Emailed Svinando regarding delivering my wine to the wrong address. They tried blaming the courier which does not really make sense since they have to give the courier the address in the first place.... Toon meer
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Lees wat reviewers zeggen
My Spumante is delish and brings back memories of my first foreign holiday,Rimini in 66 (I remember the year cos we won the world cup that year.) but delivery takes 2 to 3 weeks. I'm used to Amazon d... Toon meer
Bedrijf heeft geantwoord
Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Toon meer
Bedrijf heeft geantwoord
This red wine was recommended to me by a friend, at whose house I first sampled it during an evening of 'video entertainment'. He forwarded the details for its purchase to me by email and I subsequent... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
An Italian online Wine Shop: great wines, great deals.
Contactgegevens
Italië
- svinando.co.uk
4,1
Goed
983 reviews
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Good range of wines
Good range of wines, competitively priced, with good delivery service.
29 november 2025
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Excellent comms and delivery service
Excellent comms and delivery service. A great product sent to me with care and clear messaging.
3 maart 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Om having to wait a very long time!
27 februari 2026
Antwoord van Svinando
Dear Customer,
We are truly sorry for the delay; we have just contacted the courier to find out what is going on. The order was dispatched from our warehouse on 11 March and we have not been informed of any issues, but we can see that delivery has not yet taken place.
As soon as we receive a response and understand what has happened and how we can assist you, we will contact you directly to inform you of the resolution.
If you need to speak directly to our freephone number, please call us on 08002605664.
We remain at your disposal for any further assistance.
Kind regards,
Svinando Customer Service
Great wine offers but let down by the…
Great wine offers but let down by the deliver timelines ( too long to deliver)
14 januari 2026
Antwoord van Svinando
Dear Customer,
Thank you for your feedback. We are delighted that you enjoy our wine offers and appreciate your honest opinion regarding the delivery timelines.
We sincerely apologize for the longer delivery times and will continue working to improve this aspect of our service.
Thank you for your patience and understanding.
Best regards,
Customer Service Svinando Team
Excellent service
6 februari 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
The wine and delivery were both great
The wine and delivery were both great. Well worth being patient. Thanks
29 januari 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Beautiful vino from a professional…
Beautiful vino from a professional company,the wine is very competitive in price so I’ll be buying more
Than you 👍👍👍👍👍
20 januari 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Consistently have bought from this…
Consistently have bought from this company for the last couple of years. Great service and great price.
9 januari 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Have ordered several times and have had…
Have ordered several times and have had no problems.Usually despatched within 7-10 days.
17 januari 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
The quality of the wine is really good!
15 januari 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
I love the Italian wines from Svinando…
I love the Italian wines from Svinando and the service is pretty on point too, let alone the price.
15 januari 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great wine at a great price
Great wine at a great price, dependable delivery, well boxed.
13 januari 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great company
Great company, good coms....don't worry if the wine takes a little while to arrive (ours was just over a week I think) - very happy with price, packaging etc.
14 januari 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Fantastic wine and service will…
Fantastic wine and service will definitely buy again
10 januari 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
It's been a month and the delivery hasn't been made
I've never experienced anything like this before. It's been over a month and I still haven't received the product. The wines are generally good in terms of price and quality, but this latest crazy data issue... I don't know what will happen next.
3 januari 2026
Antwoord van Svinando
Dear Customer,
we sincerely apologize for the inconvenience and the long delivery time of your order, as this is not the level of service we strive to provide.
We have sent you an email providing the reason for the delay as well as the expected delivery date.
We hope this communication helps to clear up the misunderstanding.
If you have any further questions, please do not hesitate to contact us.
Sincerely,
Your Svinando Customer Service Team
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