symple.co.uk Reviews 

161
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First time using the app. Easy to use. Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service and very competitively priced! Never used this company before but took a flyer as my usual engineer let me down!! Very impressed with their service. Quick and efficient and did no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I got a timely reminder that the gas safe certificate was due and it was very easy to arrange appointment within a couple of days. Engineer turned up when he had said and did a good job and was help... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoedonderhouder
  2. Eigendomsbeheerder

Geschreven door het bedrijf

A platform where landlords and service providers can effortlessly manage their residential property bookings


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

161 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(161)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great Service

We have been working with Symple for 6 months now and find them extremely helpful, informative and efficient. The Symple portal is very straightforward to use and is constantly updated with progress of works. Georgina at Symple is professional, courteous and always on hand to help with a query.

Would highly recommend Symple.

3 juli 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Many thanks Jane for you very kind 5* review. It is wonderful to hear you are having a great experience from using our platform, and how easy you find it to use. Thank you for the feedback regarding Georgina, this will be passed on to her personally.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Easy to use

Georgina @ Symple has made it easier for us to use Symple. If we have any questions or queries she has been there to help us. I would definitely recommend using Symple to landlords and owners with multiple properties.

3 juli 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you very much Sangita for your 5* review and recommendation. We are happy that Georgina has been able to assist you with your bookings, we will pass this feedback on to her.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

The company pays on time

The company pays on time
That 5 star

26 juni 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Many thanks for your review Danny. That is one of the perks with working with Symple, you will be paid within 7 days of the job being completed, without having to raise invoices -it's that Symple.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Problem swiftly resolved

Had a problem with a cert from a service provider so had to escalate back to Symple who handled it quickly and kept me up to date at every stage.

19 juni 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you Craig for your lovely 5* review. We are glad that we were able to help to resolve your situation promptly.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

We work with Symple as a heating…

We work with Symple as a heating contractor. Very smooth process highly recommend

19 mei 2023
Review zonder uitnodiging
Logo symple.co.uk

Antwoord van symple.co.uk

Thank you Andy for your kind review. We are pleased you enjoy working with us.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Easy to order and track

Easy to order and track, great backoffice support, certificate arrived on time.

5 mei 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you Amos for your kind review. It is wonderful to hear that you have had a pleasant experience with ourselves and that you were satisfied with the service you have received.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

efficient service

efficient service, perfect

9 mei 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you Eve for your kind 5* review. We are happy to hear that you have had a great experience.

Kind regards,
The Customer Success Team

Beoordeeld met 4 van de 5 sterren

1st time working for symple

1st time working for symple. A little confusing at first but found jo very helpful. Going forward I am sure once I get used to the system and admin process things will smooth out and will be very beneficial.

25 april 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Many thanks Dale for your review. It is great to hear that Jo was able to support you, we will pass on your kind feedback to her. We are pleased to welcome you to Symple as one of our service providers and we look forward to continuing to work with you.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Perfect

Great customer service, very responsive.

27 april 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you Marrei for your kind review. We are pleased that you were provided with great service from our team.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Would definitely use again

Would definitely use again. They were super efficient and very friendly. Would be happy to recommend their service to others.

22 april 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you very much Prestige properties. Its great to hear that you found Symple to be efficient and friendly and that you would recommend us to others. We hope to work with you again in the future.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

The software provided by symple lives…

The software provided by symple lives upto the companies name.

20 april 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you for your 5 star review. We are glad that you found the software to be simple. We look forward to working with you again in the future.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Superb

Superb. Gas Safety Certificate (CP12) was arranged with the tennant less than 24hrs from time of order. Certificate arrived in the inbox around 6hrs after the inspection. If only everything were this Symple.

30 maart 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you very much for your lovely 5* review. We aim to please and it appears we have done just that. It is so satisfying to know that we are making the property certification process easy for our clients. We look forward to working with you again in the future.

Kind regards,
The Customer Success Team

Beoordeeld met 2 van de 5 sterren

Gas safe engineer was difficult to work…

Gas safe engineer was difficult to work with considering the boiler was in cupboard which had to have 4 screws removed for access so he could start his testing of the boiler.

15 maart 2023
Logo symple.co.uk

Antwoord van symple.co.uk

Hello Harry, we are sorry to hear that you felt our engineer was difficult to work with. We are unable to see any issues or notes raised at the time of the inspection, therefore we will get in touch with you personally to discuss this matter, and to see how we can improve our service. We do not expect any of our service providers to be difficult, therefore we need to understand this situation, so we can resolve this.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Berry good

Verry good....

23 maart 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you Carmen for your kind review and for choosing Symple for your property inspections.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Simplicity

Really was very simple
Booked online company got in touch within hours agreed a date and time with tenants perfect

16 februari 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you very much Edward. How pleasing to hear that you had a very easy experience with ourselves and that everything was swiftly arranged.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Great company

Great company. Have really enjoyed working with them

1 februari 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you Ryan for your review. We have enjoyed working with you too!

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly team

Very helpful and friendly team, highly recommended.

14 februari 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Many thanks Lawrence for your lovely feedback. We are glad that you were satisfied with the service you have received.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

very quick and efficient

very quick and efficient. staffs are very polite and helpful.

30 januari 2023
Review zonder uitnodiging
Logo symple.co.uk

Antwoord van symple.co.uk

Thank you very much for your kind 5* review.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Symple - Simply impressive on every level

Symple has changed the way we practice our lettings business and managing legal certifications for our clients.
The customer service surpasses all expectations from the first point of contact but unlike other service providers, this does not cease when you become a customer of theirs.
When encountering a problem, it is resolved swiftly, with professional guidance to completion and total satisfaction. Georgina Vance is a joy to speak with and receive emails from. A credit to the company for certain.
We are impressed and that takes a lot of doing!

2 februari 2023
Review zonder uitnodiging
Logo symple.co.uk

Antwoord van symple.co.uk

Thank you Melanie for your simply impressive 5* review. We are thrilled to hear that we have provided you with exemplary customer service. We treat every client of ours exactly how we would wish to be treated and your review clarifies that we are successfully doing so. Thank you for your very kind words regarding Georgina, your feedback has been passed on to her directly. We are very happy that you have been impressed by Symple and we looking forward to continuing to work with yourselves.

Kind regards,
The Customer Success Team

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