Tailor Made Rail Reviews 603

It was our first time booking with TMR but I can honestly say they were really easy to communicate with and responded quickly to questions. They provided us with a detailed printed daily timetable/plan which was very user friendly. Our trip was to Germany, Frankfurt, Dresden and Düsseldorf. All journeys went to plan. Frankfurt was the only place where we felt uncomfortable due to the location of the hotel by the railway station. The area is very run down with people openly using drugs. We would recommend using a hotel in a better district but this would mean using a taxi. Frankfurt old town is lovely.
Dresden is a beautiful place and while there took advantage of the rail tickets included with the package to Pirna, another lovely place.
Düsseldorf is a lively place on the Rhine with lots of bars, restaurants and shops.
We had a great time exploring Germany.
We would definitely book through TMR again as we felt it was a very well organised independent holiday.

A great experience made all the better by the Tailor Made itinerary, great trains and lovely hotels in good locations near to the train stations. Would definitely recommend Tailor Made.

Spoke to a real person when we had a few issues.

Prompt to help and advise the best course of action.

Organisation, personaliisation of the trip, advice and suggestions, supply of documents and help with the unexpected ( rail strike in Italy) were all perfect.
This was a complex 16 day journey of some 4800miles across Europe door to door.
This is the second time we have used TMR and will happily use them again.

I can't fault the organisationof this tour for me. The trains and connections were all faultless and the hotels that were booked for me were of high quality.
Would highly recommend.

We recently booked a rail holiday to Norway with TMR, and it was honestly one of the best travel experiences we’ve ever had. From the very first enquiry, their team was knowledgeable, responsive, and genuinely enthusiastic about helping us plan the perfect trip. Every detail was taken care of — from seamless rail connections to beautiful, well-located hotels — which meant we could completely relax and just enjoy the journey. If you’re considering a rail holiday — especially to somewhere as stunning as Norway — I couldn’t recommend this company more highly. Professional, reliable, and absolutely first-class from start to finish.

A well organised trip with good hotels.
The company are very helpful and will customise your trip from their standard offerings.

We had a wonderful two week holiday working our way up to the Arctic Circle before coming south again to Helsinki. All the arrangements went smoothly both travelling and at the hotels. Can’t be faulted.

had a great time in France, Italy, And Switzerland over the past few days. The trip went like clockwork. All the trains ran well and the connections all worked. Travelling around the edge of Lake Como on the way to Tirano with a lovely unexpected surprise. The Bernina was breathtaking, plenty of snow. All the hotels were nice. Superbly organised thanks

The staff kept us informed of travel changes resulting from poor weather near Malta.

Excellent trip from initial booking to arriving home. The staff who booked our trip were very helpful and courteous. The pre trip information was very useful. All our travel was stress free even when one of our trains was cancelled due to a rail strike in Italy so we were booked onto an alternative route and informed well ahead of time. All the hotels booked were of an excellent standard with superb breakfasts which kept us going most of the day. We had the most wonderful experience and holiday and look forward to booking another trip. Thank you Tailor made Rail. Superb!

All aspects of itinerary worked well. Trains and connections all as planned. Instructions and transfer information, clear and straightforward.

An Unforgettable Rail Holiday with Tailor Made Rail
We had an absolutely amazing 8-day holiday with Tailor Made Rail and couldn’t recommend them highly enough. Every part of the journey was seamless and perfectly organised.
We were fortunate to visit some truly stunning destinations including Salzburg, St. Moritz, Strasbourg and Zermatt — each stop offering something unique and memorable. The real icing on the cake was travelling Excellence Class on the Glacier Express. The panoramic views were simply breathtaking and made the experience even more special.
The accommodation throughout the trip was excellent, and travelling between destinations was straightforward and stress-free. Everything ran smoothly, allowing us to fully relax and enjoy the journey and scenery.

This was a truly unforgettable holiday, and we would highly recommend Tailor Made Rail to anyone looking for a beautifully planned and exceptional rail experience.

A truly brilliant experience. This is a hugely professional travel agency who not only offer a great deal, but also ‘have your back’ every step of the way. The agent, Clara, was nothing less than amazing, she listened to our requirements and delivered exactly what we wanted, I honestly cannot speak more highly of her or the business. I will definitely use them again. Thank you, it’s so nice to see that good old fashioned professionalism and customer service is still alive and kicking

Our first holiday with TMR, but will certainly not be our last.
Our bespoke itinerary was relatively simple but TMR were totally flexible to accommodate our requests.
They are very responsive and efficient with all documentation supplied electronically.
The quality of the hotels selected were excellent and good value.

The process from planning the trip to coming home.went smoothly. Staff were helpful supportive and friendly.

Everything went to plan. Loved the hotel in zurich

All the train connections to and from Prague were met (about 12 in total!). The hotels in Prague and Nuremberg were superb. A lovely break of 6 days over Christmas. Once again Tailor Made Rail provided us with a wonderful holiday

Clara arranged and delivered exactly what I asked for! She was really tolerant of my ‘generational anxiety’ about using the app and it really was as easy to use as she described. The hotels that she selected where well situated and absolutely outstanding standard.
The only let down was the absence of anyone on the emergency help line when it looked like the Nightjet would be cancelled on the way home, having been delayed an hour and 1/2. Eventually the train arrived but we certainly would have been on our own in a deserted station at 23:00 on a Sunday night with absolutely nothing within a mile radius open!!
Despite this glitch, which left my daughter and I feeling a little vulnerable, I would absolutely recommend this company.
(Thankyou Clara 😊)

The itinerary they provided/suggested could not have been better...great communication throughout the planning...very helpful all around.