Tailor Made Rail Reviews 603

The tour was well organised by TMR and everything went to plan, apart from border checks over which they had no control. They provided plenty of detailed information about every stage of the itinerary.

We were so happy that we used Tailor Made Rail for our first rail trip into Europe. They organised everything for us, tickets, passes and hotels in the various places we stayed, based on the information we had provided regarding our specific requirements. The staff were friendly and always quick to respond. Should we decide on another train adventure, we know we will return to this company for their assistance.

Tailor made rail were excellent. Their communication was clear and they organised an itinery to our specifications. Information give about each stage of the journey was helpful.
The accommodation booked by TMR was brilliant, some of it within walking distance of train station.
Their communication was travel across Europe was tiring so our extended stay in Istanbul was great,as was the location of our hotel.

The tour was very well organized and delivered as promised.

All of TailorMadeRail's arrangements were competently made and suited our needs and we have found that they respond to any issues quickly and competently

All the connections were well planned. Hotels were to the standard that we wanted. Have used the company on several occasions and always had good service.

Great service from start to finish. Very well designed 7 day trip with cleverly scheduled interconnecting trains and well chosen hotels.

A perfect service - prompt and accurate service; careful preparation and clear explanations of travel arrangements; very good selection of hotels which were convenient and comfortable; brilliant planning of some complex rail connections; all arrangements went accoring to plan. Near perfection (the food in one of the 4 hotesl booked not up to par)

Fantastic customer service. TMR enabled me to customise my trip to Istanbul and selected a great range of hotels. They ensured I always had my own sleeping compartment on the trains and the instructions provided were clear and easy to follow. Any timetable changes were flagged up immediately. I cannot recommend them highly enough.

The organisation of the holiday was excellent. The multiple train journeys all happened without any issues. The tickets for the journeys were all accurate meaning that there was no hassle at any of the stations or on the trains. Seat allocations were also excellent.
Hotel accommodation was very good, with mostly city centre locations in comfortable, well equipped establishments.
Our car journey between two centres was very good. The driver was excellent. Careful driving and thoughtful information to improve our stay in Seville.
It was a very enjoyable holiday throughout.

Very efficient and organised travel company. Good communication. Helpful and friendly.

We used Tailor Made Rail for the first time in 2025 and found their services excellent. They quickly understood what we were looking for and delivered a suggested itinerary really quickly. We asked for a few tweaks and again, they delivered exactly what we wanted. Overall a great experience and highly recommended.

absolutely marvellous had a great journey

Outstanding organisation. Prices kept down. Flexible in terms of itinerary.

Excellent service, I will definitely use them again.

I have used Tailor Made Rail several times over the years and have never been disappointed with the service I receive. The staff are all efficient, friendly and helpful. They appear very knowledgeable about hotels and countries. I feel listened to and that my tastes and wishes are understood and matched with helpful suggestions. When trains have been delayed or cancelled they are immediately on the phone offering alternatives.
I heartedly recommend them.

We recently travelled by train from London to Switzerland, Venice, Austria, Nuremberg, and Brussels — all arranged by Tailor Made Rail. The service was excellent from start to finish. Communication was clear, timely, and reassuring, making what could have been a complicated itinerary completely stress-free.

The rail journeys themselves were unforgettable. Travelling First Class on the Glacier Express was a real highlight, with panoramic views of the Alps making for an incredible experience. The Railjet through the Brenner Pass was equally impressive, combining comfort with some of the most spectacular scenery in Europe. Arriving in Venice by train was also magical, with the city’s canals and architecture providing a perfect contrast to the mountain landscapes.

Accommodation throughout was first class — comfortable, well located, and seamlessly arranged. Tip for future travellers: consider breaking up the journey from the UK to Switzerland, as four trains in one day made for a long and tiring start.

Overall, Tailor Made Rail exceeded expectations, and we would not hesitate to recommend them to anyone planning a European rail adventure

Tailor Made organised our trip very well. The rail travel, which involved 7 cities across Europe, went smoothly other than a couple of wrinkles which were outwith their control. They selected decent hotels for us to stay in. We were first class customers and would like to have had a little bit information about what our tickets got us. For example, we were allowed access to some station lounges but not others. Apart from that a good trip and Tailor Made responded quickly to any problems we had en route. I would consider another rail trip with them in the future.

Tailor Made Rail does exactly what it says on the tin: tailors your journey and stay to fit your needs. We were very pleased with the arrangements TMR made for us, which accommodated a meeting we were attending in S Austria. Everything went very smoothly; all connections worked (which is, of course, outside TMR's control!) and the hotels were lovely. All information we clear and efficient.