Swift London Reviews 

20
TrustScore 4 uit 5

3,8

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Beoordeeld met 1 van de 5 sterren

STAY AWAY FROM THIS COMPANY I had a house viewing with them & went threw references put down over £1.6k got told by them & landlord to sign the contract and that the landlord was waiting on a energy c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Swift London helped me sold two house in past two years within 6 months, they work effectively, you can reach them anytime, they already replied your question on time, sort out whatever your problem.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have worked with Swift-London since 2020 on multiple transactions. We found them to be totally reliable, friendly, and honest. What is more important for us as portfolio investor is that Faye, Bruc... Toon meer

Beoordeeld met 5 van de 5 sterren

A very professional and dedicated team. I’ve been renting from Swift for a year now and looking forward to prolong my contract with them. At the beginning, when i was looking for an apartment, Bruce a... Toon meer

Bedrijfsgegevens

  1. Eigendomsbeheerder

Geschreven door het bedrijf

Swift Real Estate Agents Ltd provides a perfect service for customers in the real estate industry. We specialise in helping both domestic and overseas buys find property investment or live in the UK’s top property market, and We work with the most ethical developers both in the UK and overseas to bring the best service to you Property valuation, make sale strategy, letting management, insurance, mortgage / re-mortgage. From 2012 until now, SWIFT operators Bruce and Yufei already have nearly 10 years of property letting, management, valuation, mortgage, re-mortgage, investment experience, and successfully managing personal real estate portfolio investment in London. From 2020, the Swift team managed over a hundred investment properties in London and built work relationships with local landlords and investors. Well-organized vendor's property portfolio.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

20 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(20)

2 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

STAY AWAY FROM THIS COMPANY I had a…

STAY AWAY FROM THIS COMPANY I had a house viewing with them & went threw references put down over £1.6k got told by them & landlord to sign the contract and that the landlord was waiting on a energy cert so she can sign. They had my money over a week allowed me to book removals even rang my landlord and told him I was leaving and gave notice! They knew I had 4 children and then a week away from me moving in told me they changed their mind and went with another tenant! What!? When did that happen? This house was agreed to me money handed over etc the lies was ridiculous! I have now got police involved there reviews on here are fake! Because iv since found this apparent landlord I now no where she works etc & have been given back my money! However we are still homeless as of next week thanks to this company! Worst part was they knew I had secured a property elsewhere and was 100% and they told me I could definitely have this one (the one I really wanted) and allowed me to give up the other property knowing my situation and they played me held my money knowing I had children. They are shady not 100% legit which iv also now found out! Had me transfer money into a bank account threw transfer not threw a portal hold! The apparent landlord and this buisness are linked and I no they do this on many of properties iv now took this to social media and I’m finding out loads! They will reply denying this which is fine because I have police involved now and I have put this everywhere and will not allow them to do what they done to me to other families!! What they do is illigal and I will be going all the way with this.

25 juni 2026
Review zonder uitnodiging
Logo Swift London

Antwoord van Swift London

We are disappointed to read this review, as it does not accurately reflect the events that took place.

Throughout the application process, our team worked diligently to support your tenancy application. Over the course of more than a week, we remained in daily contact with you, liaising extensively with the landlord and exploring every reasonable option to help the tenancy proceed. This included discussing additional safeguards such as a guarantor and rent guarantee insurance to address the landlord's concerns. We were also responding to your calls and messages outside normal business hours, including during the evenings, to keep you updated on the progress of your application.

Unfortunately, following careful consideration and in light of changes to the rental market and the landlord's own risk assessment, the landlord ultimately decided not to proceed with the tenancy before the tenancy agreement had been signed by all parties. While we made every effort to facilitate the tenancy, we cannot compel a landlord to enter into a contract against their wishes.

We fully appreciate how disappointing this outcome was, particularly if you had already begun making moving arrangements. However, those arrangements were made before a legally binding tenancy agreement had been completed. Once the landlord confirmed their decision, all monies paid to us were refunded promptly.

We also categorically reject the allegations that our company operates illegally, that our reviews are fake, or that we deliberately misled you. These statements are entirely unfounded. We always act in accordance with our professional and legal obligations and are committed to treating every applicant fairly and transparently.

We sincerely regret that the tenancy did not proceed and wish you and your family every success in securing a suitable home.

Beoordeeld met 5 van de 5 sterren

I recently had a great experience with…

I recently had a great experience with Feifei . She was incredibly helpful and responsive, and they resolved my issue quickly and efficiently.

1 augustus 2025
Review zonder uitnodiging
Logo Swift London

Antwoord van Swift London

Thank you so much for your kind words! We’re thrilled we could help you sell your property smoothly. It was a pleasure working with you, and we truly appreciate the recommendation. Let us know if you or anyone you know needs assistance in the future—we’d be happy to help!

