symple.co.uk Reviews 

161
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First time using the app. Easy to use. Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service and very competitively priced! Never used this company before but took a flyer as my usual engineer let me down!! Very impressed with their service. Quick and efficient and did no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I got a timely reminder that the gas safe certificate was due and it was very easy to arrange appointment within a couple of days. Engineer turned up when he had said and did a good job and was help... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoedonderhouder
  2. Eigendomsbeheerder

Geschreven door het bedrijf

A platform where landlords and service providers can effortlessly manage their residential property bookings


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

161 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(161)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Really simple to book

Really simple to book my gas and electricity inspections through the portal. Plus knowing they are always accessible on my account is a huge bonus too

1 februari 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Many thanks Chris for your 5* review. We are pleased that you found our platform easy to use. That is one of the key benefits of Symple, all of your property certificates are in one location. No more sifting though pdfs or paper certificates and best of all, you will be reminded when they are next due, so you will never miss the due date!

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

A great user friendly platform

A great user friendly platform. Very clear layout and welcome reminders. A good team that were very understanding of my software issues and patient despite my delayed report. Update. Swift payment for my services too. A well deserved 5 stars.

31 januari 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you Leigh for such a lovely review. It is wonderful to hear that our service providers are equally as pleased with our platform. We are happy to hear that our team were supportive to your needs also. We look forward to continuing to work with you.

Kind regards,
The Customer Success Team

Beoordeeld met 4 van de 5 sterren

So far so good....

13 januari 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Many thanks for your review. We hope that you continue to order with us, so the good can keep on coming.

Kind regards,
The Customer Success Team

Beoordeeld met 4 van de 5 sterren

EPC report

Simple process from start to finish

23 januari 2023
Review zonder uitnodiging
Logo symple.co.uk

Antwoord van symple.co.uk

Thank you Anthony for your review. That is why we are called -Symple!

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Keeping it symple..

Symple dealt with a recent gas safety inspection for me where the tenant had changed their telephone number without updating us.

A great patient service from Symple in dealing with the matter and eventually arranging it - if I'd have done the same task myself I'd probably have let down a gas engineer with unconfirmed appointments, frustrated them and incurred additional costs in the process.

5 star service once again - keep it up, gang!

18 januari 2023
Review zonder uitnodiging
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Antwoord van symple.co.uk

Many thanks Craig for such a complimentary review. Situations like this occur often, but that is exactly what we are here for -to take that stress and mither away from yourself. Our Customer Success Team will always strive to provide the best service to our clients, and we always support wherever we can.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

It was so easy to arrange my Gas safety…

It was so easy to arrange my Gas safety Cert, put details online, accept job, pay, wait for certificate.
Easy

23 december 2022
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you Tony for such a kind review. This is exactly how we work in a nutshell, easy does it!

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

I found the whole process very easy and…

I found the whole process very easy and I thought it represented good value for money.

16 december 2022
Review zonder uitnodiging
Logo symple.co.uk

Antwoord van symple.co.uk

Thank you Paul for your kind review. It is great to hear that you have had a very satisfactory experience with ourselves. We hope we can assist you again in the future.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

All went well and straight forward.

28 december 2022
Review zonder uitnodiging
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Antwoord van symple.co.uk

Many thanks James for your 5* review. We are pleased that you found our platform easy to use and that everything went well for your property inspection.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Super smooth and hassle free.

Super easy to book, efficient service and job complete with no hassle. Perfect for me as a landlord who has many other things to focus on. Thankyou.

4 december 2022
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you Ciara for your very kind 5* review. We are very happy to hear that we have been able to take some pressure off your busy workload and making life much easier for yourself.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

I highly recommend using Symple

I highly recommend using Symple. they have been really easy to deal with, Stacey Blacker got everything sorted very quickly and was very helpful.

1 december 2022
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you Eliyahu for your glowing 5* review. Many thanks for the very kind feedback about Stacey, we will ensure this is shared with her personally.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

could not make ordering certificates…

could not make ordering certificates easier and more efficient. amazing. with 1 button life becomes easier.

