Handbag was delivered on 1/7/2026 o opening package hand bag had scuff marks on front Sent e mail same day to Swolit telling of damage and asking for return procedure for refunds This was ignored,... Toon meer
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Lees wat reviewers zeggen
I have had a number of bags from Swolit and I have never been disappointed. My last bag was a Navy bag but its so dark it appears black BUT I'm keeping it as it is excellent quality for the price.
Very easy to order. I had a bit of a problem, I emailed swolit who replied within a very short time, offered me a replacement straight away, kept me updated with delivery. Item received was lovely... Toon meer
Bedrijf heeft geantwoord
Can't fault the quality of these bags and the customer service. Although I initially received the wrong bags in error, this was rectified very promptly by Mike via WhatsApp link on their website - ret... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Here at Swolit.co.uk we try to exceed customer expectations, our customers come back time and again as they know they will receive quality products with Short Delivery times at realistic prices. If you are local to our Liverpool warehouse then please call in for a Cappuccino to see who we are and what we do :)
Contactgegevens
SWOLIT Handbags, Dairy Business Park, L9 7BH, Liverpool, Verenigd Koninkrijk
- 0151 452 6684
- info@swolit.co.uk
- swolit.co.uk
3,7
Gemiddeld
867 reviews
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Do not deal with this company
Do not deal with this company. They have mixed up my order and charged me three times for the same order. When the order eventually arrived one of the items was missing. I have tried to contact them numerous times and it’s still going on. Avoid them!
29 november 2025
Problem with item have emailed twice no…
Problem with item have emailed twice no reply say to use their wotsap still no reply very disappointed wanted to order more items for Christmas will not be ordering
17 november 2025
Rubbish quality and service
Bag isn't what I wanted and have sent 2 emails and followed up by a WhatsApp chat requesting a returns label.... no response so guess that's money I'll never get back
1 november 2025
Review zonder uitnodiging
Bought a bag which was not as described as…
Bought a bag which was described as large ,although the measurements were available to view i overlooked this details and incorrectly purchased.
Extortionate del and returns fee and generally poor customer service.
6 november 2025
Review zonder uitnodiging
I have not yet recieved the Elvis bag I…
I have not yet recieved the Elvis bag I ordered which is due ti be paid for
24 september 2025
Bag not dispatched 11 days after order
I ordered bag 1 Sep. It said bag would be dispatched 1 - 5 days. When I tried to call 10 days later the phone line said not in use and got automated email response. About to get my credit card company to put stop on transaction as not sure its legit. If it is then it's terrible customer service.
10 september 2025
Review zonder uitnodiging
Hasn’t arrived
Gut notification of shipping 2 September. Tracking says cancelled two minutes later. No parcel no response when I’ve emailed.
2 september 2025
Good quality bag and excellent customer service
Good quality bag at a reasonable price. I love the Tullio style, it is a great size and shape. Not too big or too small, versatile as has a crossbody strap as well as a top handle. I needed it in a hurry and Swolit's customer service was excellent. They went above and beyond to make sure it arrived in time and that I was happy with it. It's the third time I have ordered from Swolit and I would definitely be happy to order from them again.
4 september 2025
Review zonder uitnodiging
My order hasn't arrived
My order hasn't arrived, and having sent numerous emails and WhatsApp messages, there has been no response,just automated emails, furthermore they have my money, and I have no handbag, this is a very unreliable company
26 augustus 2025
Review zonder uitnodiging
The bags are really nice crap crap crap customer service
The bags are really nice, however Customer Services is appalling, I returned some bags and sent them the receipts, WhatsApp them the receipts emailed them the receipts, spoke to them sent them emails, I’m wondering if the company has changed hands because before they used to be really helpful and now I’m really unsure about what’s happened I haven’t got my money back, I haven’t got a response, but the bags are nice
1 juli 2025
Review zonder uitnodiging
Easy to order
Easy to order, item arrived and as described and pictured. Pleased with purchase
6 augustus 2025
Ordered 22th July still not received…
Ordered 22th July still not received the wallet to late now as wanted for a birthday present 😡
30 juli 2025
Charged postage double the first class…
Charged postage double the first class post but didvnot receive for 10 days. Even that delivery was after the reminder.
30 juli 2025
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