SVM Reviews 

Horrible, card didn't work, when I call the # on the card I get robo-infomercial trying to sell me something. After hours of work and being on the phone with rep I finally got it to work. Good Riddance and SHAME on Anthem insurance for using this company!!!!!!

It has been a pleasure working with SVM over the last 13+ years. The customer service was excellent and when any problems arose, it was taken care of promptly and without fuss. Thank you!

I received 2 SVM cards as a gift. I have tried using these cards at several places either online or in person and the card was declined every time. 7 Eleven, Metro PCS, Subway, Soloniki Greek, Uber, Uber Eats are just a few. Stay away from this card. It's worthless and not worth your time or MONEY. If I could give negative stars I would.

This is a fantastic partner for our sales team...we have any choice the reps want for their incentive programs.. excellent service, and always there to answer questions.. love these guys!

Easy ordering, great customer service!

Customer service on my most recent order was very poor.

• My payment was received but held by SVM with no action for quite a long time until I made contact to inquire.
• I attempted to contact the online customer service rep, Maria Marchan, left a message and received no response. If she was no longer in your department, why was she listed online as the contact?
• After leaving a message, my account was locked. This meant that I had to scramble to find another way to get my information and make contact for the second time. Very frustrating!
• Bottom line………the cards were not received in time for their intended purpose and alternate plans had to be made.

Jeff Eder eventually made things right, but it tarnished my high opinion of SVM.

Patty Loop

We were gifted the Choice hotel gift cards and have been denied using them certain Choice hotels by certain hotels.
This is very frustrating due to the fact that we are on a trip and had all intentions of using the gift cards to pay for a few nights of stay.

I had a SVM e card that had $25 on it. Now I have $24.93. I cannot buy a $25 gift card that I wish to as there is a 100% bogus charge of 7 cents! Yes 7 cents! I called customer service and let them know that this is a bogus charge. No matter what I said, nothing was going to change this. If I could have handed over a dime to the person on the other end I would have. Terrible service, terrible experience and wasted over two hours of my time which I don't have to waste!

We had issues with the gift cards at one time. SVM would not accept the "faulty" cards back.

Great service.... I receive my eCards in a timely matter. Thank you

myadv.svmeurope.co.uk. The website is down again. I've checked every day for 3 days now. google says it might be a typo but it's a bookmarked site. The last time it happened customer service was ok on the phone but were also in the dark on why it happens. I guess I just wait now...
I have now looked into it and SVM seem to have about 6 websites and the one I use has been shut down without notice because they have been taken over by Blackhawk connect! They also have 3 phone numbers which have discontinued

The cards were received in a timely manner and no issues with any.

Cant make more than one purchase over 2K on the same payment without getting declined. Which means I have to pay 2 separate shipping fees. The standard shipping fee is also quite steep.

No problems, easy to work with.

We love everything except the payment process. We would like to pay with our American Express but have to go to the bank to do a wire transfer every time. We have been a long-term customer making the same purchases over and over.

I ordered gas gift cards for my son for Christmas, asked him in in January if he received anything in the mail from me for Christmas. He responded, No. I gave it some time, called "customer service" on Feb 9, they said they would check and get back to me via phone or email. Never heard from them, so I called again today to "customer service". "Oh we refunded that purchase". When asked why I did not receive notice, "oh it must have gone to your junk mail". I assured 'customer service" it had not. Terrible customer experience. I tried your service once and it will be my last. Hire a true customer relations expert, step up your game and place importance on your customers. If I could rate zero stars, I would. Lost a customer for life, I will share this experience widely.

The service was efficient and expedient. The order arrived as expected and was accurate. I will continue to use SVM in the very near future. Thank you!