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Tangelo Used Cars Reviews 611

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic service from Luke. He answered all our questions in advance and provided an honest video of the car we wanted to purchase so we could make a decision in advance of a long drive. On the day,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Everything very straight forward and to plan. The let down was that my car wasn’t ready as planned for pick up. Obviously the salesman Finn had left the car checkout to the last minute and realised th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We purchased a used BMW 1 series from the Exeter branch of Tangelo today, and we were impressed with the service we received. Luke was knowledgeable, professional and friendly, and took the time to ru... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kirsty from Plymouth branch was absolutely amazing! Knowledgeable, patient & honest. Nothing was too much for her and she was happy to go above and beyond. Whilst searching for a new car I spoke to se... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verkoper van tweedehands auto's
  2. Autodealer
  3. Motorvoertuighandelaar

Geschreven door het bedrijf

Tangelo takes the hassle out of buying your next car. Take a look through our online range of used cars and vans – they’ve all been quality checked so you know your search will be worry free. Visit our Customer Hub in Exeter or Plymouth to look around our available used cars and book test drive before deciding on the right vehicle for you.

Tangelo

Geschreven door het bedrijf

Make finding your next car online easy peasy

Contactgegevens


4,7

Uitstekend

TrustScore 4.5 uit 5

611 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Great service throughout

Great service throughout, every staff member was helpful from the sales team through to admin, especially Mark & Mollie

9 oktober 2024
Review zonder uitnodiging
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Antwoord van Tangelo Used Cars

We appreciate your lovely review, I will be sure to pass your comments over to Mark and Mollie. Best wishes - Sophie.

Beoordeeld met 5 van de 5 sterren

All good nice and easy

All good nice and easy. From the order to delivery very good, any questions were quickly answered by Elliot, Mollie and Luke. Communication was very good and definitely use again to purchase my next vehicle.

22 oktober 2024
Review zonder uitnodiging
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Antwoord van Tangelo Used Cars

We are so delighted to hear your amazing feedback. It is great to hear that Elliot, Mollie and Luke were excellent and that the whole process went smoothly from start to finish. We hope to see you in the near future. Best wishes - Sophie.

Beoordeeld met 5 van de 5 sterren

Wonderful purchasing experience

What a wonderful purchasing experience!!! I have ended up with a great car with excellent service. If I am honest, I was very nervous about purchasing a car online without having seen it “in the flesh”. Leigh and Alex were very patient and friendly with answering all my (repeated) questions and providing video footage to demo the car inside and out. The purchase was easy (if a little nervous-making as payment is made direct to the bank before delivery) but they are a real company! And delivery was exactly as described. David arrived on time having had the car re-washed near to my house after the delivery journey. He took his time, and walked me through the car features and helped my check the car over. I would have no hesitation in using Tangelo again for my future car purchases.
Thanks team Tangelo!!!

10 oktober 2024
Review zonder uitnodiging
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Antwoord van Tangelo Used Cars

Thank you for your kind words in regards to your time and experience finding your new car. Ill be sure to pass over your comments to the team. We are so glad to hear that the whole process went smoothly from start to finish, hope to see you in the future!
Best wishes - Sophie.

Beoordeeld met 5 van de 5 sterren

Outstanding Service

Outstanding Service! If I could give 10 stars I would! I want to give a mention to Alice, Georgia and Michael who all helped. From taking 3 video's for me to see the car to delivering the car, the whole process was seamless with great communication from the team, all the way along. The next car we buy will definitely be from you!

4 oktober 2024
Review zonder uitnodiging
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Antwoord van Tangelo Used Cars

Good morning Francesca,

Thank you for your lovely review in regards to your experience. I will definitely pass your kind words over to Alice, Georgia, Michael and the team as I am sure they will appreciate it.

Thank you again and we hope you enjoy your car and that we see you again soon!

Best wishes, Keira.

Beoordeeld met 5 van de 5 sterren

:)!!

Kaydee is a super amiable person. She was accessible, accommodating and willing to go the extra mile for us. We would not have preferred anyone else to hand us over the keys to such a special car. We felt valued by a company that ensured the car was being sold in tip-top condition, and who arranged a taxi service for us from the train station. And yes this place does have a water cooler which we enjoyed very much.

21 september 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Car purchase

We found our visit there very pleasant and helpful and would highly recommend them, I would like to express my thanks to Mike And Fin for there help throughout the purchase.

18 september 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Minor oversight rectified timely

Asked to test drive one car, but ended up testing 3 due to great selection.
Drove away the next day with my new car once it had been cleaned.
There was a minor administrative oversight but the team was apologetic and rectified it in a timely manor even offering a full tank of fuel.
There was good communication throughout.

