Tailorbakes Reviews 

Absolutely fabulous.

I was kindly gifted a voucher and was definitely not disappointed! They arrived day after ordering in good condition, and were still fresh 3/4 days later when finished.

My second order for a birthday and it was DELICIOUS
Next day delivery
Lovingly packaged
Would 10/10 recommend

Really amazing customer service. I messed up my delivery time and date TWICE but they still sorted it for me so last minute! Looked fabulous and my friend loved the surprise. Definitely would order again.

I ordered a white chocolate chip cookie cake and it not only looked really good but also tasted amazing too

Amazing service and even better brownies! I messed up the timing for my anniversary order, but they fast-tracked it for free and it still arrived beautifully packaged and right on time. Definitely ordering again!

The product which was the caramel brownie’s were really nice. But on opening the package they had been squashed in transportation. I think a sticker on the packaging saying this way up nothing to be placed on top would hopefully resolve this issue and then I can award 5 stars.

Wife ordered me a birthday brownie from here, ordered with no sprinkles due to my allergy. They delivered it with sprinkles and a day early so it says in the sun as they don't bother to wrap with anything to keep the cakes fresh.

Upon complaining they said taste was subjective and offered a 20 pound voucher off the next order. Mental. Ignores allergens requests and won't even refund.

This place is very dodgy I'd stay well clear. Disgraceful, will be contacting food standards.

I live in Canada and ordered a box of brownies for my daughter who is studying in Oxford for her birthday party. The brownies were delivered to her home in advance of the party. She was able to freeze the box until the day of the party. I chose 4 different types of brownies and by all accounts they were a HUGE hit!! The adjective used was "phenomenal". The brownies are a generous size too so a box of 12 served around 20 guests no problem. I highly recommend Tailorbakes!

The bakes were lovely, I ordered a birthday cookie/ brownie box and they were yummy and looked great too. However, 4* because I paid for a specific date of delivery and they were delivered the day before. They were for my partners birthday which means they weren’t as fresh as I’d have liked them to be. We also weren’t home this day which meant they sat out in the sunshine.

Did not arrive on assigned day, therefore was left out in sun when I wasn’t home.
Item had ingredients added (sprinkles) that were not ordered as a topping due to husband’s intolerance to the colouring.
The frosting was melted over the letters due poor packaging that didn’t keep it cool. Item tasted sickly and artificial.
I complained about this order 6 days ago and I haven’t received a response. Very poor service would not recommend.

Did not arrive on my specified date first of all. Customer service did kindly help and resend product to arrive next day (although it was for an anniversary which was obviously missed). However product arrived with writing smudged and messy and incredibly warm

My family devoured them in minutes. Delicious. Delivered on time in excellent condition. Highly recommend.

Ordered a birthday cookie, specified before the 2nd of July. It arrived yesterday. So I guess, it's speedy delivery, I didnt actually need it for another 7 days.. Presentation ok but slightly underwhelmed by the size, especially for the price.

Wow - these bakes were amazing !!! Delivered on time and so delicious. Would highly recommend and will be using again.

Incredible! I ordered a personalised cookie for my husband and it was amazing! The cookie was well packaged, fresh and delicious. I will 100% be using Tailor Bakes again.

I ordered a brownie selection box for a friend's birthday on next day delivery. I didn't receive a confirmation email or tracking information, which made me feel a little uncertain, especially after reading some negative reviews. However, once I emailed them, they replied pretty instantly, confirming the order and the tracking information, and my order was delivered on time. They smelled divine and tasted amazing - my friend loved them!!

I ordered from this store for my husband's birthday last May 22, 2026 and he absolutely loved it. He was surprise as I am inbthe Philippines right now and made a surprise present for him.. thank you so much Tailorbakes.

TailorBakes has the widest range of cookies, brownies, blondies and hampers to choose. It was really easy to choose the treat that I want, through the website and made the VISA card payment securely through their gateway.

Ms. Aisha was in contact with me, whom I was able query about the order processing and delivery. The Brownies slab cake was delivered by the trusted Royal Mail service, which I was able track via a tracking link.

The Brownies cake got delivered right on time, one day before the nominated date, which was perfectly fine for a birthday surprise. The cake was very delicious and it was carefully placed inside a cute box.

I had placed the order currently residing in Sri Lanka, and the cake got delivered to the recipient in the UK as expected. TailorBakes was able to maintain the higher levels of trust all the time.

Without a doubt, I can recommend their bakery service to everyone.

Order Processing: 5 Stars
Bakery Product Quality: 5 Stars
Delivery: 5 Stars
Customer Service: 5 Stars.

Delicious and perfect texture. Good to have a brownie and cake in one!