It was a very professional service and…

It was a very professional service and was really helpful would throughly recommend my friends and family

13 augustus 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your wonderful review.

We are pleased to hear that you are happy with the service that you received.

We look forward to hearing from you in the future.

Beoordeeld met 5 van de 5 sterren

The service end to end was very professional and efficient

The service end to end was very efficient and professional. The initial quote received by Suttons and Robertsons was over 20% more than others that I had enquired with.

My jewellery was sent to the Victoria branch and was received on a Saturday. The Assistant Manager (Ruth) was very helpful. Even though she was not able to process my payment on the same, she was very transparent about this and prioritised it for Monday.

End to end, it was a very seamless process and I would definitely return to Suttons and Robertsons in the future for any buying/selling.

12 augustus 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your wonderful review and for choosing Suttons and Robertsons. We’re delighted to hear you found our service professional, efficient, and transparent, and that Ruth at our Victoria branch was so helpful. We pride ourselves on offering competitive quotes and a seamless process for jewellery buying and selling, and we look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional. I felt confident I was doing the right thing for me.

10 augustus 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that you were happy with the professional service that you received and that you felt it was right.

We look forward to hearing from you.

Beoordeeld met 4 van de 5 sterren

The assistant who looked after me was…

The assistant who looked after me was very efficient and helpful

30 juli 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your kind feedback. We are delighted you had a great experience transacting with us at our Victoria Street pawn shop. Please don't hesitate to get in touch if we can help any further.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, i will be using again.

30 juli 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that you are happy with the service that we provide.

We look forward to seeing you soon.

Beoordeeld met 5 van de 5 sterren

You staff are generous and…

Your staff are generous and professional. They are a credit to your business.

25 juli 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your enquiry.

We appreciate the kind words about our Staff Team.

We look forward to hearing from you in the future.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, very helpful, professional and efficient

25 juli 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you very much for your review.

We are pleased to hear that our team could provide you with an excellent, professional and efficient service.

We look forward to hearing from you in the future.

Beoordeeld met 5 van de 5 sterren

Friendly and efficient!

Friendly service good customer service and speedy payment.
It wasn’t easy for us to get to the shop so they organised and paid for the postage of the ring. Happy with the amount offered. I would recommend.

6 juli 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that our team could provide you with good customer service and that we could assist in the postage of your item.

We look forward to hearing from you in the near future.

Beoordeeld met 5 van de 5 sterren

Honest and Trustworthy service

Have made two visits to the store recently ...both Kerry and Ruth were very friendly and helpful,very knowledgeable professional and informative at all times giving an honest and trustworthy service and always keeping me in the loop.
Excellent all round

4 juli 2025
Review zonder uitnodiging
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your review.

We are pleased to hear that both Ruth and Kerry could provide you with a friendly, helpful and knowledgeable service.

We look forward to seeing you in the near future.

Beoordeeld met 5 van de 5 sterren

Fair quote and quick payment!

Really friendly and helpful team. I was offered a fair quote for my necklace and received payment the same day. Would definitely recommend!

9 juli 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your kind review.

We pleased to hear that our team could provide you with a friendly and helpful service, and that you are happy with the price that you were offered.

We look forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

Excellent service

Very friendly, very knowledgeable and very efficient

4 juli 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your review.

We are pleased to hear that our staff could provide you with a friendly, knowledgeable and efficient service.

We look forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

Always great to deal with

Always great to deal with, friendly and fair and efficient

1 juli 2025
Review zonder uitnodiging
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your positive review.

We appreciate your business, and are glad to hear that our team could provide you with a friendly, fair and efficient service.

Beoordeeld met 5 van de 5 sterren

A very pleasant experience

Polite, professional and a pleasure to deal with

23 juni 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your positive review.

We are happy to hear that you are pleased with the professional service that you received.

We hope to hear from you in the near future.

Beoordeeld met 5 van de 5 sterren

Well accommodate and welcome even…

Well accommodate and welcome even though we don’t have an appointment friendly staff.

19 juni 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your review.

We are pleased to hear that you are happy with the service from our Staff.

We look forward to seeing you in the near future.

Beoordeeld met 2 van de 5 sterren

Disappointing result.

Disappointing result.
Offered a figure then knocked £200 off just for a polish.
Told me they would have to send them to Cartier to polish, when I know they would do it themselves!!!

14 juni 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your feedback.

From our initial discussion, we established that the posts had been replaced on the earrings though they had not been polished by Cartier.

We can assure you that it is standard practice for us to send branded items to the relevant brand for servicing and/or polishing.

We appreciate you taking the time to share your thoughts.

Beoordeeld met 5 van de 5 sterren

Very nice man James helped

Very nice man James helped .
Gave me a good price .

if your are selling just make sure you have your passport and a bill with your address on it .

Money paid into Bank account that day .

10 juni 2025
Beoordeeld met 5 van de 5 sterren

Thanks for their kind attitude and…

Thanks for their kind attitude and practical business understanding

10 juni 2025
Logo Suttons & Robertsons

Antwoord van Suttons & Robertsons

Thank you for your positive review.

We are pleased to hear that our team could provide you with a kind and understanding service.

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