29 november 2022
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you David for such a lovely 5* review. You have summed up perfectly what Symple aim to achieve. It is very pleasing to know that your involvement with property certifications has been made much easier.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Simple Gas Safe Certificate

Very simple system to use and the service and communications from Ben were first class.
I would definitely recommend to others

23 november 2022
Review zonder uitnodiging
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Antwoord van symple.co.uk

Many thanks Calvin for your 5* review. We are pleased that your first experience with us has been a very positive and pleasant one. Thank you for your comments about our service provider Ben, your feedback will be shared with him.

Kimd regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Prompt and Efficient

Prompt and courteous, delivered the reports quickly and efficiently. Thanks very much

25 november 2022
Review zonder uitnodiging
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Antwoord van symple.co.uk

Many thanks Leila for your 5* review. It is lovely to hear such positive feedback regarding your experience with Symple.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Easy to schedule appointments &…

Easy to schedule appointments & efficient ways to upload documents.

23 november 2022
Review zonder uitnodiging
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Antwoord van symple.co.uk

Thank you Gavin for your 5* review. It is nice to hear that you found our platform easy and efficient to use.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

QUICK AND SIMPLE TO USE

QUICK AND SIMPLE TO USE, GOOD DASHBOARD ON INTERNET SITE

11 november 2022
Review zonder uitnodiging
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Antwoord van symple.co.uk

Many thanks Kevi for your 5* review. It is great to hear that you have found our platform easy to use.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

What more can I say

What more can I say - Awesome! Super friendly and efficient service. Thank you!

15 november 2022
Review zonder uitnodiging
Logo symple.co.uk

Antwoord van symple.co.uk

Thank you Ann for your 5* review. We were thrilled to have been able to book, schedule and deliver your EPC certificate on the same day for you. We look forward to working with you again in the near future.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Excellent communication and service

Excellent communication and service. Thank you.

15 november 2022
Review zonder uitnodiging
Logo symple.co.uk

Antwoord van symple.co.uk

Many thanks for your 5* review. Thank you for your kind comments regarding our communication and the excellent customer service you have received.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Good, professional experience

I have found Symple and the team, especially, Georgina Professional, helpful, polite and friendly and very knowledgeable. Communication is easy, there is always someone on the other end of the phone to help, if need be and the portal is easy to use and navigate. We have struck up a good professional relationship with Symple and Georgina.

8 november 2022
Review zonder uitnodiging
Logo symple.co.uk

Antwoord van symple.co.uk

Thank you Wendy for such a glowing 5* review. It is wonderful to get such lovely feedback regarding our team. It is pleasing to hear that Symple is just as easy to use for our service providers, as it is for our landlords, agents and homeowners. We are very happy that you enjoy working with us and we hope to continue this great relationship.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Before my instruction to proceed they promptly replied to my emails and clearly answered my questions.
After my instruction to proceed, there was a delay in making the appointment with my tenant, they called me to update me.

21 oktober 2022
Review zonder uitnodiging
Logo symple.co.uk

Antwoord van symple.co.uk

Many thanks for your 5* review. We will always personally update our landlords and respond to any requests in order to meet those excellent customer service levels we pride ourselves on.

Beoordeeld met 5 van de 5 sterren

We heard about Symple through a friend…

We heard about Symple through a friend who had previously used Symple. It was very easy to book the inspection and the service was fabulous. A special thank you to Georgina who was polite and very knowledgeable about the services offered.

10 november 2022
Review zonder uitnodiging
Logo symple.co.uk

Antwoord van symple.co.uk

Thank you Joe for your 5* review. It is nice to hear that our services were recommended by a friend of yours. We are grateful of your feedback regarding Symple being easy to use and that you had a great experience with ourselves. Many thanks for your feedback regarding Georgina's manner and knowledge. Your comments will be fed back to her.

Kind regards,
The Customer Success Team

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