Taxfyle Reviews 

I don't usually write reviews like this, but people should know. I paid Taxfyle $14,000 in January to run my referral traffic through their funnel. I have over 1.4 million followers, so I sent them real volume, and I have the data to prove it. It converted nobody. On a call before signing, they told me to expect roughly 4%. We didn't come anywhere close. The other thing that got me was the phone calls. We had agreed they'd use a script that referenced my brand so my followers would recognize the outreach and feel comfortable. I got one of those calls myself and there was none of that. Just a random sounding cold call. That was the exact thing I warned them about before I ever signed. So I laid all this out and asked for a refund, thinking we'd work it out like adults. Instead they had their lawyers come back and threaten me. I put my reputation and over 1.4 million followers behind these people and they let all of us down. Think twice before you trust them with your audience.

Been a client for 6 years have had the same CPA on platform for that period and love it. Fair price (less than traditional CPA firms) and video call and messaging and scheduling. My account rep was also great.

I've been using Greg as my tax pro for 2 years now and he's honestly great, always on top of things and easy to reach when I have questions. Wouldn't trust anyone else with my taxes at this point.

Great experience with the Pro I was paired with. Handled my taxes super fast and efficiently. Even gave me some feedback on how I can maximize my tax savings. Plus, the app was super user-friendly and straightforward to use.

I've been using Abhay, my Taxfyle Pro, for over 8 years now and have had a stress-free experience every year. At this point, he is familiar with my tax situation and has been patient enough to ensure I share everything i need to share before filing.

Ive been using Taxfyle for 5 years now, and never had any issues with my tax prep, even though my scenario is not necessarily the most straightforward. My first Pro retired after the second year, and made a seamless switch to a new one and have had nothing but positive interactions with the team there.

Been using them since I moved to the U.S in 2019, super simple, don't have to know anything about taxes. Great customer service that followed up with me to make sure everything was on track so I didn't miss the deadline.

Nothing but the best experience, solid communication, and when things need to get done they get done in a timely manner!

Great customer success and pros!

I've been using Taxfyle for a while now and it has been so convenient! Super simple, my CPA was even super patient with me as I took some time to upload all my docs.

I've used Niki B the past 3 years to file my taxes. Done within 48 hours and always accurate. Never had an issue with turnaround time or quality.

Terrible experience - they assign tax preparers who don't respond on time. simple messages takes weeks to respond and no clear ETA on completion. Stay away - to both save money and headache

Not even interested in spelling out how bad the experience was.

Customer support was largely non-responsive — I opened multiple tickets with no reply. The only time I saw any activity was when I disputed a $1,600 charge for Form 8938, which was billed on top of the $650 base filing fee. For context, this form required entering data for 21 foreign accounts from a document I provided — no research was needed on the CPA's part.
Reaching the relationship manager was equally difficult. Her calendar was consistently booked 10+ days out, making it impossible to resolve time-sensitive issues in a reasonable timeframe.
Communication from the CPA required constant follow-up from my end. I had to actively chase status updates rather than receive proactive progress. The overall experience felt like being stuck in limbo — unclear next steps, slow responses, and no easy path to resolution when issues arose.

Was directed to taxfyle through Empower my retirement fund management company. They did a great job filing my taxes. Getting me a refund when I thought I was going to have to write a big check to uncle Sam. Now I’m having them go back for previous years and look at refiling.
I liked the two person team approach for my taxes. One person being the accountant the other person being a customer service type person who could help walk me through the online systems they use

Will definitely use them going forward.

My taxes were never done (I hired Taxfyle 2 weeks before tax day). I was eventually refunded and told to find a different accountant. WASTE OF TIME AND NOW MY TAXES are late

I almost paid $8000 more than I had to because the tax professional I worked with missed two very obvious, very basic pieces of information from my property. I had to go back and basically review all of his work myself to make sure no other mistakes were made. Then, after all was said and done, I asked for a refund (I didn't pay them for me to have to do my own taxes) and they ignored me for more than a week. Bad preparation but even worse customer service.

EDIT: Their reply says they've reached out to me to help. Uh, no, they haven't. What they did do was deny my refund request so much so that I had to dispute it with my credit card company which they fought every step of the way. They're now flooding Google with fake positive reviews.

My financial advisor offered complimentary tax services through TaxFyle, and we stupidly decided to use them. I thought I did my due diligence prior to starting, but here's how it went.

We were asked to have all material submitted by Feb 15. Aside from 2 outstanding 1099s we did that. It's now April 14, and we have yet to receive a return draft after being strung along for weeks with "I'll have it done soon."

Our assigned CPA, Gregory Sechler seems to be the only person available to work on our return. We were told he had a health emergency April 12, at which point you'd think some other people would be brought in to ensure his caseload was managed. Nope. You'd also think they'd have planned for hiccups and gotten returns done early just in case.

Communication is challenging as it all goes through an app, so I have no one to call or way to get this resolved. My texts in the app go unanswered now.

I've filed for an extension on my own, but will have to suffer the penalties from late payments. Not to mention the massive stress that goes along with all of this.
I'll be returning to my former CPA, and happily pay his high fees!

**Update: I reached out to TaxFyle after they commented on my review and never heard back from them.

Taxfyle's Pro omitted a critical federal form from my paid return. After four contact attempts over three weeks and full detailed information provided, the job was closed silently with no explanation. Now my return is not just permanently open to IRS audit; any gain on my investments triggers the most punitive tax regime in the federal code, plus compounding daily interest. The omission is material.

I engaged Taxfyle for full-service tax return preparation, specifically because I wanted a licensed professional to identify and file all required forms. The assigned Pro had full knowledge of my foreign investment activity from our discussions. He filed my 2024 return without Form 8621, a mandatory federal information return for PFIC reporting, and never investigated the subject. I discovered this almost a year later on my own.

When I raised the issue in March 2026 as soon as I discovered, Partner Support reopened the job on March 13 and engaged the Pro. The Pro's response was to ask about rental property entities, which I don't have and are unrelated to Form 8621. I corrected him and provided comprehensive, organized entity information the same day. No further response came from either the Pro or support.

I followed up with support on March 16 and 17. The amendment job received no response at any point. The only reply I received from Taxfyle during the entire period addressed a separate question about this year's filing and said nothing about the outstanding amendment. I waited in good faith, given the workload of the period. On April 5, I received an automated notification: "Your Job Has Been Closed." No resolution. No amendment filed. No context. No communication with me. No consent from me. My follow-up on April 6 in a final effort to rectify has received no reply.

The consequence is explicit. Under IRS rules, a missing PFIC form suspends the statute of limitations indefinitely. The entire return stays open to audit, not just the PFIC items, until Taxfyle completes their mandate and files the amendment. Also under IRS rules, without this filing any future gain on the investments triggers the most punitive tax regime in the federal code: taxed at the highest ordinary income rate (37% versus my current 10-12%), plus compounding daily interest charges. Identifying which forms a client's situation requires is the core obligation of a full-service engagement. That obligation was not met.

Taxfyle guarantees the accuracy of all forms and deliverables. A required and consequential federal form was missed. When I raised it, the job was closed without resolution - without context even. Prospective clients should know this is the experience that the Taxfyle guarantee and their Pros can produce.

The quality of service i am getting is just terrible. I told the customer support that my CPA is not doing her job, not answering my questions, mostly ignoring me and delaying the job. CS just told me they cannot do anything and i am stuck with this CPA. Whole experience is just frustrating and terrible.