Excellent! All the staff were super friendly and helpful. They were kind and supportive to our daughter and the manager kept me informed during the lesson about removal of armbands and the process. Bo... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My two children attended leisure centre lessons from being babies but they were hardly making any progress. We were reluctant to try Swimstars due to the price but WOW it has been worth every penny. T... Toon meer
Bedrijf heeft geantwoord
Swimstars at Bawtry is a fantastic , clean , warm, well organised place for toddler swimming lessons. We have been going for nearly a year now with our 3 year old. The staff are amazing , kind, patien... Toon meer
Bedrijf heeft geantwoord
Our daughter absolutely loves the sessions, and her water confidence has grown considerably. The staff are always very friendly and make it a great atmosphere. The only reason its 4*; If you have... Toon meer
Bedrijf heeft geantwoord
4,6
Uitstekend
31 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent!
Excellent! All the staff were super friendly and helpful. They were kind and supportive to our daughter and the manager kept me informed during the lesson about removal of armbands and the process. Booked in for proper lessons and booking our son in now too! Thank you
22 maart 2026
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you for leaving us such a lovely review. We are so pleased to hear that they made you and your daughter supported throughout the session. We look forward to meeting your son too.
Thank you for choosing us to be apart of your children's swimming journey.
Staff very interactive and keep my 3…
Staff very interactive and keep my 3 year old entertained whilst she’s learning to stay safe in the water. Particular mention to Charlotte, Freya and the nice lady who works in the cafe. Always super happy and go the extra mile!
24 januari 2026
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear your 3-year-old is enjoying her lessons and learning to feel safe and confident in the water.
A special thank you for mentioning Charlotte and Freya, as well as our café team — we’ll be sure to pass on your kind words. Creating a happy, supportive environment for both children and families is at the heart of what we do, so feedback like this really means a lot to our team.
Thank you for being part of the Swimstars family 💙🌊
My daughter loves her swimming lessons…
My daughter loves her swimming lessons with Jamie, we started when she was 3 months old and Jamie has always been super supportive and encouraging. Made to feel super welcome from the start, pool is nice and warm, facilities nice and clean and parking onsite. Always stay for a coffee afterwards too!
20 januari 2026
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for your lovely review. We’re so pleased to hear how much your daughter enjoys her swimming lessons with Jamie, and how supported and encouraged you’ve felt since starting with us from such a young age.
It’s wonderful to know you felt welcome from the very beginning and that you enjoy our warm pool, clean facilities and convenient on-site parking. We also love that staying for a coffee has become part of your routine — those little moments matter too ☕💙
Thank you for being part of the Swimstars family 🌊
I am so glad we chose this company to…
I am so glad we chose this company to start my toddlers swimming lessons with. We attend the Bawtry location once per week, sometimes we make use of the booster lessons too (you get 3 extra lessons per week, for free!!). I like the progress app and the staff and friendly and helpful. The Bawtry location is modern and clean. I did try the other Doncaster location in Wheatley and wasn’t a fan.
When my twins turn 2 I plan to start them with lessons too. Hoping there is a twin discount haha
18 januari 2026
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear how positive your experience has been at our Bawtry location and that your toddler is enjoying their swimming journey with us.
It’s great to know you’re finding the progress app helpful and making the most of our additional booster sessions — we love being able to offer extra opportunities for practice and confidence-building. We’re also delighted that our team and facilities at Bawtry have made such a good impression.
Thank you for your honest feedback regarding our Wheatley site too — all feedback helps us reflect and continue improving across our centres.
We’d absolutely love to welcome your twins when they turn two, and you’ll be pleased to know we do offer a 25% third child discount — we’ll be very happy to talk this through with you when the time comes 😊
Thank you for being part of the Swimstars family 🌊
Absolutely amazing!
My little girl Poppy has attended Swimstars and Dolphins since she was a toddler. She has absolutely loved it since the very start. The team are so friendly and supportive, they’re super patient and are able to convey complex skill and technique in a way which makes sense whilst also being fun and enjoyable.
I’ve seen my daughter progress and gain in confidence over the years, transitioning into a happy confident swimmer, with good sound knowledge of swim safety. She looks forward to going every week and we regularly utilise the top up sessions.
The individual online progress report is great too and clearly shows where progress has been made and what aspects are being focused upon to further progress to the next level.
We’ve attended several of the holiday camps too and they are always well run, full of fun and variety and enjoyed very much by my daughter.
I would highly recommend Swimstars and Dolphins, great coaches, impeccable staff, amazingly well serviced and maintained premises and great value for the high level of service you receive.
