Take the Family Ltd Reviews 

133
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is the fourth year we’ve used Take The Family to organise our holiday. Prue is incredible. She goes out of her way to find holiday experiences that suit our family perfectly. This year there... Toon meer

Beoordeeld met 5 van de 5 sterren

Take the Family offer a superb and very personalised service. Nothing was too much trouble - every detail was considered and perfectly organised for us. Our family of four (2 adults and 2 older teenag... Toon meer

Beoordeeld met 5 van de 5 sterren

We were travelling with 2 children (10 and 13) parents and grandparents . All three camps were delightful, 2 offering child options for meals which was helpful. Game viewing spectacular, saw everyth... Toon meer

Beoordeeld met 5 van de 5 sterren

We're a family of 4 with kids aged 14 and 12. Take the Family arranged a brilliant family trip to South Africa for us. Starting in Cape Town, our hire car trip took us through the wine country, acros... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. ook in
  3. Culturele rondleidingen
  4. Skivakanties

Geschreven door het bedrijf

Take the Family is the UK’s specialist family travel agency and holiday inspiration website, helping parents discover and book some of the world’s best active, adventure and luxury family holidays. We believe the best family holidays are the ones everyone remembers for years to come. Whether you’re dreaming of a family safari in Africa, an action-packed adventure in Costa Rica, a luxury beach escape, a ski holiday, or an activity-filled beachclub break, our experienced team can help you find the right trip. Every client is matched with their own personal travel advisor, who takes the time to understand your family, your interests, your budget and the way you like to travel. We then handpick ideas and arrange the holiday around you, drawing on our knowledge of family-friendly hotels, resorts, lodges, villas, tours and experiences around the world. As family travel specialists, we focus on holidays that combine memorable experiences for children with the quality, comfort and service parents want too. From the first conversation through to your return home, we’re here to make planning easier and help create a family holiday you’ll still be talking about years later.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

133 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(133)

6 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Zoe Pope - North India Tour

Zoe Pope was my trip co-ordinator.

From the start she was an amazing collborator finding the right trip and price for what I was looking for. Zoe dealt with all my queries efficiently and without prejudice. I always felt I was in the right hands with her.

The trip was wonderful and a fabulous experience.

The welcome back note from her was truly special; her little touches made this the best booking experience I have received.

18 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 * treatment all the way

From our first enquiry to our final moments at Gatwick Airport, Zoe demonstrated exceptional dedication in crafting our perfect holiday experience. Her attention to detail was remarkable, particularly in handling a severe allergy within our group - she proactively coordinated with airlines and accommodations to ensure complete peace of mind.

The VIP treatment she arranged at Gatwick proved invaluable, especially during the peak summer holiday rush. Our personal fast-track assistant whisked us through check-in effortlessly, while access to an exclusive airport lounge provided a peaceful sanctuary away from the bustling terminals.

The crown jewel of our trip was the Windjammer resort, which exceeded our highest expectations. The world-class dining, impeccable service, and extensive facilities created an unforgettable experience. Every meal was a culinary adventure, and the staff's warmth made us feel like cherished guests throughout our stay.

What truly sets Zoe apart is her constant accessibility and proactive communication. She anticipated our needs before we even expressed them, transforming what could have been a stressful planning process into a seamless journey. Her expertise and dedication elevated our holiday from excellent to extraordinary.

This was the five-star experience we dreamed of and Zoe was instrumental in making it a reality. Her professional touch turned every aspect of our trip into a masterclass in luxury travel planning.

27 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10 excellent service

Zoe was very patient given I didn’t really know what I was looking for but I knew when we wanted to go. Lot of options were provided. Zoe was responsive and efficient in all of our contact. I’m already looking to book with them for our trip away next year. Thanks Zoe

30 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kelly at TtF is just the BEST!

Kelly at TtF is just the BEST!! She has booked several of my holidays over the years and we have always had the most wonderful service from her. She is knowledgeable, helpful and diligent which makes the entire booking experience a joy. Thank you Kelly!

16 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, Zoe was very helpful and found us some amazing deals. She made the whole process effortless and took all the stress out of finding a good deal. Would highly recommend and will definitely be using the company when looking for my next holiday

22 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Zoe was fantastic from start to finish booking our group family holiday. Helped us with recommendations of hotels. Nothing was too much trouble for her, all of our questions answered promptly. Amazing customer service!!
Thank you for all of your help.
Would definitely book with zoe again 🙂

22 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Family holiday of a lifetime to Canada

Throughout the six month planning stage Tracey was brilliant! Catering for all the tweaks and changes requested and making great recommendations for hotels and activities. The result was a 3 week holiday of a lifetime to Canada. It took all the stress out of managing the many hotel, train and flight bookings and it all went to plan. Saved me so much time trying to do I it all myself.

