I am just getting back into course fishing especially carp, and bought 3 shimano rods @ reels after discussions with the staff. They arrived swiftly and were packaged extremely well so no damage ( n... Toon meer
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I ordered a set of Sonik SKS alarms from Tackle Fanatics on 31st May, cancelling an order with another company who couldn't deliver until the end of July. Not only were they delivered the next day at... Toon meer
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Fantastic service!! Excellent communication and very helpful when I phoned them up!! easy to use ordering site!! And delivery was in less then 24hours from when I placed the order and was well packed... Toon meer
Bedrijf heeft geantwoord
Another fantastic buyer experience trouble free and the cheapest by far in the country. Purchased two spare spools for my Fox Eos 10000fs and a Fox Camolite 3up 2down 12' rod hold-all. All the items w... Toon meer
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Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Tackle Fanatics offers a huge choice of tackle & bait, fantastic value - and outstanding customer service.
Contactgegevens
E5 Barwell Business Park, Leatherhead Road, KT9 2NY, Chessington, Surrey, Verenigd Koninkrijk
- 0208 949 3307
- customerservices@tacklefanatics.co.uk
- tacklefanatics.co.uk
5,0
Uitstekend
332 reviews
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First class experience
First class experience with the company. Bought a Fox 13ft Barbel float rod, best price I could find on the internet. A chap called Daniel dealt with the order, who I found to be very polite, helpful and friendly.
Highly recommended!
21 september 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Michael, its great to hear you had such a positive experience dealing with Tackle Fanatics and found our prices to be so competitive. It was a true pleasure dealing with you - i will pass your compliments on to Dan regarding the service he provided. Many thanks for dealing with us and for taking the time to leave us your feedback, 5* rating and recommendation. Tight lines, Duncan
Tres bon , je recommande !
Livraison très rapide , matériel conforme a la description et personne de contact très disponible.
20 september 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Bonjour Loic, nous sommes ravis de savoir que votre commande vous satisfait.
Merci pour votre message et à bientôt sur Tackle Fanatics !
wychwood solace 8
absolutely spot on, hassle free ordering and prompt delivery i wouldn't have a second thought on using this company again and i fully recommend this company.
cheers lads!
18 september 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Steve, thanks for such a glowing piece of feedback! We strive to provide all our customers with top notch customer service, quick & easy ordering and a swift delivery facility. We appreciate you taking the time out to leave us your feedback, 5* rating ad recommendation. We look forward to dealing with you again and would like to wish you luck with your future angling exploits. Tight lines, Duncan
well pleased A1 v.q.delivery
17 september 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Del, thanks for taking the time to leave us a Trustpilot review. Your feedback, 5*rating and business are much appreciated by us; we are glad you were so pleased with our swift delivery service. Good luck on your up and coming angling adventures. Tight lines, Duncan
Top quality service
I ordered a new marker rod which arrived damaged after a quick call and a few photos of the damage these guys sent me a new rod which arrived the very next day. Very impressive service. And very difficult to beat on prices.Thanks
13 september 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Lee, thanks for ordering your Shimano marker rod from Tackle Fanatics, your business is greatly appreciated. We would like to apologise for your rod arriving damaged, but we are pleased that you were happy with the way we dealt with the issue and this was resolved swiftly and satisfactorily. We always try to rectify any issues to keep our customers happy and provide them with top quality tackle at competitive prices. Your feedback, 5* rating and custom and highly valued - we hope to deal with you again in the not too distant future. Good luck and tight lines on your next fishing session, Duncan
Your not just a rip off merchant your a …
Your not just a rip off merchant your a liar aswell, before replying to me you have cleared your website with the old korum mk2 and you know the ones im talking about, they have the 3 support rods on the roof, what you have done is put the new ones on now, as for the threats of violence, it was name calling, your member of staff wants to grow up and learn how to speak to a customer proper, i just hope any member of the public reading this as viewed your website over the last 4 week and will know im telling the truth, as for returning the shelter the first member of staff i spoke to told me to send it back and he wud sort something out regards the cost, there was no mention of having it picked up or being fully reimbursed for the cost, as for the shelter itself i have given it away but the fact is i paid £85 for something u didnt have! I would put it down to experience and will be advising anyone i know not to buy from you in the future.