9 september 2024
Review zonder uitnodiging
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Antwoord van Tangelo Used Cars

Hello Brad,

Thank you for your review regarding you recent experience at our Tangelo Site.

I have passed on your review to the sales manager at our Tangelo Site and have asked them to make contact with you regarding this.

In the meantime if I can help with anything else please contact me on feedback@citywestcountry.co.uk or on 01392822700 and ask for Charlotte.

Kind regards,
Charlotte

Beoordeeld met 5 van de 5 sterren

The whole team were very helpful and…

The whole team were very helpful and any imperfections with the car or any exterior or interior parts that we weren’t happy with or needed replacing were all done and fitted before collection.
A really good company to deal with and would definitely use again. Many Thanks 🤩

29 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Leigh, Mollie, Alice and the gang

Leigh, Mollie and Alice plus delivery driver were all excellent and reliable persons great to do business with. My only gripe was a small one, the car was not valet properly dirt on inside of doors. The rest of the staff were sparkling !

14 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thanks to Tangelo

Thanks to John-Paul, and Sid from Toy Story (Finn) for the great service on the test drive and the paperwork. Thank you Michael Graham for the easy handover of the car. Great service throughout.

5 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just received my BMW purchased from…

Just received my BMW purchased from Tangelo. Michael and Jony are very profesional and it was a pleasure to do business with. Also Mollie who dealt with all the admin was very efficient and helpful. The delivery driver Richard was also very nice a professional. Very high standard of customer service received from everyone involved. I highly recommend Tangelo to anyone who is in need of purchasing a car.

7 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

Just collected my new car from Tangelo, Exeter and the service I received from Michael and Jony was superb.
I would certainly recommend visiting them if you are in the market for a used car

5 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

REF RECENT MINI PURCHASE SALES SIDE…

REF RECENT MINI PURCHASE SALES SIDE EXCELLENT ELLIOTT AND LUKE {SALES} NICE GUYS VERY HELPFUL VALET JUST OK BUT YOUR NO PLATE HOLDERS TOTAL RUBBISH NO PLATE NOT DRILLED OR STUCK CAN BE REMOVED IN 10 SECONDS IDEAL FOR CLONING ?? BUT PLEASED WITH TANGALO

5 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just have your wits about you.When buying from here

I was promised when picking up my new car from tangelo. That the scratches on the passenger's door would be polished out that weren't that the tire on the front passenger's side had been changed but had not been changed they tyred to disguise the old tyre as a new one by blacking it up. And they told me that the car also come with 2 keys and even said that in the advert, but the car only come with one key.
And I personally had to go to an Audi dealership to buy the key and get it coded to my car and then ask for the money back.
Which is fine, but it takes Time and money out of my day and fuel to get to audi, and they obviously did not reimburse me for that.

29 juni 2024
Review zonder uitnodiging
Logo Tangelo Used Cars

Antwoord van Tangelo Used Cars

Good Morning,

Thank you for your review regarding you recent experience at Tangelo.

I have passed on your review to the Service manager at Tandeglo and have asked them to make contact with you regarding this.

In the meantime if i can help with anything else please contact me on feedback@citywestcountry.co.uk or on 01392822700 and ask for Charlotte.

Kind regards,
Charlotte

Beoordeeld met 5 van de 5 sterren

Fantastic experience at Tangelo!

The team at Tangelo in Exeter were highly professional and a pleasure to deal with from start to finish. From my first visit to view and choose the car, the knowledge, advice and confidence of the team was outstanding. Communication was first class and once I had considered my options, they arranged the sale swifly and seamlessly. Huge thanks especially to Mark and Leigh for looking after me so well, and to Georgia for her personal touch on collection of my new vehicle.

24 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent!

This is another review of ours. We purchased a car three months ago, but unfortunately it broke down within three months. We contacted the garage, and I spoke to Michael Graham, who guided and supported me. We had RAC warranty, and the car was recovered back to Tangelo. Michael informed us almost every day and kept us updated. Initially, we had difficulties as their garage mechanic did not inform us about the timelines, and we were uncertain. We were frustrated and complained to Mark Steven, who is the sales manager at Tangelo. He took our case on priority and reassured us. They also kindly offered us a loan car as it was taking longer. When we received our car, Tangelo ensured it was properly cleaned inside and out. The car is now running better than before, and we are very pleased with Tangelo. We highly recommend Tangelo as they look after their customers well even after selling cars. We are looking forward to buying another car from them as they are very trustworthy.

26 juli 2024
Review zonder uitnodiging

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