Svijet medija - Povoljne cijene laptopa, tableta, telev Reviews 

Užasna usluga, kupili smo igru ​​za Nintendo i nisu je htjeli zamijeniti jer je već bila otvorena.👎👎👿🤮😤😡

After several years of giving Svijet Medija the benefit of the doubt, I can safely say this has been one of the most consistently disappointing retail experiences – both in-store and online.

The webshop is painfully slow and outdated. Once you place an order, it often takes more than four working days just for them to initiate shipping – not for the item to arrive, but simply to start processing it. Communication is virtually non-existent: emails go unanswered, and phone calls are rarely picked up – if they are, you're usually passed around with no resolution.

The physical store experience isn’t any better – staff are generally rude, uninterested, and lack even the most basic sense of customer service.

It’s a shame, because the product selection is actually quite good. But the unprofessional attitude and poor service make shopping here more of a frustration than a convenience.

Would not recommend to anyone. There are far more reliable and customer-focused retailers out there.

Svijet Medija na webu prikazuje proizvode kojih uopće nemaju na skladištu. Naručio sam mobitel i uplatio odmah. Nakon 4 tjedna čekanja, rekli su mi da proizvod trenutno nije dostupan i da će možda stići “sljedeći tjedan”. Kad sam tražio povrat novca, počela je birokracija i prebacivanje s jedne osobe na drugu. Nudili su poklon bonove i neke glupave povrate. Povrat sam dobio tek nakon 6 tjedna i 8 telefonskih poziva gdje sam morao prijetiti tužbom.

I recently purchased a TV from Svijet medija and had an absolutely wonderful experience. From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The customer service team was incredibly knowledgeable and went out of their way to answer all my questions, ensuring I found the perfect TV to suit my needs.

The shop workers were equally helpful, assisting me with comparisons between models and providing detailed explanations of the features and benefits. Their expertise made the decision-making process so much easier and more enjoyable.

The checkout process was smooth and efficient, and I was pleasantly surprised by the prompt delivery service. My new TV arrived in perfect condition, and I couldn’t be happier with my purchase.