11 september 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Shane, I am sorry that you felt our service wasn't sufficient. We have tried to rectify any issues you had in a way that was satisfactory to yourself - It’s a shame we haven't managed to resolve this with you. If there is anything we can do to help restore your faith in Tackle Fanatics then please feel free to get in touch. Tight lines, Duncan
Very prompt delivery and a very good …
Very prompt delivery and a very good price. Highly recommended.
6 september 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Les, thanks for dealing with us and for taking the time to leave us your feedback and recommendation - It’s great that you found our delivery service to be prompt and our prices to your satisfaction. We look forward to dealing with you again in the not too distant future. Good luck with your up and coming angling exploits. Tight lines, Duncan
My Catmaster Deluxe 60inch Landing net …
My Catmaster Deluxe 60inch Landing net arrived next day as promised, Very pleased with the service and the product
31 augustus 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Alan, we appreciate you dealing with us and for taking the time to leave your feedback about our service and the product you purchased from Tackle Fanatics. Good luck with your new net, we hope it help you land a few monsters. Tight lines, Duncan
Very helpful easy to use site and very …
Very helpful easy to use site and very quick delivery used them a few times as find them very helpful always whether online or in store
28 augustus 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Peter, thanks for your positive comments about our service and website. It’s great that you rate your experience with us in store and online so highly. We look forward to seeing or hearing from you soon. Hope you are managing to get out on the bank and catch a few. Tight lines, Duncan
Antwoord van Tackle Fanatics
Hi David, thanks for dealing with us and for taking the time to leave us your feedback - It’s great to hear you hold our low prices and swift delivery service in such high esteem. Good luck with your up and coming angling adventures. Tight lines, Duncan
ESP Lo Pro brolly
Used the company before, and received excellent service, so no reason not to use them again.
Once again I wasn't disappointed. Easy hassle free transaction.
10 augustus 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Mr Wynne, thanks for purchasing your ESP Lo Pro Brolly from Tackle Fanatics. We are thrilled to hear that you have always received such a high level of service from us and will be suing us again in the future. We hope your new brolly has been keeping this unseasonable August rain off you and your tackle. Thank you for your feedback and 5* rating. Tight lines, Duncan
Dissapointed
Having bought 3x brand new rods of them,2 went faulty after 3 months.
I told them and they said to bring them in and they'd send them off to repair.
So i drove to the shop to drop them off(1 hour 20 min round journey) and no offer of a courier service,ummm! i thought.
Later the next week i rang for an update on the situation and the reply was 'nah mate,they probaly have'nt even looked at em'.Ummm i thought again.
So on collection(when the rods were repaired,to be fair was quite prompt)which was another 1 hour 20min round trip,the guy that served gave no apology or explanation to as why the rods were faulty,o i thought.Only for him to say i'd upset his workmate about a comment i'd made.Made me feel like i should be grateful for there service after spending £600.Wont be using them again.
9 augustus 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Mr Westwood, we have tried looking into this for you, but cant find a record under your name of any rods being purchased from Tackle Fanatics. So we can address this issue (if this is feedback relating to us) please call our customer services team on 0208 949 3307. Tight lines, Duncan
Great service
6 augustus 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Andrew, we hope the ESP reels you purchased from Tackle Fanatics have been put through their paces on the bank and have helped you catch a fish....or 10. Many thanks for your kind words and 5* rating, we hope to hear from you again soon. Tight lines, Duncan
Very fast delivery
Very fast delivery. Definitly not my last order!