It’s 5 stars all the way from us.
5 januari 2026
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for such a thoughtful and detailed review. We absolutely loved reading about Poppy’s swimming journey and how her confidence, skills and water safety knowledge have grown over the years — that is exactly what we strive for.
It’s wonderful to hear that our team’s patience and ability to break down skills in a fun, child-friendly way has made such a positive difference, and that Poppy looks forward to her lessons each week. We’re also really pleased you’ve found the online progress reports useful and that the top-up sessions have supported her development further.
Thank you for your kind words about our holiday camps, coaches, staff and facilities. Feedback like this means so much to our whole team and reinforces the care and pride we put into everything we do.
We truly appreciate your recommendation and your continued support — it’s families like yours that make Swimstars such a special place 💙🌊
Best place for swimming lessons .
Best place for swimming lessons .. people are so nice , caring , save pool precautions and you always can reach them ❤️ Very quick to respond on calls if you want to reschedule and really very flexible .. recommend 100%
29 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for your kind words and recommendation — it really means a lot to us. We’re so pleased to hear you’ve felt well supported by our team and that our caring approach, pool safety and communication have stood out to you.
We always aim to be flexible and responsive for our families, so it’s lovely to know this has made a positive difference. Thank you for choosing Swimstars and for recommending us so highly ❤️🌊
Great place!
I can’t recommend these swimming lessons enough! The staff are absolutely lovely, friendly, professional, and so supportive with the kids. They take the time to encourage each child and build their confidence in the water, which really shows in how much my kids have improved. The atmosphere is warm and positive, and my children genuinely look forward to every lesson. A fantastic experience all around!
19 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for such a lovely review. We’re delighted to hear how supported your children have felt and how much their confidence and skills in the water have grown — that’s exactly what we aim to achieve in every lesson.
It’s wonderful to know the warm, positive atmosphere has made such a difference and that your children genuinely look forward to coming each week. Thank you for your kind words about our team and for recommending Swimstars so highly — feedback like this means the world to us 🌊💙
Great swim school
We love this school , the staff are great with the kids. Nice and bright always super clean. Our granddaughter is improving quickly with lessons and enjoys it
Deffo recommend
22 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for your lovely review and recommendation. We’re so pleased to hear how much your granddaughter is enjoying her lessons and progressing so well — it’s always wonderful to see confidence and skills grow in the water.
We’re also delighted that you’ve noticed our bright, clean facilities and the care our team puts into supporting every child. Thank you for choosing Swimstars and for your kind words 🌊💙
Incredible staff and fantastic facilities.
The team at Swimstars have been absolutely wonderful with my 3 children including my little girl who has just turned 2. We were unsure if she was too young to start but they have been so good with her, making her feel safe and even using makaton to help her understanding. Having swim buddies in the water with the kids has built their confidence so much. Staff are always reassuring adults throughout the class that their kids are happy and encouraging kids to smile and wave at their grown ups!
They have been really accommodating when changing our swim lesson times, if we have ever needed to join a waiting list for a class time it’s only ever been a couple of weeks to get the time we need.
The facilities are always clean and well cared for.
Worth every penny!
24 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for taking the time to share such a detailed and lovely review. We’re absolutely delighted to hear how positive your experience has been with all three of your children, especially your little girl who has just turned two. It’s completely natural to feel unsure at that age, so we’re really pleased our team helped her feel safe, supported and confident in the water.
It’s wonderful to hear that the use of Makaton and the support of our Swim Buddies have made such a difference, and that you’ve felt reassured throughout lessons — supporting both children and parents is really important to us.
We’re also glad to know our team has been able to accommodate changes to lesson times and that the waiting list process has worked well for you. Thank you for your kind words about our facilities too.
“Worth every penny” truly means the world to us — thank you for being part of the Swimstars family 🌊💙
Thriving children because of the amazing staff
My two children have been swimming with Swimstars for several years, my 8 year old for 4, and my 4yr old for 2. My eldest took to the pool like a pro, whizzed through the stages with no issues and is now in academy and is able to swim 1000m. She loves her lessons and hates to miss them. Marc, a swim teacher, has taught her twice at various stages and he is incredible. Doesn't miss anything, and will correct until the swimming is perfect. She has flourished under his teaching. My youngest, however, did not follow his sisters footsteps (or flippers!). At the start he cried and screamed, then a water buddy called Ruby changed everything. She was so patient, found out what he liked, played with him, talked with him and slowly but surely he fell in love with swimming. The patience Ruby showed was remarkable and some days he could cry for the full lesson, yet she smiled the whole way through. Then when he moved groups we hit the water wobbles again, but again Ruby never faltered. She figured he felt happy and safe with the group he was in, then when they were playing they would chase a ball down to the group he needed to be in. She did this for weeks, until again he felt safe and settled. J is now swimming, working towards stage 6 and has thrived and this is all down to Ruby. All the staff have been amazing and I could not think of anywhere else to take my children, so much so, that when my school needed a new swim provider, I recommened Swimstars in a heartbeat
24 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for taking the time to share such a thoughtful and detailed review. Reading about both of your children’s very different swimming journeys has been incredibly moving for our team.
