Tanga.com Reviews 1.060

I sent an email to Tanga wanting a product that was sold out. The next day there was a response that I would be notified when they would have the product in stock. In a few days I received another email that they had the item I wanted. I ordered it and I'll have it in time for a special gift!! Thank you!!!

I received a product that arrived broken. They promptly replaced it for me. Great service!!!

There was a problem with my order in that it was shipped to me instead of to a gift recipient. When I contacted Tanga, Darienne wrote back to me immediately, apologized, and issued a full refund. I didn't even need to send the product back to them! It is rare to find such good customer service at online establishments these days. Darienne is courteous, helpful, and very responsive to requests.

did not disclose how long it would take to process and order. takes up to 10 days to process but they claim their money immediately. horrible service...will never use again. still waiting on my order!!!

The product was what it looked like and it didn't take long to get here...

I have ordered several items and have been very pleased. One time I received a bad item and the customer service was great!

I have always had good experiences when purchasing from Tanga. This was my first time trying to return an item. It took a good while and a number of emails to initiate the return and obtain a return shipping label and a reminder that I had not received a refund nearly two weeks later. However, once I emailed the support staff, Darienne quickly notified me that they were processing my refund and the refund was deposited in my account within 48 hours. I had held off on further orders with Tanga until this was resolved, but my recent experience makes me confident to once more order from them with confidence.

Just today I had an awesome experience with your customer service representative Darienne. One of the items I ordered was stated by UPS as being delivered, when in fact it never was. Darienne responded very quickly to my concerns and was able to provide a credit for the product I had never received. So far over the past few months, I have ordered and received several items from Tanga without any issues, until this one item. Needless to say that they are a legitimate company and they have their customers backs when something doesn't go as expected. Darienne, THANK YOU VERY MUCH again for everything today and I will be a future repeat customer as I have been in the past, all thanks to you!

Swift and appropriate customer service when addressing an order issue. I've been buying from Tanga and will continue to do so. Thank you.

Complete and quick - Thank you!

Fast Shipping! Very good quality! Cheapest prices! Friendly nice customer service! Highly recommended! I already recommended to my friends and my daughter friends! Thank you Tanga for your service! 🙏🏻👍🏻

The customer service was exemplary and super fast. Dariene provided very quick replies and have to be commented for the helpful and sincere nature. It is great that we feel confident in doing business with Tanga.

We have received a Full Refund for the defective product! Thank you Tanga!

I have found this company great to order from. I like the fact they have "Amazon pay". Makes me feel more secure. I am extremely satisfied with all my purchases.

Extremely fast shipping using FedEx, very attractive price, and excellent communications, A1 seller !

iI ordered a birthday present for my kid and somehow Apple Pay gave them my old address. I double checked my phone and it had my new address in it so I'm not sure how that happened. I immediately contacted then requesting the shipping address be corrected and got nothing but dumb responses that a delivered package couldn't be readdressed. The delivery never happened. It was still in packaging. I requested three times and got nothing. Now the package has shipped.

This is a mom and pop cheap product website and the customer service is even cheaper. Pay the few bucks more and buy from a reputable source. I've never experienced service so poor.

I placed my first order with Tanga and was very happy with the entire experience. I got a great pair of denim overalls for a great price, the shipping was fast without any issues, and I appreciated the communication process from order confirmation to the package being delivered. I will be making more purchases in the future!!!

What a horrible company to do business with. I placed a simple order for 1 product. The long story into a summary is that this one product was placed, and received an email that it shipped to which it didn't leave the "shipped" city for 7 days later. I finally received the order 10 days (17 total days and I'm 2 states over) and the order was wrong. I contacted "customer service" to ask the status and who the shipper was. Customer service didn't answer either question both times and simply said "we're sorry to hear you haven't received your order but it will arrive shortly."