South West Upholstery Reviews 

Superb customer service, proving they really care about the customer journey. Excellent choices of fabric with guidance support for suitability. Quality of craftsmanship is exceptional. Delivery team treated our items with care & respect.
We have been recommending SW upholstery & would engage again in a heart beat - Thank you

We have used South West Upholstery twice - to re-furbish two armchairs on separate occasions (so we went back - always a good testimonial). In both cases the end results were outstanding - definitely exceeded expectations - and of very high quality. Furthermore, in all our interactions, their staff were knowledgeable, helpful and accommodating to our needs. We would definitely use them again and recommend them to anyone.

We were reluctant to get rid of our sofa which, after quite a number of years, had begun to sag and feel quite uncomfortable. South West Upholstery did a magnificent job and once again, we are now sitting pretty. The service, from collection, to repair work; to delivery, could not be faulted.
David Chapman

The customer service staff were very responsive and helpful. The fabric samples were sent promptly and made it easy to pick our fabric. Our re-covered dining room chairs look great. The fabric quality is top notch and they are beautifully upholstered. And finally the delivery staff were really helpful too.

I bought an old wing back chair for a bargain for when my Dad comes to stay… needed a lot of TLC!
What a transformation, it really is now a piece of art ❤️
The team at SW Upholstery are so talented.

Thank you

From the moment you choose the fabric with a friendly helpful staff member, Lianne, in our case, you are treated with respect and kindness. The whole set up is very professional , completion date given and the actual upholstery is very well done. We have used this company several times over the years and they can be totally trusted. They do provide a pickup/ delivery service but we did not require this service

Very good service.The sofa bed was reupholstered to a very high standard. All the staff were very polite and efficient. The item was collected and returned by 2 very hard workers. I would use this company again if I had any other items to reupholster

We had spoken with other upholsters and quite frankly not only were we unimpressed, we began to worry if we would find anyone who could help us reupholster our two much loved large sofas and armchair.
Then we came across a TV interview on South West Upholstery and their approach to sustainability. We went along to see their set up and what they had to offer. From that very first visit to selecting the fabrics with their guidance, placing our order, collection of the items and then receiving our newly upholstered furniture back, we received a first class professional service throughout.

Without exception, everyone we have met or spoken with at SWU have gone above and beyond in helping us get a fantastic outcome to our treasured sofas and armchair.

We are so pleased with the work SWU did for us.

They have done an excellent in refilling our sofa cushions

Form enquiry to pick up , then delivery , everything was easy and the team were so helpful.

I had a beautiful sofa that no longer matched my room scheme, this company was fantastic. From the first enquiry to the finished sofa arrival . Emails answered quickly, all questions clearly responded too and my goodness we are thrilled the sofa is beautiful! Everything done on time , delivery and collection went smoothly with courteous employees . We will use them again for sure and highly recommended them and their services.

Our characterful and much loved old sofa had two feather-stuffed seat cushions. The covers were in good condition but the fillings had lost their vitality and support.
South West Upholstery introduced us to their wide range of filling options; 2 weeks later, we enjoyed sitting in the plush comfort that had been missing for see one time.
Oh! And the price was about 25% less than I would have expected for such a high quality service.

We have used SW Upholstery a couple of times in the past and have always been pleased with service and finished product. Most recently we had a 15 year old cuddle chair re-upholstered with South West Upholstery and are delighted with the results! The quality and skill of your workmanship and finish is great!

My sofa was old and falling apart but didn’t want to buy a new one with two big dogs.. I am over the moon with the refurb of my sofa. It looks brand new and the quality is 💯 . Such a good job. Thank you Ryan, Abbie and team 🤩

Fabulous Service from South West Upholstery: forwarded me links to a huge array of fabrics for recovering my two sofas. I had very specific requirements: loose covers that could be washed, in velvet and hardwearing cotton weave. Would definitely recommend: both the accounts office and delivery persons were super friendly and efficient. Thank you.

What a great company to do business with! Communication was timely, supportive and professional, my choice of fabric samples were sent through quickly, and my newly upholstered chair looks like it would have done when it was originally made. With collection and delivery available as well, it was a seamless and positive experience. Thank you

The service has been excellent from the initial contact and quotation to receipt of the final item. I trusted they would look after my favourite chair and they didn’t let me down. The final leather upholstery was finished to the highest quality and finish and I couldn’t be more happy with it

Quality of workmanship excellent. Great communication and very friendly staff. Collection and Delivery also communication with drivers very smooth Would highly recommend

I had a new set of loose covers made for my sofa, with new seat cushions and it looks fantastic, like a completely new sofa. The team at SW upholstery were really helpful and arranged for the various fabric samples I chose to be posted to me. Communication was good and the quality of the work is excellent. I would definitely use them again.

The quoting and placing of the order went very smoothly.
The quality and look of my sofa met my expectations.