Beoordeeld met 5 van de 5 sterren

Great agent to start

I couldn't be more satisfied with the exceptional service provided by Swift team in managing the rental of my property. From the very start, they demonstrated a deep understanding of the local market, pricing my property competitively and effectively marketing it.I wholeheartedly recommend their services to any landlord looking for a trustworthy and efficient real estate partner.

28 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very professional company help us to…

Very professional company help us to sell our property in six months. Highly recommended.

8 april 2025
Review zonder uitnodiging
Logo Swift London

Antwoord van Swift London

Thank you so much for your kind words! We’re thrilled we could help you sell your property smoothly. It was a pleasure working with you, and we truly appreciate the recommendation. Let us know if you or anyone you know needs assistance in the future—we’d be happy to help!

Beoordeeld met 5 van de 5 sterren

Excellent service, top quality company!

Swift London helped me sold two house in past two years within 6 months, they work effectively, you can reach them anytime, they already replied your question on time, sort out whatever your problem. I am definitely recommending swift London. I will continue to use swift London for all my property sells. Excellent service, top quality company!

27 maart 2025
Review zonder uitnodiging
Logo Swift London

Antwoord van Swift London

Thank you so much for your kind words! We’re thrilled we could help you sell your property smoothly. It was a pleasure working with you, and we truly appreciate the recommendation. Let us know if you or anyone you know needs assistance in the future—we’d be happy to help!

Beoordeeld met 5 van de 5 sterren

Very proactive

Very proactive, helping both us and seller drive the conversations and gaps, helps chase solicitors where they lack of responses. Professional and knowledgeable about property. Communication in good and polite manner.

27 maart 2025
Review zonder uitnodiging
Logo Swift London

Antwoord van Swift London

Thanks so much for the awesome feedback! Really glad we could help keep things moving smoothly—chasing solicitors is practically a sport at this point! Haha. Seriously though, it means a lot that you noticed the effort, and we’re just happy everything worked out well for you. Let us know if you ever need anything else—always here to help!

Beoordeeld met 5 van de 5 sterren

Amazing company

Amazing company, As soon as I had a problem, they got it sorted out, unlike my other managing agents. As a landlord I’m grateful for all the assistance and advice you have given me. I know my property is in safe hands

11 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very professional and dedicated team

A very professional and dedicated team. I’ve been renting from Swift for a year now and looking forward to prolong my contract with them. At the beginning, when i was looking for an apartment, Bruce and Fang Lei were very helpful and reliable and assisted me throughout the way. Due to their help i was able to move in within a week! Since then, Yufei has been providing me with her support and renting an apartment has never been easier! Very grateful for such a wonderful service!

12 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A team you can Trust

We have worked with Swift-London since 2020 on multiple transactions. We found them to be totally reliable, friendly, and honest. What is more important for us as portfolio investor is that Faye, Bruce, and Fang-Li work seamlessly to support us. They even reply to emails and WhatsApp messages late at night, just to make sure the transactions go through efficiently and reliably. We would like to thank them for their dedication and support. We look forward to working with them as reliable property professionals in London.

11 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Appreciate the support!!

Efficiency is something you can count on from Swift-London staffs!
They are friendly and at the same time professional in provide services to us.
Especially if when you are first landing to this new country, a great guidance can help you make life easier.
Thanks Fanglei and Fay @Swift London.

10 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Swift by name & nature

Swift by name, Swift by nature. The office team are quick to respond, great to deal with and we have found them to be a pleasure to work with. We highly recommend their services.

6 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have worked with Swift for over 2…

I have worked with Swift for over 2 years now. I find them professional and courteous. They clearly have knowledge of the properties they are renting.

I would recommend them

Jae - Ashworth Group

7 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional Customer Service

The customer service at Swift Real Estate Agents is truly exceptional. They are always responsive, courteous, and willing to go the extra mile for their clients. I particularly appreciated their transparent communication and regular updates, which kept me informed every step of the way.

6 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Where do i start from

Where do i start from
The service o have received from this company was exceptional,especially Fanglei.She was so friendly and professional at the same time,organised the viewing and all the paperwork to move in quick and without issues.Would definitely recommend this agency!

2 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I couldn't be more impressed with…

I couldn't be more impressed with Fanglei's exceptional dedication and professionalism. She went above and beyond to meticulously screen and select the perfect tenants for my property in London. Fanglei's commitment to ensuring the best fit for my property was truly commendable. I have complete trust in her ability to manage my property in my absence, providing me with peace of mind while I'm away from the UK. Thank you, Fanglei, for your hard work and reliability.

4 december 2023
Review zonder uitnodiging

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