synicalglobal.com Reviews 

61
•
TrustScore 3.5 uit 5

3,3

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Beoordeeld met 1 van de 5 sterren

I ordered a zip-up on January 15th 2025. The date is now September 29th 2026 and I still have not gotten my item. I have sent multiple emails asking when it would ship and they would say the same thin... Toon meer

Beoordeeld met 5 van de 5 sterren

Loving the gear i got, The brand never misses, been following Synical since late 2020, The Price to Quality caught me off guard not gonna lie. The sweater i received feels hella premium and the T-shir... Toon meer

Beoordeeld met 1 van de 5 sterren

disappointing service. ordered a zipup in august of 2025, it was delayed. followed up with multiple messages, responses promising shipment within the following week. did not receive any real package u... Toon meer

Beoordeeld met 5 van de 5 sterren

Been with Synical since 2021, and the quality and artistry has only gotten better. Dan has been making something special here.The trade tariffs kept my packages in limbo for a year and some, but clear... Toon meer


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

61 reviews

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3,3

Alle reviews

(61)

55 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Deff will shop here again!

I ordered a button up hoodie and a speed zip up, was super happy with the quality and how fast everything came. These were great for the winter and definitely will be shopping again.

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

non-existent customer service, bordering on fraud

Team reached out promptly after I posted this review. After providing my order number, I had to reach out constantly for updates. I received a notice that my order was canceled on 2/24, then on 2/26 I got a message from the team that they’ll let me know on 3/2 if there is a clear timeline for delivery on the order. You guessed it, no update, so I reached out for clarity and a refund confirmation. To my surprise, the refund was processed on 2/24, BEFORE they told me that they’d let me know if my order would be shipped out. They said the refund would clear by Monday 3/9. It is 3/12 and the refund has not processed. I now have to reopen a dispute with my bank.
Do not order from this company.
Really cool concept & loved supporting a small business but there is 0 communication regarding shipping / product delays. Ordered a hoodie as a christmas present on Black Friday. There was some issue with importing materials which is fine, although the company didn’t tell us this, we had to reach out multiple times to find out where the order was and why it hadn’t arrived when it was due. It’s nearly the end of February and the team hasn’t provided any updates on an estimated shipping date. My brother (who said gift was for) had some luck getting information / delayed responses from their discord. Regular emails & instagram dm’s go unanswered whilst they actively post on social media. If the product is actually in stock, it’s worth the purchase. But I would highly advise against placing any orders that are not ready to ship & I would recommend using your credit card so that if you also wait 3 months to find out what’s going on, disputing the charge is less of a headache. Hope you guys turn things around & get it together.

18 november 2025
Review zonder uitnodiging
Logo synicalglobal.com

Antwoord van synicalglobal.com

we will escalate this internally with our team to make sure it is resolved for you! we answer emails and support tickets daily. we apologize for the delay and make sure it is rectified ASAP!

Beoordeeld met 4 van de 5 sterren

No clothes and no refund (Issue resolved)

I originally ordered some stuff back in June; I've waited for 6 months and haven't received anything. I then requested a refund on their Discord server over a month ago. Their staff told me I would get my money back after 7-10 days, but I didn't. It now has been 38 days, and there is still nothing on my bank account. Now they are ghosting me and haven't answered my ticket or my mails.

Edit: My issue has been taken care of instantly, and I have received my money. They even offered a free hoodie for the inconvenience. If anyone has problems regarding their order, I can really recommend checking out their Discord; They'll help you there!

27 januari 2026
Review zonder uitnodiging
Logo synicalglobal.com

Antwoord van synicalglobal.com

this refund was already issued, we offered to send out a free hoodie for the inconvenience as well.

Beoordeeld met 5 van de 5 sterren

Amazing quality

Amazing quality. I honestly cant believe how low the prices are. Its like nothing you can find in stores. Designs are fire and they're original. Top tier for sure.

2 januari 2026
Review zonder uitnodiging
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Antwoord van synicalglobal.com

thank you!

Beoordeeld met 3 van de 5 sterren

been waiting since August

I've been waiting since August. (its the end of january) Been promised multiple different dates. I found that my help suddenly stopped over email but found quick help in their discord server. They've offered me a free hoodie for the delay along with the refund so they do make up for the delays and mistakes well. Refund is pending and i havent recieved the hoodie yet so i'll update once i get them both :). Can say i've been quick to update my review as i was replied to very quickly after writing here and on discord. If you run into any problems, i highly reccomend the employees or helperd (idrk) on discord server :)

26 januari 2026
Review zonder uitnodiging
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Antwoord van synicalglobal.com

can confirm your order was already refunded.

Beoordeeld met 1 van de 5 sterren

I wish I could rate it 0/5 stars

I ordered a zip-up on December 3rd of 2025. It was not sold out at that time, and it said it would ship in a few weeks. However, it never shipped, so I decided to send an email after New Year's and ask about it. They never replied, so I sent another email a week later. Still, I got no response, and I had to go through my bank to get my money back.