24 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great way to find a holiday ..

This was our second year of using Take The Family Ltd to assist us with our family holiday plans. I contacted Prue T with quite a comprehensive list of requirements! Never to be phased I left the brief with Prue who searched the world for me! She came back with many options, but none of them were quite sitting right, all perfectly good options, but I think you know when you know! After another global search Prue came back to me with the idea of an Adult Only resort in Turkey. We were travelling with our two boys (16 &18), the adult only option was for 16 and over! Once glance and I knew after some tenacious searching Prue had, once again found us an amazing holiday experience to enjoy. Thanks Prue .. I would recommend her and Take the Family Ltd to all of my friends without hesitation, the searching stress of finding a holiday is simply removed from you. Many thanks Prue x

22 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Zoe is amazing

Zoe is amazing. She has taken the time over the years to get to know us and therefore when she recommends a holiday for us we know she has put it together with us in mind.

5 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So easy to book using Kelly

Kelly made booking our holiday to Zante so easy! We knew where we wanted to go and the room type we needed - she was able to book this for us at a lower price than available on the tour operator's app! Magic!
She checked us in and posted our boarding passes through our door before we travelled. It could not have been any easier.
I’d highly recommend her to you and have already been in contact about booking our next trip.

28 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service from Prue who was very knowledgeable and professional, taking the time to explore our ideas and requirements and suggesting various options for us to consider. We were able to tailor our holiday so that we could visit the places we wanted whilst having the reassurance of transport /accommodation bookings in place.

1 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

it was excellent services .

it was excellent services .
The trip was great and amazing .
it was very well organized.

Fantastic experienced We will use this for our next Trip.
Thank you so much iI can highly recommend!!

16 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super helpful!

Super helpful, listened to what we wanted and found the perfect holiday for us. Kids said it was their best holiday ever. Although the price of the holiday was the same as if we’d booked direct, Take the Family dealt with all the admin which made the process of finding and booking a holiday so much easier.

6 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service and help to find the perfect holiday

Prue at Take the Family found us a holiday which met our requirements exactly. We were struggling to find one ourselves and when we asked Prue she found it straight away! Her fantastic knowledge of places to go is so valuable. I can't recommend her services highly enough!

10 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Zoe Pope is a fabulous agent

Zoe Pope is a fabulous agent. She recommended a brilliant hotel for our first boys' holiday to Amsterdam. It was central, clean with friendly staff - quiet and away from the noise.... but easy for us to get everywhere. She organised our flights and made every simple. Even helping us when we were there and we turned up at the wrong hotel. Definitely going above and beyond!

8 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional Service and Unforgettable Memories: A Perfectly Planned Luxury Holiday

I recently had the pleasure of working with Take the Family to plan a luxury holiday to Sani Resort in Greece to celebrate my 40th birthday, and I cannot recommend them highly enough! From start to finish, Zoe ensured that every detail was very well planned and that all our requirements were met, making our family holiday an unforgettable experience.

From the moment I first contacted Take the Family, Zoe’s professionalism and dedication were evident. She took the time to understand exactly what we wanted for our special trip, including specific room preferences, and activity interests for my husband, my two children, and me to achieve my goal of a balance of family time, but also some adult only time. It was very clear throughout the process that she was committed to creating the perfect holiday for us.

One of the standout aspects of Zoe's service was her proactive communication. She didn't just handle the booking; she went above and beyond by reminding me of important milestones, such as when to book the kids club. This thoughtful touch ensured that our children had an amazing time, allowing my husband and me to relax and enjoy the resort knowing they were well taken care of.

Upon arrival at Sani Resort, everything exceeded our expectations. The luxurious accommodations, wonderful dining options, and stunning surroundings were all perfectly suited to our tastes and needs. It was evident that Zoe had a deep knowledge of the resort and had carefully recommended it to match our preferences.

In summary, Take the Family provided an exceptional service that went beyond simply booking a holiday. Their attention to detail, proactive communication, and genuine care for our experience made our trip to Sani Resort an unforgettable celebration. If you're looking for a travel agent who will exceed your expectations and create a truly luxurious and memorable holiday, look no further than Take the Family. Thank you for making my 40th birthday so special!

1 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class service

First class service, no hassle or pressure found us the perfect holiday. Any questions answered professionally, and promptly. Would certainly recommend this company and we will be looking at future holidays with them.

We booked with Zoe, and she really does offer a great personalised service. I cannot be more positive about our experience with Zoe and this company.

12 februari 2024
Review zonder uitnodiging

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