31 juli 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Axel, thanks for ordering some Nash luggage from Tackle Fanatics. We are pleased to learn you benefitted from our swift UPS delivery service and will be using us again. We value your feedback, custom and 5* rating and would like to thank you for taking the time to convey your thoughts about Tackle Fanatics. Tight lines, Duncan
First time buyer from tackle fanatics
First time buyer from tackle fanatics
5 star service
Quick delivery
31 juli 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Michael, thanks for making your first purchase from Tackle Fanatics. We very much appreciate the custom, your kind words about our service and the 5* rating. Good luck on your next angling outing. Look forward to dealing with you again soon. Tight lines, Duncan
In their store I wanted to purchase 3no …
In their store I wanted to purchase 3no Shimano medium baitrunners, they had them in store. They promise to price match on their website. Erics Angling £89.99 each. Tackle Fanatics £115.00 each. I was informed they would earn less than £15.00 per reel at £89.99, so unable to price match! I'm not a bitter person. I did purchase 2 other reels. How can you promise, but not deliver?
25 juli 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Darren, many thanks for visiting our showroom and for purchasing some reels from us. We do always try and equal, if no beat any price, but just like Eric's and many other retailers there are times that prices can’t be matched. Tackle Fanatics sometimes sell tackle for less than others pay for their stock and we wouldn’t expect them to sell to their customers for less than they cost – we are a business and need to try and make money to be able to continue providing our customers with top quality cut price tackle. The reels you wanted to buy were being sold by Eric's for less than they cost us so I'm afraid we couldn't sell you the Medium XT-A at a loss, I don't know why you were informed we were making £15 as this isn't correct. I see that you bought the 'Big' XT-A from us in the end and have recently purchased some rods that were extremely competitively priced so you have managed to find some great deals with Tackle Fanatics. We hope to continue dealing with you in the future and would like to wish you lots of luck with your new set up. Many thanks for your feedback, we hope you now understand the reason behind us not being able to sell you tackle at the same price as Eric’s on this occasion. Tight lines, Duncan
Started awful ended very good
Since the below statement I have received a phone call apologising for the issues which I have suffered and furthermore have been given an alternative delivered in time for my trip. Now impressed with their aftercare and their want to deliver a polished service would now reuse and also would recommend to others.
Awful promised next day delivery didn't even have the stuff in stock and didn't tell me such until the day of delivery by email. Really disappointing as needed the bait for fishing and they ruined my trip.
7 juli 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Stephen, glad we managed to resolve the issue and got your bait to you in time for your fishing trip. We always do everything possible to rectify any problems to keep our customers happy and provide them with the aftercare they require. It’s great to hear you will be using us again and can now recommend us to your angling friends. We hope your weekend session was a productive one and look forward to dealing with you again in the near future. Tight lines, Duncan
Fantastic service!!
Fantastic service!! Excellent communication and very helpful when I phoned them up!! easy to use ordering site!! And delivery was in less then 24hours from when I placed the order and was well packed!!
I'm over the moon with the mk3 Steve Neville alarms and I'd definitely be using tackle fanatics again in the future thanks lads!! One very happy carper ere!!
21 juni 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Steve, thank you so much for purchasing your Steve Neville alarm set from us, and for the glowing review. It’s great to hear you hold so many aspects of our service in such high regard,. We strive to offer top-notch customer service, an easy to use website, and a swift delivery facility for all our customers. We are glad you are a 'happy carper' and would like to wish you lots of luck with your new alarms. We look forward to dealing with you again soon. Tight lines, Duncan
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.
20 juni 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Steve, thank you so much for dealing with Tackle Fanatics and for taking the time to leave your comments about our service. We are thrilled to hear you rate us so highly and would recommend us. Good luck with your new angling goodies, we hope to deal with you again in the not too distant future. Tight lines, Duncan
Once again a good fast service.
19 juni 2017
Review zonder uitnodiging
Antwoord van Tackle Fanatics
Hi Paul, thanks for all the business you've done with us over the years, your repeat custom is highly valued by us. Its great to hear that you like our service and the speed of our delivery facility. We hope your most recent bait order has been put to good use and managed to help you tempt a few fish. Thanks again for dealing with Tackle Fanatics and for taking the time to leave us feedback and a 5* rating. Tight lines, Duncan
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