Edit: After leaving this review, Synical finally reached out to me! It seems that they want to take credit for cancelling my order and giving me a refund, but I had no option to cancel my order and received zero communication from them. Yikes.

22 januari 2026
Review zonder uitnodiging
Logo synicalglobal.com

Antwoord van synicalglobal.com

This order was refunded to you and it was confirmed via email, refunds take 7-10 business days to pay out as per shopify's policy.

edit: the order was refunded the same day you sent us an email, we resent you the cancellation notice today to ensure you were notified.

Beoordeeld met 1 van de 5 sterren

Ordered mid November as a Christmas…

Ordered mid November as a Christmas present and they kept telling me they had trouble with the shipment process. Then after another month of no news I wrote again and again with no reply if u look at there inst many people are also saying there orders have not arrived in the comments the fact that this company is on the shop app definitely tricked me into thinking this company was legit

03/03/26 - got even worse when they said that the order would arrive finally on the 10th of feb which it never did then after being ghosted finally I just want a refund which they send me an email saying my order has been refunded. But it hasn’t and it’s now been another 2 weeks with no more info. Pls synical if u see this give me back my money

23 januari 2026
Review zonder uitnodiging
Logo synicalglobal.com

Antwoord van synicalglobal.com

There are no comments on our instagram stating that there orders have not arrived. We stated that we had a backlog of orders due to holiday traffic and we're shipping them out as soon as possible. Our business has shipped out over 50k orders lifetime. We reached out to you via email asking for your order number but did not receive a response. If you respond to our email we will look into the inquiry and gladly reship/refund the order for you!

Beoordeeld met 1 van de 5 sterren

I received my refund

My order was canceled and I received my refund

I ordered a jacket for a Christmas gift. I still haven't received it 7 weeks later. When I sent emails asking when it would be received I was told that they were waiting for a supply from their supplier but that I could cancel anytime. I finally cancelled 12 days ago and got an immediate reply that my order was cancelled, I would receive an email confirming the refund in 2-3 days and I would see the credit on my account in 7-10 days. I have not had the email or the credit. When I send an email I don't get any response.

19 november 2025
Review zonder uitnodiging
Logo synicalglobal.com

Antwoord van synicalglobal.com

your order was in fact refunded, we also resent your refund cancellation email to push it to the top of your inbox. please follow up with us via email to insure that you received it. We always want our customers to have a positive experience with us when shopping.

Beoordeeld met 1 van de 5 sterren

Customer service sucks

The quality of the clothes I received was very good but is it worth it??? Delivery takes a long time!!, there are orders that are lost and never arrive, customer service sucks, they take a long time to respond and also do not solve your problem, they try to give store credit and make problems to return the money, very good clothes but I prefer not to have problems!!!

4 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Synical global is a brand I recently…

Synical global is a brand I recently discovered last year and have been hooked on since. The quality of the clothes is top tier with more then fair prices. The main issue I see people complain about is shipping times, but it has greatly improved and Dan is always a big help with order issues in his discord. Also has a great reward system where you can earn points to use for future discounts, when most other brands don’t do anything. In all a great brand that has amazing clothes and a great community.

3 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I’ve been buying synical since 2021 I…

I’ve been buying synical since 2021 I genuinely love the brand they’re always dropping heat the only problem is the wait times but that’s not really the brands fault just the manufacturer but they’ve been recently moving from preorder to premade so wait times should be getting way better they’re only going up from here

2 december 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Great clothing, Slow delivery.

The brand overall, is great. Clothing quality and design is all very great and I have always been impressed. My biggest and only complaint is the delivery time. I've been waiting 6 months for one order and 3 months for two others. I've reached out many times and have been promised "Delivery Times" in the manner of "That should be shipped out Tuesday," etc.. Yet 6 months down the line nothing has changed. But overall the clothing in itself self is amazing and the owner is great at communication with the community.

2 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

3 Years of Syn

Been buying from this brand for a long time now, everything I own from it is very high quality and always meets expectations. On top of that the brand owner himself loves to interact with his community often making it feel like not just a brand, but a family.

24 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've been buying clothing from Synical…

I've been buying clothing from Synical for over 5 years and not once have I had any inconveniences or even anything as small as a shipping delay. The owner is very nice and responsive to any questions or concerns I have about my orders. Awesome people behind the team!

23 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

3 Years of Syn and ongoing !

I have been buying from synical for the better half of 3 years now and I confidently say that they’re an awesome brand. The quality of their clothing is extremely good for the price and their customer service is outstanding. Will happily continue buying from here.

4 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality never disappoints

Quality never disappoints, I wear at least one piece a day and I love them. Although shipping can take some time it is in no way the brands fault. Customer service is top notch and will leave you satisfied every time. 10/10 Would recommend.

4 april 2025
Review zonder uitnodiging

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