We’re so proud to hear about your eldest’s progress into academy level and her incredible achievement of swimming 1000m — what a fantastic milestone. Your kind words about Marc and his high standards, attention to detail and commitment to technique will mean so much to him.
Your youngest’s journey is equally special. Thank you for sharing it so openly. The patience, creativity and care you describe from Ruby truly reflects the heart of what we do. Helping a child feel safe, understood and confident — especially when swimming feels overwhelming — is so important, and it’s wonderful to hear how her consistency and gentle approach helped him thrive. We’ll be sure to share your words with her.
We’re also incredibly grateful for your trust in recommending Swimstars to your school — that means more to us than we can say. Thank you for choosing Swimstars year after year and for being such a valued part of our community 🌊💙
Brilliant academy
Brilliant academy. Our son has been here for nearly 2 years now and the progression is amazing. I can’t praise them enough - from being friendly and helpful with my son as well as myself, they’re just built for this and do it very well.
23 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for your kind words. We’re delighted to hear how much progress your son has made during his time with us and that his journey through the academy has been such a positive experience.
It’s wonderful to know our team’s friendly, supportive approach has made a difference for both your son and for you as a parent. Feedback like this means a great deal to us and reinforces the care and passion we bring to what we do every day.
Thank you for being part of the Swimstars family 🌊💙
Amazing swim school
My son went to swimstars for a few years and my daughter has been there about 18 months now and the speed in which they progress is amazing! We tried the local council swimming lessons with my son prior to starting swimstars and the progression wasn't there at all. Swimstars are amazing and they are the cleanest swimming pool we've ever been to! The changing rooms are always super clean and there is always someone cleaning the floors around the pool. I recommend them to everyone I know who's kids are going to be starting swimming lessons
23 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for your lovely review, Kirsty. We’re thrilled to hear how well both of your children have progressed with us and that you’ve seen such a clear difference in confidence and development.
It’s especially meaningful to know that your experience with Swimstars has stood out compared to previous lessons — progress, quality teaching and a positive environment are incredibly important to us. We’re also delighted that our cleanliness and high standards around the pool and changing areas have made a strong impression.
Thank you for recommending us to other families — that means the world to our team. We really appreciate your continued support and trust in Swimstars 🌊💙
Excellent care
Fantastic swim school. Freddie and Micheal in particular always go out of the way to make my son feel comfortable. They listen and the progress they make is good. We’ve been using the swim school since he was 3 and he’s now 6 and my youngest now attends too!
20 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for your lovely review. We’re delighted to hear how comfortable and supported your son has felt over the years and how pleased you are with his progress.
A special thank you for mentioning Freddie and Micheal — we’ll be sure to pass on your kind words. Listening to children and helping them feel safe and confident in the water is so important to us, so it’s wonderful to know this has made a difference.
We’re also thrilled to be welcoming your youngest now too — thank you for trusting us with both of your children and for being part of the Swimstars family 🌊💙
If you are wondering if it worth the extra money, IT IS!!!
My two children attended leisure centre lessons from being babies but they were hardly making any progress. We were reluctant to try Swimstars due to the price but WOW it has been worth every penny. They have come on so much in just 5 months! Swimming without arm bands, listening to instructions and loving learning to swim. The ratio of staff to children is fantastic too. Cannot rate highly enough!
23 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for such a wonderful review. We completely understand that choosing a swimming provider is a big decision, so it means a great deal to hear that Swimstars has been worth every penny for your family.
We’re thrilled to hear how much progress your children have made in such a short time — from swimming without armbands to following instructions and enjoying their learning journey. The staff-to-child ratio is something we take great pride in, as it allows us to support confidence, safety and progress together.
Thank you for your kind words and recommendation — we’re so pleased to be part of your children’s swimming journey 🌊💙
Fantastic Swim School
Got two children that attend SwimStars in Bawtry. Absolutely fantastic. It is great how they have swim buddies in each session to support when necessary.
