Swish Cycles Reviews 

Have used Paul for years from small things to larger services. He is always friendly and professional. He recently fitted a new wheel after mine was stolen. Done in super quick time to get me back on the road and at a great price. Thank you

Paul was efficient, knowledgeable and friendly. Repaired my son's bike, great job.

Paul did a fantastic job fitting a non-standard headset to my bike. He is 100% my "go to" bike man from now on!

Second service from Paul. Bike as good as new. Whether you've got an expensive road bike or just a run around I'd recommend bringing it here

I have just done my most enjoyable most comfortable best ever cycling session since I’m “cyclingholic”. Thank You for this! You found the possible best solution to my problem! The job you have done on my bike worth every single penny!
Additionally you made my bike even more gorgeous and unique with the white cable and handlebar! Thank You million times!
I have struggled with my bike over the years, and you solved the issues immediately. I salute your knowledge an professionalism. I recommend your workshop to everybody who need it!

Paul has been servicing my bikes for over a year now and always does an excellent job. He offers warranties on all his work, and is always happy to re-tune things if there's a bit of cable stretch or anything as things settle in. Having had some really bad experiences with the likes of Halfords in the past, it's great to find a local business that offers great work at a fair price. Highly recommend

Bought a new bike and had it fitted with a child's seat. About to take my husband's 2nd hand bike to have a service and another child's seat fitted. Very friendly and knowledgeable and great service from start to finish. Many thanks!

Thorough overhaul of an old bike was completed professionally. Paul sent a video with his quote showing what had to be done on the bike and then another one afterwards showing what was done. Brilliant. I now have a “new” bike. The 6 month guarantee, which I didn’t know about beforehand, is very reassuring.

Paul is a legend. Had just over a week to get my bike ready for LEJOG (950 mile cycle) and was panicking. Paul got the bike back to good as new and his knowledge was invaluable to me. He is incredibly efficient and keeps you constantly up to date of how he is getting on. The bike ran amazingly for all the 950 miles and he basically got me through. Couldn't recommend him more, such a slick service, so knowledgable and a great guy. Go and get your bike repaired here!

Thanks to Paul for sorting my son's bicycle and creating a really well-sorted special. I gave him every challenge imaginable and he rose to every one. Thanks - we are very happy with the result. Recomnended.

I ordered a Cinelli Hobootleg Geo from Paul at Swish Cycles at the end of July, 2019. It was finally sent out in September of 2019 and I received the unassembled bike in October 2019. It was advertised as being a stock Apex 1 build of a Cinelli Hobootleg GEO. The only way to pay for the bike was by direct bank debit. Naively, I went ahead with the payment. I had to insist, for weeks, to get an official invoice.

Paul started giving me reasons why he couldn't provide the parts in the stock build (Apex) - as it was advertised on his site. This worried me a lot as I'd already paid. It took more than two months for him to send the (unassembled) product and I started to think that it wasn't going to happen. I was so worried that I enquired with my bank about forcing a refund, which almost went through. But Paul insisted that I do not go through with it. He gave many reasons for delays: parts were unavailable, he was ill, etc. etc. When the bike was finally boxed up, I was asked to pay hundreds of pounds in extra postage, well over the advertised rate.

When I finally got the disassembled bike in a box, I started going through the parts and realised that this was not a usable collection of parts. Now, it's true that I'm more familiar with older bikes but something was seriously wrong here. I took it to my LBS and they looked it over and told me what was going on.

It seems that it was worse than I could imagine. The 11-46 tooth cassette was too large a range for the freehub. The crankset sat too close to the frame. The 2.95 knobby tires were MTB Trail tires. The rim tape was barely wide enough to cover the spoke holes. The headset was incomplete!

It seems like a bunch of random parts have been thrown into the box with what is quite an awesome frame / fork combo. Some of the parts were good quality, but they were just completely wrong. I've had to replace the entire drivetrain, the headset and both tires. Paul refused to offer any compensation and tried to convince my local bike shop to swap parts with him. I live in another country and this was not realistic. His emails became increasingly long and evasive. My local bike shop mechanic became very frustrated with Paul and told me, personally, that "this guy doesn't know what the **** he's doing."

Luckily, my local bike shop was very helpful and worked with me to resolve most of these issue, as cheaply as possible. But I still ended up literally paying for Paul's mistakes.

I was deceived and ripped off by Paul from Swish Cycles. I attempted, several times, to say to Paul that, "If he didn't have the know-how to put together this bike, that's fine, just let me know and I'll get a refund." But he refused.

Dealing with Swish Cycles made me feel like a complete sucker.
I have been ripped off. I can't speak for any other staff that might work at Swish (I was told that it was a one-man operation at the time of my purchase)....

But - I can say, with utmost clarity -
....Avoid This Business!

Be wary, please.