SWISStours Reviews 

We had a fantastic time in Switzerland. I must say that we had great help from Swisstours. They were absolutely awesome, great service and great advices from Sayali.
She was extremely helpful at whatever we asked for. All the hotel bookings were spot on,no hassles at all once there.
I must say that the Swiss Travel Pass was a blessing. Never needed to wait in line to buy a train ticket or bus/tram and boat ticket.
We were completely worry free and no stress in knowing that we simply had to wait for the train and hop in.
Booking process was flawless ans customer service was #1!!
Thanks again for everything and I will certainly use their services again for my next travel to Switzerland.

We had an amazing holiday in Switzerland, and we are extremely happy with the service provided by your travel agent Sayali.

From planning the trip to arranging the hotels, transportation, sightseeing and activities, everything was very well organized.

The itinerary was perfectly planned and allowed us to enjoy the beautiful Swiss destinations without any stress. The agent was professional, responsive and always available whenever we needed assistance.

I highly recommend this travel agent to anyone looking for a reliable, professional and trustworthy travel service.

Thank you for making our trip so memorable!

Staff who was very responsive to our requests. We had prompt replies to our email and carefully designed an itinerary based upon our requests. The itinerary was thorough.
We also liked the booking process which was easy. Location of hotels good and easily accessible by public transport

Just wanted to send a huge thank you to Neha from all of us for setting up that amazing 7 days Switzerland trip! You seriously crushed it with the planning. Every single hotel you picked was so good, and having them right by the train stations was a total lifesaver for us seniors with all our bags. Just a few minutes walk and we already there. We had the absolute best time, and we couldn't have done it without you. You're the best!Next time you are in Singapore, please let us know. We would love to have you over to meet the whole family in person!
Cheers,The Family

Sayali put together a wonderful trip for us with very nice hotel selections and first-class Swiss passes for four of us. She provided an itinerary and prescheduled shuttles to the hotels from the train stations. She secured us 4 seats together on both express routes that quickly become unavailable on the day the opportunity opens. All went well, and our experience in the alps, especially the Matterhorn, was fabulous.

Our experience was great, Sayali did excellent job in customizing the daily itinerary which made our trip very smooth. I highly recommend Swiss tours

Bought ticket on the website for the wrong day (tomorrow instead of today), called immediately, but they didn’t want to transfer the ticket and didn’t think along at all. Bad customer service.

What an amazing guidance from swisstours. Neha was very supportive and informative and made our trip go easy. Highly recommend.

Sayali was Super helpful and detailed. Made real time recommendations and/or suggestions. Quick on responding.

The agent that I worked with was very responsive and helpful and answered all of my questions. It was easy to tailor my tour according to my preferred destinations and activities. We had nice window seats for the Glacier Express train, although it would have been better to be seated on the other side of the train car (better for pictures). Swiss Pass made it very easy to travel on all types of public transportation. Hotels were good and usually had a decent breakfast offering. For most hotels we had good directions and it was easy to walk to the hotel from the train station, although in Zurich it would have been nice to have directions for taking the tram instead of walking uphill for 15 minutes. Included tours and activities met expectations and instructions for tour options were typically clear and easy to follow.
Ideas for free time activities were also appreciated. Overall it was a good experience using SwissTours to plan and arrange our Swiss Holiday.

We recently returned from an amazing trip to Switzerland, and I want to express my gratitude for the outstanding service provided by Neha. From start to finish, the planning process was seamless. The itinerary was perfectly curated, and everything went exactly as planned.
Neha’s attention to detail and prompt support made the entire experience stress-free and truly enjoyable. I appreciate all the effort that went into making our holiday memorable and would happily recommend these services to friends and family.
Thank you for making our vacation unforgettable!

We just returned from our visit to Scandinavia covering Copenhagen, Oslo, Gothenburg, Stockholm, Rovaniemi, Helsinki and Tallinn in Estonia. This was our 3rd trip arranged by Swiss Tours because we like the freedom and flexibility the planned itinerary offered.

The entire trip was well planned and coordinated. The detailed itinerary was easy to follow which helped tremendously. Given the duration of our stay in each city, we had ample time to visit and enjoy most of the interesting sites and attractions.

The support staff from Swiss Tours were absolutely fantastic. A special thank you to John and Jesper who attended to all our queries and request during the planning stage and making the final arrangements.

One suggestion to help make future trips smoother. It would be great if Swiss Tour could recommend the nearest pick up point for the Hop On Hop Off bus nearest to our hotel stay. This will definitely save us time locating the bus route.

Everything was pefectly organised for us but we still had the flexibility to do activities at the times that suited us. The attractions that were organised for us were fanastic and the supporting information provided made it all easy. Finally the customer service representative was awesome. Reponses to questions were prompt and helpful. SWISS tours made the holiday arrangements stree free.

Great communication and explanation of how everything works! Efficient responses and detailed answers. They offered everything on time and I appreciated their professionalism. Well done and I look forward to using their services again!

A Salaam to the front sales staff especially Binaifer - From the time we first interacted to finally taking the holiday to Switzerland it was excellent and smooth.
Trip by itself was well organised and efficient just like the "Swiss" with details to the T. A very beautiful and immersive trip with no hasslesand an enjoyable holiday. Will take another trip with guidance of Swiss Tours. 👍👍🙏

This was the worst experience I’ve ever had riding a bus. The first interaction I had with the bus driver was the him yelling at me for no apparent reason. He was truly incapable of interacting with me like a mentally sound human being. Do not book a bus with this company they evidently don’t hire mentally sound drivers.

Swisstours did a great job on our recent trip through Switzerland. Everything was perfectly coordinated and the hotels we stayed at were really wonderful. Our agent was incredibly responsive to all of our requests. I have taken off one star because it was difficult to pay them. The billing comes out of India and my credit card company rejected payment thinking it was a scam--So each time I had a bill to pay I had to call Chase and have them on the phone with me. Swisstours would be well advised to bill out of Switzerland so that the payment process is easier.

We would like to extend our heartfelt thanks to Swisstours for their meticulous planning and outstanding support throughout our trip. From arranging accommodations to providing detailed travel information, tips, visa assistance, and overall guidance, every aspect was handled with precision and care.

The hotel and apartment were both strategically located and exceptionally comfortable, adding greatly to our enjoyment. A special thank you to Ms. Sayali, who was extremely helpful and responsive during the planning phase. Her day-wise itinerary and attention to detail proved invaluable and ensured a smooth and memorable journey.

We sincerely appreciate the efforts of Sayali and the entire Swisstours team for creating such an enjoyable and comfortable experience. We would highly recommend their services to anyone seeking a well-organized and worry-free travel experience.

Perfect Itinerary, planned to the toe. Swiss Peak Resorts, Meiringen, is a great choice if you are looking for Apartment-style stay for family.

Our Switzerland holiday trip was so nice. We enjoyed every moment of it. Neha our tour guide was very helpful and thorough. The itinerary that she provided us was very detailed & informative. It helped us a lot. We will definitely recommend her & Swisstours to our friends & relatives.