23 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for your lovely review. We’re delighted to hear how positive your experience has been at our Bawtry centre and that the Swim Buddies have made such a difference in supporting your children during their lessons.
Providing the right level of support to help every child feel safe and confident in the water is so important to us, so it’s wonderful to know this has stood out. Thank you for choosing Swimstars and for being part of our community 🌊💙
Absolutely great from the minute we…
Absolutely great from the minute we walked through the door. All the staff are welcoming and friendly, the place is well maintained and organised. The actual lessons have brought my daughter’s confidence and swimming ability on no end. It was tricky to even get her in a swimming pool initially. They’re all brilliant and very patient. The welcome pack and rewards system with certificates and book to keep them all in is great for kids and their motivation. Communication via email and text is great. Keep doing what you’re doing , thank you! 5*
23 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for such a lovely 5-star review. We’re delighted to hear that you felt welcomed from the moment you arrived and that our team, organisation and facilities made such a positive first impression.
It’s especially wonderful to hear how much your daughter’s confidence and swimming ability have grown — particularly knowing how challenging those early pool experiences can be. Your kind words about our team’s patience mean a great deal to us.
We’re also pleased you’ve found the welcome pack, rewards system and certificates motivating for your daughter, and that our communication has been clear and helpful. Feedback like this truly encourages our team to keep doing what we do.
Thank you for your support and for being part of the Swimstars family 🌊💙
Amazing!
Amazing!! We love going to swimming, the team are so good & all very friendly!
23 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for your lovely review. We’re so pleased to hear how much you enjoy coming to swimming and that our team’s friendly, supportive approach has made such a positive impression.
Feedback like this really means a lot to us — thank you for being part of the Swimstars family 🌊💙
Really good facilities
Really good facilities - lots of cubicles always nice and clean. Good viewing area with lots of seating.
Staff are great with the children - they really encourage them and make swimming lots of fun. Never too busy in a class and always lots of swim buddies there to help alongside the main instructor.
23 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for your lovely review. We’re really pleased to hear you’ve enjoyed our facilities and found the changing areas, viewing space and cleanliness to be a positive part of your experience.
It’s also great to know our team’s encouragement and fun approach have helped make swimming enjoyable for your child, and that the small class sizes and support from our Swim Buddies have stood out. Creating a supportive, engaging environment is so important to us, so feedback like this means a lot.
Thank you for being part of the Swimstars community 🌊💙
Cannot recommend these guys enough
Cannot recommend these guys enough. The teaching from babies onwards is just phenomenal. Ive had a fair few changes over our time with them and not once have I felt judged or a burden. Having audhd children is hard trying to find a place that accommodates. Swimstars bawtry is your place. Always recommend and will continue to do so
21 september 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for such a heartfelt review. Your words mean more to us than we can say. We’re incredibly proud to hear that you’ve felt supported, never judged, and always accommodated throughout your time with us — that’s exactly the environment we strive to create.
Supporting children of all needs, including those who are ADHD, with patience, understanding and flexibility is so important to us, and we’re really grateful you trusted Swimstars Bawtry to be part of your children’s journey.
Thank you for your continued recommendations and support — families like yours are at the heart of everything we do 🌊💙
Amazing company
Amazing company. Facilities are great. The swim teachers and pool buddies are fantastic. We moved here from another local provider and our children have developed so quickly into confident swimmers. The only gripe I have is that sometimes teaching staff swap around groups too regularly. Our children have done better in groups where they have continuity week in week out as they get to know their teachers and are more confident around them. This is a very small thing though. There isn’t anyone in our area better and it shows with the amount of awards won and the popularity of their swim schools
23 december 2025
Review zonder uitnodiging
Antwoord van Swimstarsanddolphins
Thank you so much for taking the time to leave such a detailed and considered review. We’re delighted to hear how well your children have progressed since joining us and that they’ve developed into confident swimmers — that’s exactly what we strive for.
It’s lovely to hear your kind words about our facilities, swim teachers and pool buddies, and we’re really pleased your move to Swimstars has been such a positive one.
We also truly appreciate your honest feedback regarding staff continuity. You’re absolutely right that familiar faces can play an important role in children feeling secure and confident, and this is something we actively consider when planning rotas. Your comments are valuable and help us continue refining how we support both children and families.
Thank you again for your recommendation and for recognising the care and quality our teams work so hard to deliver. We’re very grateful for your support and for being part of the Swimstars community 🌊💙
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.